If you modify an existing AccuWork schema to support synchronization with your ITS, you need to:
Create fields in the AccuWork schema to store ITS data
You create new fields using the Schema tab of the AccuWork Schema Editor. See Create Fields in the Schema Editor for more information.
Add fields to the AccuWork Issue Edit form to display ITS data
You add display fields using the Layout tab of the AccuWork Schema Editor. See Add Fields to the Issue Edit Form Form for more information.