Note: This topic is relevant for ALM Synchronizer for Agile Manager only. For details about the NextGen Synchronizer see NextGen Synchronizer, or search using the NextGen Synchronizer filter.
If you are still using ALM Synchronizer, we recommend migrating to the more robust NextGen Synchronizer embedded in Agile Manager's configuration area.
Synchronizer stores the history of the tasks run for a specific link, as well as detailed reports about the task progress.
See Task run statuses for details about the implications of specific task run statuses.
The Run History dialog box displays the task run details in a sortable grid.
From the navigation tree or the links grid, open the relevant link.
In the General tab, click Get History for the type of task for which you want to view run history.
Tip: To modify the number of runs displayed in the Run History dialog box, select Tools > Local Client Options, and enter the number of runs you want to display.
Reports display details about the selected task run, including information about the relevant link, details about checks performed and any records synchronized during the run, and endpoint connection information.
In the Execution pane at the end of a run or in the Run History dialog box, click View Report.
Event logs list all events processed by the Synchronizer Server during a task execution.
In a task run report, click View Log in the bottom left corner.
Log levels display the following types of errors.
Statuses listed in the Run History dialog box and the task run report include the following:
|Passed||All records were synchronized successfully, or there were no changed records to be synchronized.|
|Failed||No records synchronized successfully.|
|Passed with errors||At least one record synchronized successfully. (Not relevant for integrity check task runs.)|
|Error||System error occurred preventing synchronization|
|Cancelled||User canceled the synchronization task.|