Handling User Name Conflicts

When importing users from an LDAP directory to the Users list in Site Administration, you may encounter the following conflicts:

• Same user. A user with the same LDAP distinguished name already exists.

• Same user name. A user with the same user name already exists.

To resume the process of importing users, you can choose to skip the user, rename a user name, or update user information.

To handle user name conflicts:

1. Import users (see Importing Users from LDAP). If conflicts occur, the Handle Conflict dialog box opens.

   

2. If the conflict is listed under Conflict: Same User, you can choose one of the following options to resume the process:

Option	Description
Update	Updates existing user information. Click the corresponding Solution box. Click the browse button and choose Update.
Skip	Does not import the selected user (default).

3. If the conflict is listed under Conflict: Same User Name, you can choose one of the following options to resume the process:

Option	Description
Rename	Assigns a new name to the selected user. Click the corresponding Solution box. Click the browse button and choose Rename. In the New User Name box, type the new name.
Auto Rename	Assigns a new name to the selected user by adding a suffix. Click the corresponding Solution box. Click the browse button and choose AutoRename. The new name is displayed in the New User Name box.
Update	Updates existing user information. Click the corresponding Solution box. Click the browse button and choose Update.
Skip	Does not import the selected user (default).

4. Click Continue.