Special configurations for SSO

To use the following OpenText Application Quality Management components and features with SSO, the following changes must be made:

  • All QCCH (QC Connectivity Helper) integrations:

    You can only integrate with components and features, such as UFT, Load Runner, and Business Views Excel reports, over QCCP, using the basic authentication mode.

    Note: We recommend using the Basic authentication over SSL option.

  • ALM Client MSI Generator:

    ALM Client MSI Generator does not fully support external authentication. To use MSI Generator with external authentication, perform the following:

    • Install ALM Client MSI Generator on the ALM server.
    • Value the ALM server address field in MSI Generator with the URL of the ALM server on which ALM Client MSI Generator is installed.
    • Specify the URL of the server that end users access in the Additional Servers section of the Generate Client MSI for ALM Server page.

  • Micsrosoft Word add-in:

    1. In the Web Server Settings tab of the Webgate Customization tool, enable Add basic authentication header and select Do not add when a cookie is present.

    2. When exporting data to OpenText Application Quality Management from Word:

      1. In the ALM Export Wizard - Step 1 of 5 dialog box, enter the OpenText Application Quality Management URL, enable Force Basic Authentication as needed, and click Next.

        Note: Force Basic Authentication is optional, and should only be enabled if you get an invalid server response message.

      2. Enter your credentials and click OK.

        Note: If your credentials are defined in the Webgate Customization tool, the ALM Export Wizard - Step 3 of 5 dialog box opens without requiring any login details.

      3. Continue with the ALM Export Wizard.

    Note: After making any changes in the Webgate Customization tool, you must restart Word for the changes to take effect.

  • Smart Repository

    Smart Repository FTP access is not available from remote clients when external authentication is enabled. To access Smart Repository, the user must connect to it from any client (including localhost) after the web proxy, with ALM credentials.

    Note: Only ALM credentials are used. If LDAP integration was enabled with external authentication, ensure that the user's ALM credentials are valued.