Preparation

Consider the following before starting the SSO configuration tasks:

Item Description
Site administration privilege You should have the site administration privilege to access the SSO Configuration Tool.
IdP An identity provider (IdP) is available to register OpenText Application Quality Management as its service provider (SP).
Certificate

You have already obtained a certificate (or a keystore file to store the certificate) that is used to sign SAML2 and OAuth tokens.

The keystore file is uploaded during the SSO configuration process.
HTTPs The HTTPs communication between the IdP and the OpenText Application Quality Management server (the proxy or load balancer, if any) is enabled and works.

Certificates

Prepare the following certificates:

  • IdP SSL certificate

  • ALM SAML certificate

  • SSL certificate of the proxy or load balancer that is set up for the OpenText Application Quality Management server
System time

If OpenText Application Quality Management is deployed in a cluster environment, make sure the system time on all nodes and on IdP servers is synchronized as closely as possible.

The systems on these servers can be configured to use a network time synchronization protocol such as the Network Time Protocol (NTP). If the time on any ALM node is different from the time on the IdP server, the authentication fails.
Node running in load balancer If OpenText Application Quality Management is deployed in a cluster environment, make sure only one node is running in the load balancer.

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FAQ

Q： We get confused with the IdP certificate, SAML certificate, and HTTPS certificate etc. What certificates are required in SSO configuration and what certificates are used when communicating with IdPs?

A: The following table explains the different types of certificates:

Certificate Description
IdP SAML certificate

OpenText Application Quality Management does not import the IdP SAML certificate. Only the IdP metadata is required in which the IdP certificates are contained.
IdP SSL certificate It should be imported into the JVM keystore on which OpenText Application Quality Management runs.
OpenText Application Quality Management SAML certificate It is used to encrypt and decrypt the SAML requests and responses between OpenText Application Quality Management and IdPs. Provide the certificate in Service Provider Settings > SSO Certificate of the SSO configuration wizard. For details, see SSO Certificate.
ALM/ALM's proxy SSL certificate It should be imported into the JVM keystore on which OpenText Application Quality Management runs.

Next steps: