Required Permissions: Windows

Verify that you have the required permissions to install OpenText Application Quality Management on a server machine.

Tip: Some permissions require access to the ProgramData folder. This folder is hidden by default. To show hidden files and folders, perform the relevant steps for your operating system.

  • If you are upgrading from a previous version with a remote repository, the application server user account must have network access to the remote repository. For details, contact your network administrator.

  • You must be logged on as a local or domain user with administrator permissions. Your user name cannot include a pound sign (#) or accented characters (such as, ä, ç, ñ).

    Note: All related installation operations for the same version, such as patch installations or uninstalling OpenText Application Quality Management, must be performed by the same user.

  • You must disable User Account Control (UAC) during the installation and configuration.

    Note: In Windows 8, UAC cannot be completely disabled. Instead, use the Run as Administrator option during installation and configuration.

  • The Distributed Link Tracking Client service must be stopped during the installation and configuration.

  • We recommend disabling anti-virus software during the installation and configuration.

  • You must have the following file system and registry key permissions:

    • Full read permissions to all the files and directories under the directory in which OpenText Application Quality Management is installed. The installation directory path is specified by the user during installation. By default, the installation files are written to: C:\Program Files\Micro Focus\ALM.

    • Full read, write, and execute permissions to the directory on which OpenText Application Quality Management is deployed. The deployment directory is specified by the user during installation.

      Note: Due to a Windows limitation, the deployment directory cannot be on a mapped drive.

    • Full read and write permissions to the repository directory, which contains the sa and qc directories. The repository path is specified by the user during installation. By default, it is located under the deployment directory.

      Note: Due to a Windows limitation, the repository path cannot be on a mapped drive.

    • Full read permissions to the system root (%systemroot%) directory. If you do not have these permissions, you can still install OpenText Application Quality Management, but you cannot install any patches.

    • Full read and write permissions to the installation and configuration log files directory. Installation and configuration log files are written to C:\ProgramData\Micro Focus\ALM\log.

    • Full read and write permissions to all the keys under
      HKEY_LOCAL_MACHINE\SOFTWARE\Mercury Interactive.