Note: Create a back up of your AccuSync Configuration in these situations:
- After you have performed an initial synchronization and are satisfied that AccuSync is synchronizing your issue records as expected.
- After you make any change to an existing synchronization (changing connection settings or your schema, for example).
- Before upgrading to a newer AccuSync version.
When you back up an AccuSync Configuration, AccuSync creates a backup directory where you installed AccuSync (c:\Program Files\AccuSync\backup, for example). Each backup is created in its own directory with the name <timestamp>_<name>, using a name you give it. For example, 2011-03- 14_13-52.28_acme, where acme is the name you provided to the backup utility. The <timestamp> has the format yyyy-mm-dd_hh-mm.ss.
Note: The backup utility does not back up other AccuSync directories like bin, conf, and transformers.