Defect management
Report, manage, and track product defects.
Open the Defect Management page.
What do you want to do?

Click Add Item. The Add New Defect dialog box opens.
The defects you create are added to the product backlog.
Note:
- The following special characters are not supported in defect names: \ ^ *
- When using Internet Explorer, the Attachments field in the Add New Defect dialog box appears only in versions 10 and higher.

Import defects from a file into the product backlog or a release backlog.
On the Product Backlog > Backlog page or the Release Management page, click More Actions > Import Backlog, and browse to a prepared defect import file. Specify that you are importing defects, and Agile Manager validates the contents of your import file.
For import file templates and additional guidelines and field descriptions, see Import backlog items.

When you create a new user story or defect, you can associate it with a product feature. This enables you to group and filter user stories and defects by feature, and track the progress of the product at the feature level.
To associate existing items with a feature, select the items in the grid, and click Set Feature.

Select defects and click Planning .
In the Planning dialog box, select a release, sprint, and team. You can specify a release together with a sprint or team, or both.

- Select defects and click Assign To.
- Select a user from the user list.

Assigning defects to buckets enables you to create categories of defects according to any criteria you choose.
- In the buckets pane, click Add Bucket, and name the new bucket.
- Select defects and drag them to the bucket. A bucket icon
is displayed in the Bucket column of the assigned defects. Hover over the icon to display which buckets a defect is assigned to.
- To display the defects in a bucket, click the bucket name.

Manage the defect life cycle by moving the defect through its statuses. The following defect statuses are available: New, Open, Fixed, Closed, Propose Close, Deferred, Duplicate, Rejected.
Defects have two statuses: the defect status and the corresponding backlog item status. These statuses are linked. When you change one status, the other status changes accordingly.
Change defect status
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Change backlog item status
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Suggested uses for each defect status
Defect Status |
Suggested use |
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This is the status provided when the defect is first opened. Leave this status unmodified until you are ready to start work on the defect. |
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Use this status when you start to analyze or work on the defect. |
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Use this status when you have committed a fix for the defect. |
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Use this status when the defect is tested and confirmed fixed. |
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Use this status if you are unsure whether the defect is completely closed, or if you would like to reject the defect, and need confirmation from others. |
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Use this status to indicate that this defect will be fixed at a later date, and possibly not in the current release. |
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Use this status to indicate that another defect exists for this same issue elsewhere in the system. |
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Use this status to indicate that the defect does not reflect an error in the system, and does not need to be fixed. |

Add defects to your or to another user's watch list: right-click selected defects, and select Add to My Watch List or Add Watch for User.
Defects in your watch list are displayed in the My Watched Defects widget on the Dashboard.
In addition, you will receive mail notifications when watched items undergo certain changes. For details, see Watch backlog items.

Export the Defect Management grid to an Excel or CSV file to use defect data in other applications. Exported data includes any columns and filters displayed on the grid, and the Description and Comments fields.
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Define a filter for the items you want to export and arrange columns you want to include.
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Click More Actions > Export Backlog to Excel or Export Backlog to CSV.
Analyze defects
Use the following tools to analyze defects:
Quick widgets | Use the status bar graphs at the top of the page to gain quick insights into defect statuses and severities. |
Note: The information in the quick widgets and the status bar refers to the defects in the current filter. |
Status bar | Click a link in the status bar to view only defects at a certain level of severity or only defects assigned to you. | |
Dashboard widgets | On the Agile Manager Dashboard, choose from a selection of defect widgets, or create custom graphs to track your defects. For more details, see Dashboard and analysis tools. |