Retrieving Missing Fields
The fields AccuWorkIssueLink, AccuWorkKey, AccuWorkChangePackage and AccuWorkChangePackageHistory are not visible after a fresh installation of JIRA.
To retrieve these fields you must perform the following tasks:
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Launch AccuSync Management Console and navigate to the Connections tab and select JIRA.
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Add JIRA details and validate the test connection.
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As soon as the test connection is successful, refresh the AccuSync page several times.
The fields will be visible in the View Custom Fields page.