Link status reference

Note: This topic is relevant for NextGen Synchronizer only. For details about the ALM Synchronizer, see ALM Synchronizer for Agile Manager or search using the ALM Synchronizer filter.

Link status is displayed across the NextGen Synchronizer interface, such as in the link summary table, the link's General tab, and as an icon next to the link name in the left-hand navigation tree.

Icons

Automatic / Manual
Description

Integrity checks passed without errors.

Link tasks are running as configured, without errors or warnings.
Action required

No action required.

Links in automatic mode will run synchronization tasks.

Links in manual mode are ready to run manual synchronization tasks.
Description

This status is the result of one of the following:

  • The link's filter, rules, or field mapping was modified, and an integrity check has not been run.
  • No manual or automatic synchronizations ran on this link in the past 5 days.
Action required

Run an integrity check before running a manual synchronization task, or before starting automatic synchronizations.
Description

Integrity check failed.
Action required

Modify the link and run an integrity check again.
Icons Automatic / Manual
Description

A recent synchronization task ran with some warnings.

If the link is in automatic mode, synchronizations continue to run. If the link is in manual mode, you can run a manual task.
Action required

  • On the Synchronizer Dashboard page (Integrations > Dashboard), view issues for the link, and make changes to prevent them from reoccurring.

    Changes might be required in the link field mapping, rules or filter. Changes might also be required outside of Synchronizer, such as in the ALM schema or field values.

    If you made changes in the link configuration, run an integrity check after you save your changes to verify that the warnings are fixed.

  • To run the records with warnings in the next synchronization even if they were not modified, on the Dashboard, click Retry next run.
Icons

Automatic / Manual
Description

Errors were found in the most recent synchronization task (automatic or manual), and synchronization cannot run.
Action required

Modify the link to fix the errors, and then run an integrity check.
Description The integration bridge is offline.
Action required

Start the integration bridge. For details, see Start and stop the Integration Bridge. 

Make sure that the credentials the bridge is using to connect to Agile Manager are still valid. For more details, see Integration Bridge troubleshooting.
Description

The integration bridge is offline because an automatic upgrade is in progress.

An upgrading icon is displayed next to the bridge name in the left-hand navigation tree.
Action required

No action required.

When the automatic upgrade process is completed, the bridge will be automatically enabled.
Description The integration bridge is out of date.
Action required

Download and install the new version of the Integration Bridge.