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# Limitations

This sections details limitations when working with external authentication.

In this topic:

## Smart Card external authentication

The following OpenText Application Quality Management components and features are not supported with Smart Card external authentication:

- ALI

- Analysis items sharing

- Enterprise Collaboration for ALM

- ALM Explorer

- ALM Lab Service

- ALM Synchronizer

- Enterprise Integration Module for SAP Solution Manager

- Service Test Management

- Lab Server-Side Execution

- MicroSoft Excel add-in

- OpenText Enterprise Performance Engineering host over cloud

- Service Virtualization

- Sprinter (Not supported in releases prior to Sprinter 12.52)

- TaskTop

- Workflow - you cannot connect as another user via workflow

## SSO external authentication

The following OpenText Application Quality Management components and features are not supported with SSO external authentication:

- ALI

- Analysis items sharing

- Enterprise Collaboration for ALM

- ALM Lab Service

- Enterprise Integration Module for SAP Solution Manager

- Service Test Management

- Lab Server-Side Execution

- MicroSoft Excel add-in

- OpenText Enterprise Performance Engineering host over cloud

- Service Virtualization

- Synchronizer

- TaskTop

- Test Types:

  - Custom Test

  - Sprinter (Not supported in releases prior to Sprinter 12.52)

  - System Test

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