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# Handling User Name Conflicts

When importing users from an LDAP directory to the Users list in Site Administration, you may encounter the following conflicts:

- Same user. A user with the same LDAP distinguished name already exists.

- Same user name. A user with the same user name already exists.

To resume the process of importing users, you can choose to skip the user, rename a user name, or update user information.

To handle user name conflicts:

1. Import users (see Importing Users from LDAP). If conflicts occur, the Handle Conflict dialog box opens.

2. If the conflict is listed under Conflict: Same User, you can choose one of the following options to resume the process:

Option | Description
--- | ---
Update | Updates existing user information. Click the corresponding Solution box. Click the browse button and choose Update.
Skip | Does not import the selected user (default).

3. If the conflict is listed under Conflict: Same User Name, you can choose one of the following options to resume the process:

Option | Description
--- | ---
Rename | Assigns a new name to the selected user. Click the corresponding Solution box. Click the browse button and choose Rename. In the New User Name box, type the new name.
Auto Rename | Assigns a new name to the selected user by adding a suffix. Click the corresponding Solution box. Click the browse button and choose Auto Rename. The new name is displayed in the New User Name box.
Update | Updates existing user information. Click the corresponding Solution box. Click the browse button and choose Update.
Skip | Does not import the selected user (default).

4. Click Continue.

https://admhelp.microfocus.com ALM 8942
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