Installation already exists

After uninstalling a previous version, an error message displays while installing a later version, indicating that OpenText Application Quality Management already exists.

Perform the following steps:

  1. Navigate to the C:/ProgramData directory.

  2. Locate the the InstallAnywhere global registry file (hidden file), search for .com.zerog.registry.xml. Edit the file and remove the sections related to OpenText Application Quality Management and its components.
  3. Locate the .com.zerog.registry.xml.swp (hidden file). If the file exists, delete it.