Send Error Details Dialog Box

This dialog box enables you to send an error report as a mail attachment. This can be helpful when contacting ALM support, or your local system administrator.

To access

Select Help > Send Error Details.

Important information
  • The Send Error Details command is enabled by setting the SEND_EXCEPTION_ENABLED parameter in the Site Configuration tab in Site Administration. For details, see the Micro Focus Application Lifecycle Management Administrator Guide: Setting ALM Configuration Parameters.

  • The mail message is sent using your ALM user account information.

  • The information collected is sent as mail attachments. Before sending, you can review the attachments and remove any that you do not want to send.

User interface elements are described below:

UI Element



Enter a valid email address.


Attachments include details of your system, a snapshot of your machine at the time of the error, and any generated log files.

Double-click an attachment to view its contents. Clear the check box for attachments that you do not want to send.


The date and time that you send the report.


A description of the error.