Connect to ALM or Agile Manager via HTTPS

Note: This topic is relevant for ALM Synchronizer for Agile Manager only. For details about the NextGen Synchronizer see NextGen Synchronizer, or search using the NextGen Synchronizer filter.

If you are still using ALM Synchronizer, we recommend migrating to the more robust NextGen Synchronizer embedded in Agile Manager's configuration area.

To enable secure connections to ALM or Agile Manager via HTTPS, do the following:

  1. With ALM or Agile Manager open in a secured browser window, export the certificate from the browser, and save it to a file named server.cer.

  2. On the Synchronizer server machine

    1. Place the server.cer file in the <Synchronizer installation>\java\bin directory.
    2. In the Windows Services dialog box, make sure that the Synchronizer service is run by the same Windows user who installed the server, and not by the default Local System user. (The service name is similar to Application Lifecycle Management Synchronizer)

      Caution: The same Windows user must also perform the following step.

    3. Use the keytool command from the <Synchronizer installation>\java\bin directory to import the server.cer file to the <Synchronizer installation>\java\lib\security\cacerts directory.

      For example:

      keytool.exe -import -v -trustcacerts -alias tomcat -file server.cer -storepass <password> -keystore <Synchronizer home>\java\lib\security\cacerts

    4. Restart the Synchronizer server.