Access

You must determine how users are going to log in to OpenText Application Quality Management.

Review your smart card certificate to identify which part of the Subject field is going to be used to identify users during login.

• If the user ID is an email address (E=name@domain), you can simply enable External Authentication in OpenText Application Quality Management.

• If user ID is in the common name (CN = <user id>), the name must also be present in the Description field of the OpenText Application Quality Management user.

  In this case, it is recommended to load this information using LDAP. Configure LDAP settings in OpenText Application Quality Management and import user data, including the description, from the LDAP server.

  Ensure that you see the user ID in the description column. If the user ID is not in the description column, ask your LDAP administrator for the name of the attribute containing this information and map the Description field to this attribute in LDAP settings (look under Data retrieving settings).

  You can manually copy the user ID from the Subject field of the certificate to the User Description field in ALM, making sure not to include "CN=".

If your user ID is in another format inside the Subject field, you need to specify the pattern to search for. Following are the default patterns that OpenText Application Quality Management uses to search for email and common name:

• To match by email field: *[eE][^=]*=([^,]*@[^,]*).*
• To match by description field: *?[cC][nN] *= *([^/,]*).*

You can also write your own pattern.