Customizing the Subject of Defect Mail
You can customize the subject line of defect email sent automatically to users, for all projects or for a specific project. For example, you can define a subject line such as the following:
Example: Defect # 4321 has been created or updated - Buttons on print dialog are not aligned
The line can contain the values of ALM fields. To include a field value from the defect that is being sent, prefix the field name with a question mark (?). Field names must be upper-case, as follows:
Example: Defect # ?BG_BUG_ID has been created or updated - ?BG_SUMMARY
You can customize the subject line for all your projects by adding the AUTO_MAIL_SUBJECT_FORMAT parameter in the Site Configuration tab. For details, see Setting ALM Configuration Parameters.
To customize the subject of defect mail for a specific project:
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In Site Administration, click the Site Projects tab.
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In the Projects list, double-click the project for which you want to customize the email subject line.
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Select the DATACONST table.
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In the SQL pane, type an SQL INSERT statement to insert a row into the table with the following values:
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In the DC_CONST_NAME column, insert the parameter name AUTO_MAIL_SUBJECT_FORMAT.
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In the DC_VALUE column, insert the strings and the names of fields to be placed in the subject line.
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Click the Execute SQL button. The row is added to the DATACONST table to set the email subject.
For example, type the following SQL statement into the SQL pane:
insert into dataconst values ('AUTO_MAIL_SUBJECT_FORMAT', 'DEFAULT.TESTPROJ - Defect # ?BG_BUG_ID has been created or updated - ?BG_SUMMARY')
The subject line you define is specific to the project, so you can include the project name in the line.
For details on modifying project tables, see Querying Project Tables.