How to Use Alerts

This task describes how to work with automatic notification alerts to keep track of changes made to your requirements, tests, and defects.

To learn more about alerts, see Alerts Overview.

  1. Verify that alert rules are activated for your project. Alert rules, activated by the project administrator, instruct ALM to send email to notify those responsible when changes occur in your project. For details, refer to the Micro Focus Application Lifecycle Management Administrator Guide: Activate alert rules.

  2. View alerts for a single record, or for all records in a module.

    • View Alerts for a Record. In a tree or grid view, click the Alert flag in the Alerts column. If this column is not visible, select View > Indicator Columns. For user interface details on the Alerts dialog box, see Alerts Dialog Box.

    • View Alerts for a Module. To view a list of all alerts for a selected module, in the Filter dialog box > Cross Filter tab, select the Show <entity> with alerts option. For user interface details on the Filter dialog box, see Filter Dialog Box.

  3. Clear alerts for a single record, or for all records in a module.

    • Clear Alerts for a Record. For a selected record, you can clear an individual alert or all alerts in the Alerts dialog box.

      • To clear a single alert, click Clear Alert for the alert.

      • To clear all alerts for the record, click the Clear All button.

        • For user interface details on the Alerts dialog box, see Alerts Dialog Box.

    • Clear Alerts for a Module. You can clear all the alerts associated with all the records in an ALM module.

      • In the Requirement, Test Plan, or Defects module, select Edit > Clear Alerts.

      • In the Test Lab module, select Tests > Clear Alerts.

      Only alerts associated with records that match the current filter are cleared. In addition, you can only clear alerts that are assigned to you, or that are not assigned to any user. The user to whom an alert is assigned is the user who receives email notification when the alert is triggered. This user is listed in the Alerts dialog box for the alert. For details on alert rules and the users that are sent email notification, see Alerts Overview.