How to Track Defects

When you submit a defect to an ALM project, it is tracked through these stages: New, Open, Fixed, and Closed. A defect may also be Rejected or it may be Reopened after it is fixed.

When you initially report the defect to an ALM project, it is assigned the status New, by default. A quality assurance or project manager reviews the defect and determines whether or not to consider the defect for repair. If the defect is denied, it is assigned the status Rejected. If the defect is accepted, the quality assurance or project manager determines a repair priority, changes its status to Open, and assigns it to a member of the development team. A developer repairs the defect and assigns it the status Fixed. You then retest the application, making sure that the defect does not recur.

If the defect recurs, the quality assurance or project manager assigns it the status Reopened. If the defect is repaired, the quality assurance or project manager assigns it the status Closed.