Manage Synchronizer users

Note: This topic is relevant for ALM Synchronizer for Agile Manager only. For details about the NextGen Synchronizer see NextGen Synchronizer, or search using the NextGen Synchronizer filter.

If you are still using ALM Synchronizer, we recommend migrating to the more robust NextGen Synchronizer embedded in Agile Manager's configuration area.

To access: Connect to the Synchronizer as the admin user, and select Tools > User Management.

The User Management dialog box enables administrators to add and delete users, modify the links visible to specific users, as well as reset user passwords.

Note: By default, user passwords are blank, and users change them when they first log in to the client.

Caution: When you define visible links for users, consider the following:

  • If a link is visible to a user, the user has full privileges and can run, edit, and delete the link.

  • By default, all links are visible to the admin user.

  • When you create a new user, no links are visible to the user by default. You can assign existing links to the user.

  • When a user creates a new link, the link is visible to the user and to the admin user by default.

What do you want to do?

  1. Click Add. In the New User dialog box, define the new user name.

    • If the user is also an ALM user, use the email address defined in ALM as the Synchronizer user name.

      Note: If an ALM user is defined with an email address, and that email address is identical to the one used to log in to Agile Manager, the users on the two lists are automatically mapped.

    • User names have a maximum length of 60 characters, and cannot include any of the following:

      ( ) @ \ / : * ? " ` < > | + = ; , %.

  2. Define the visible links for the new user by moving links from the Available Links list to the Visible Links list.

Select the user name, and move links from the Available Links list to the Visible Links list.

Select the user name and click Delete. ALM Synchronizer warns you before deleting a user.

Resetting a user password changes it to the initial blank password.

Select a user name and click Reset Password.