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# Access Desktop Client from Edge IE mode

This topic describes how to access the system from the Microsoft Edge browser with Internet Explorer mode (IE mode) enabled.

In this topic:

## Prerequisites for Microsoft Edge with IE mode

Make sure you meet the following requirements for using Edge IE mode:

OpenText Application Quality Management | 15.x and later
Microsoft Edge | IE mode is supported for Microsoft Edge Stable, Beta, and Dev Channels, version 78 and later.
Windows | For Windows operating systems that support Edge with IE mode, see the Microsoft documentation.

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## Enable IE mode

You can enable IE mode by turning on the Allow sites to be reloaded in Internet Explorer switch.

Note: This method is available for:

- Microsoft Edge versions later than 95.x.

- Devices that are not managed by your organization. For devices that are managed by your organization, see Configure IE mode policies.

To enable the switch:

1. Open your Microsoft Edge browser.

2. In the top right corner, click Settings and more (ellipsis) and select Settings.

3. From the side menu, select Default browser.

4. Under the Internet Explorer compatibility section, choose either of following steps to enable IE mode according to your UI appearance.

   - Turn on the Allow sites to be reloaded in Internet Explorer mode switch.

   - Select Allow for the Allow sites to be reloaded in Internet Explorer mode (IE mode) option.

5. Click Restart.

6. Under the Internet Explorer mode pages section, click Add and enter the URL that needs to be run in the Edge browser IE mode.

   URL | Example
   --- | ---
   Site URL | http(s)://<hostname>:<port>/qcbin/
   Desktop Client URL | http(s)://<hostname>:<port>/qcbin/start_a.jsp
   IdP URL (if SSO is enabled) | http(s)://<hostname>:<port>

   Note: The added pages open in IE mode for 30 days from the date you add the page. To continue opening these pages in IE mode, either add them again or configure IE mode policies to enable IE mode. For details, see Configure IE mode policies.

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## Configure IE mode policies

If you are on a device managed by your organization, you can only enable IE mode for Microsoft Edge by configuring IE mode policies. The Allow sites to be reloaded in Internet Explorer option, as described in Enable IE mode, is not available in your device.

To configure IE mode policies:

1. Create a SiteList.xml file to include your URL that needs to be run in the Edge browser IE mode.

   1. Download the Enterprise Mode Site List Manager.

   2. Open the Enterprise Mode Site List Manager, click Add and enter the related URL.

      URL | Example
      --- | ---
      Site URL | http(s)://<hostname>:<port>
      Desktop Client URL | http(s)://<hostname>:<port>/qcbin/start_a.jsp
      IdP URL (if SSO is enabled) | http(s)://<hostname>:<port>

   3. In the Compat Mode field, select IE7 Document Mode. In the Open In field, select IE11. Click Save.

   4. Click File > Save to XML to save the file as a SiteList.xml file on your machine.

2. Download the latest Microsoft Edge Policy Template.

   1. Go to the Microsoft Edge download page.

   2. Specify your Edge version, build, and platform.

   3. Click the Get policy files link to start the download.

3. Extract the downloaded package and do the following:

   - In the {MicrosoftEdgePolicyTemplates}\windows\admx\en-US directory, copy all the .adml files to the C:\Windows\PolicyDefinitions\en-US directory.

   - In the {MicrosoftEdgePolicyTemplates}\windows\admx directory, copy the msedge.admx file to the C:\Windows\PolicyDefinitions directory.

4. Open Local Group Policy Editor (you can launch it by Run > gpedit.msc), and do the following:

1. Select Computer Configuration > Administrative Template > Microsoft Edge.

2. In the Microsoft Edge window, select the Configure Internet Explorer integration setting, and click Edit policy setting.

3. In the Configure Internet Explorer integration window, select Enabled. From the Configure Internet Explorer integration drop-down list, select Internet Explorer mode. Click Apply.

4. In the Microsoft Edge window, select the Configure the Enterprise Mode Site List setting, and click Edit policy setting.

5. In the Configure the Enterprise Mode Site List window, select Enabled. In the Configure the Enterprise Mode Site List field, enter the path to the SiteList.xml file your created in step 1.

   Path examples:

   HTTPs location | https://iemode/SiteList.xml
   Local network | \\network\shares\SiteList.xml
   Local file | file:///c:/Users/<user>/Documents/SiteList.xml

5. Go to the Edge browser. In the address bar, enter edge://policy/. Click Reload Policies.

6. Open the Edge browser, and navigate to the URL you added to the SiteList.xml file.

7. If step 5 is not working, try restarting the machine once to apply the changes.

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## Exit from IE mode

We recommend that you only access Desktop Client and Lab Management using Microsoft Edge IE mode. To have better experiences in other product features, use browsers other than Edge IE mode.

To exit a tab from IE mode:

Option | Details
--- | ---
Option 1 | Right-click the tab, and click Exit tab from Internet Explorer mode.
Option 2 | With the tab open, click Setting and more (ellipsis) in the top right corner, and click Exit Internet Explorer mode.

To reload a tab in IE mode:

Option 1 | Right-click the tab, and click Reload tab in Internet Explorer mode.
Option 2 | With the tab open, click Setting and more (ellipsis) in the top right corner, and click Reload in Internet Explorer mode.

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## Register client using Edge IE mode

This section describe how to register client components using the Edge browser with IE mode enabled.

Before registering client components with Edge IE mode

Before registering client components with Edge IE mode, first start Edge as administrator:

1. End all tasks related to Microsoft Edge in Task Manager.

2. In the Microsoft Edge Properties window, check the Run this program as an administrator option.

   If you do not want to always start Edge as administrator, you can clear this option after the client registration.

To register client components using Edge IE mode:

Follow the instructions in the ALM Client Registration tool page (http://<Server>:<Port>/qcbin/CommonMode_index.html).

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## Limitations

The following limitations exist when using Edge IE mode:

- Single sign-out is only available from 15.5.1 onwards with the Edge browser IE mode.

- If you confront any issue when sharing an analysis item using Edge IE mode, try to open the shared analysis item link in Edge (exiting IE mode) or other browsers.

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