Back Up AccuSync and AccuBridge

Scheduled backups of AccuSync configuration are highly recommended as a good practice.

Important: Create a back up of your AccuSync Configuration in these situations:

  • After you have performed an initial synchronization and are satisfied that AccuSync is synchronizing your issue records as expected.
  • After you make any change to an existing synchronization (changing connection settings or your schema, for example).
  • Before upgrading to a newer AccuSync version.

The AccuSync Configuration database contains all the information about your AccuSync Configurations: connection settings, synchronization patterns, mapping definitions, and so on. The AccuSync Configuration database is created in the db directory where you installed AccuSync (c:\Program Files\AccuSync\db, for example).

It is important to back up the Configuration database using the backup utility that is installed with AccuSync. Backup and restore utilities are located in the bin directory where you installed AccuSync (c:\Program Files\AccuSync\bin, for example). Utilities are provided for both Microsoft Windows and Linux operating systems.

When you back up an AccuSync Configuration, AccuSync creates a backup directory where you installed AccuSync (c:\Program Files\AccuSync\backup, for example). Each backup is created in its own directory with the name <timestamp>_<name>, using a name you give it. For example, 2011-03- 14_13-52.28_acme, where acme is the name you provided to the backup utility. The <timestamp> has the format

Note: The backup utility does not back up other AccuSync directories like bin, conf, and transformers.