Logs

This section provides information related to logs.

Log and Trace Model

There are several types of logs provided on the OpenText Application Quality Management server:

  • Client logs
  • Audit logs
  • Site administration logs
  • PPT (project planning and tracking) logs

In addition, the history of changes to existing objects (defects, test cases, requirements, and so on) are stored in the database as history. This information remains as long as the object itself is not deleted. For this reason, we recommend using a dedicated folder as an alternative to permanent deletion.

Recommendations:

  • Pay attention to the log level and do not leave the level at Debug.
  • Pay attention to log rotation.
  • Restrict access to the log directory.
  • If logs archiving is needed, create your own archiving policy.

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Log and Trace Security Administration and Features

Sensitive data is kept on log files. OpenText Application Quality Management provides applicative logs that can report all system events according to log level. It is the user’s responsibility not to insert unprotected sensitive data to regular OpenText Application Quality Management entity fields.

The data provided in log files depends on the log level. For details, see Server management.

The period of time that log data is kept is configurable. The default is unlimited. The wrapper.log is configurable in the wrapper.conf file.

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Audit Logs

You can enable audit logs in ALM via the ENABLE_AUDIT site parameter. The logs are stored in the <ALM File repository folder>\log\Audit folder.

The logs include the following information:

  • Logins (including Site Administration)
  • Logouts (including Site Administration)

  • User operations:

    • Create
    • Delete
    • Disable
    • Enable
    • Update
    • Change password

  • User group operations:

    • Create
    • Delete
    • Rename

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FAQ

Question

Does OpenText Application Quality Management audit access to need-to-know information and key application events?

Answer

The information can be obtained from the application log files or OpenText Application Quality Management entity history.

Question

Does OpenText Application Quality Management display the user’s time and date of the last change in data content?

Answer

This information is available in OpenText Application Quality Managemententity history for fields marked as History Enabled in project customization. For details, see the Customizing Project Entities section of the the help.

Question

Does OpenText Application Quality Management support the creation of transaction logs for access and changes to the data?

Answer

The information can be found in the application logs based on the log level. For details, see the Configuring Servers and Parameters chapter of the the help.

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