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# Role management

Available for: SaaS only

The Role Management tab in Site Administration enables you to manage roles for SaaS users.

In this topic:

## Overview

SaaS environments use roles to control permissions for SaaS users. The permissions cover the following areas:

- Customers

- Projects

- Authentication

- Role Management

- User Management

- Audit Log

- Usage Report

- Connected Users

For an end customer

Permissions in each area are grouped under My Customer Context Permissions. You can select permissions for the end customer only.

For an owner customer

Permissions in each area are grouped under My Customer Context Permissions and Switch Customer Context Permissions.

- Under My Customer Context Permissions, you select permissions for the owner customer.

- Under Switch Customer Context Permissions, you select permissions for the end customer under the owner customer.

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## Permissions

To view roles, you should be site admin or customer admin, or have any permissions listed under Role Management.

To create, edit, or delete roles, you should be site admin or customer admin.

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## System-defined roles

The following roles are provided out-of-the-box. These roles are not shown in the Role Management tab but are available for selection when assigning roles to users.

Role | Permissions
--- | ---
Basic User | This role only has view permissions.
Customer Admin | This role has the following permissions: All available permissions listed in the Role Management tab. The ADMIN_ACCESS permission, which is hidden and cannot be assigned to any self-defined roles. For details about what a customer admin can do, see What a customer admin can do.

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## Create roles

In the Role Management tab, you can create, clone, edit, and delete roles.

Action | Details
--- | ---
Create a role | To create a role: Click the Add button . Enter the role name, and click the check button . From the permissions list grouped by areas, select the permissions for the role. Click Save.
Clone a role | To clone a role: In the All Roles list, hover over an existing role, and click Clone. Enter the name for the copied role, and click the check button . From the permissions list grouped by areas, select the permissions for the role. Click Save.
Edit a role | To edit a role: In the All Roles list, hover over an existing role, and click Edit to edit the role name. From the permissions list grouped by areas, update the permissions for the role. Click Save.
Delete a role | To delete a role: In the All Roles list, hover over an existing role, and click Delete. Click Yes in the confirmation dialog box.

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See also:

- Customer management

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