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# Prerequisites: General

This topic provides an overview of various prerequisites for installing OpenText Application Quality Management.

In this topic:

## License Activation

To activate your license go to the Software Licenses and Downloads Portal using one of the following links:

https://sld.microfocus.com/

## Encryption Passphrases

Verify that you have the confidential data passphrase and communication security passphrase.

- Verify that you have the confidential data passphrase and communication security passphrase that you used to install the primary cluster. You must use the same confidential data passphrase and communication security passphrase on all nodes.

- You must use the same confidential data passphrase and communication security passphrase that were used for the previous installation.

Caution: Do not change passphrases during installation or upgrade

If you use a different confidential data passphrase or communication security passphrase than that used for the previous version, stored information such as API key secrets, SMTP passwords, and database server passwords become invalid and cannot be restored. This results in connection failures to all ALM projects and the corresponding systems.

## Mail Server Information

A mail server enables OpenText Application Quality Management users to send emails to other users in a project. You select which server to use as part of the installation configuration process.

Before installing, decide which mail server to use. Ask your system administrator for assistance. If you are using an SMTP Server, check that you have the SMTP Server name and port. The installer checks that the specified mail server name and port are valid and that the mail server is running.

## Java Installation

Java Development Kit (JDK) or Java Runtime Environment (JRE) is required before installing OpenText Application Quality Management.

Note: When working in a cluster environment, it is highly recommended to install the same version of JDK/JRE on each node.

For supported JDK versions, see the Support Matrix.

## Conflicting Applications

To work with OpenText Application Quality Management, you may need to disable conflicting applications that are running on the OpenText Application Quality Management machine. For a list of these applications, see this KB article.

https://admhelp.microfocus.com Application Quality Management 8942
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