Database validator fails

During the server configuration, the database validator performs the following checks:

  • Check that the input parameters are correct.

  • Check that the Site Administration database schema name was provided.

  • Check whether the same authentication type was used as the one used in the previous installation.

Perform the following steps:

  1. Check whether the parameters are correct:

    • Read the error message that displays during installation and try to understand and resolve the problem from the root cause.

    • For further clarifications, check with your database administrator.

    • If no error was found and you are sure that the parameters are correct, disable the DB parameters validator. For details, see Disabling validation checks for the installation wizard.

  2. Check that the Site Administration Database Schema name was provided:

    1. Open a database query tool.

    2. Make sure the PROJECTS table exists in the Site Administration Database Schema. This table does not exist in the project schema.

  3. To check the authentication type of a previous installation:

    1. Navigate to <Installation path>\ALM\application\20qcbin.war\WEB-INF and open the siteadmin.xml file in a text editor.

    2. Search for the native property. If its value is set to Y, Windows authentication was used. Make sure that the new installation uses the same authentication type (Microsoft SQL Server authentication or Windows authentication) as the previous installation.