Customers tab (for SaaS only)
This section describes how to manage customers and relations between them by using Web Administration.
Note: Options in this tab vary according to the permission level.
Overview of customers
Root customer: Micro Focus.
Owner customer: Customers that can have child customers.
End customer: Customers that cannot have child customers.
The root customer can create , activate, deactivate, and delete owner customers and their end customers. Owner customers can create, activate, deactivate, and delete end customers.
|Create a customer||
To create an owner customer, click the New Owner button .
To create an end customer, click the New End Customer button .
|Delete a customer||
Note: You cannot delete a customer that owns projects or end customers.
|Activate/Deactivate a customer||
View customer attributes
From the Attributes tab, you can view information about the customer and add recipients to the SaaS notification system.
|Name||The customer name.|
|Tenant ID||The ID number.|
The customer status. The status can be active or inactive.
If a customer is inactive:
|Number of Domains||The number of domains the customer currently has.|
|Number of Projects||The number of projects that belong to the customer.|
|Number of Users||The number of customer users that are currently defined in the system.|
|Global Search section|
|Global Search User||Select the relevant Global Search user.|
|Recipients from SaaS Notification System section|
|New Recipients||Opens the New Recipient dialog box, enabling you to add a new recipient to the SaaS notification system. In the fields, type the recipient name and at least one email address. Click Save. The new recipient is displayed in the table.|
|Recipient Name||The name of the recipient.|
|Email Address||The email addresses of the recipient.|
|Actions||Click the Edit button to edit a recipient. Click the Delete button to delete the recipient.|
View customer license usage
From the License tab, you can view license information and license limits for your project and all of ALM.
- The license value in any of the end customer's fields cannot exceed the corresponding value of its owner customer.
- License data is read only for an end customer. License data can be edited only by an owner customer.
- When a LoadRunner Enterprise license is enabled, it cannot be disabled or removed from the database.
User interface elements are described below:
Saves any changes made in the License tab.
Available for: Owner customers
|License Expiration Date||
The license expiration date. Click to select the expiration date.
Available for: Owner customers
The number of projects limited to this customer.
Note: If you set the value to -1, the customer can have an unlimited number of projects.
|ALM license assignments||
Displays the ALM license fields.
Map customer to IDP
From the Customer IDP tab, you can map a selected active customer to an IDP ID.
Note: Available when SSO authentication is enabled. For details, see Setting up SSO Authentication.
Customer Name: Select an active customer.
IDP ID: Enter the IDP ID to map to the selected customer.