Type mapping examples
The following examples illustrate the connections and mappings for several typical use cases. For additional use cases, see the Help Center's Methodology menu.
OpenText Software Delivery Management and Jira
The following example shows a connection that synchronizes five types:
- A Jira defect synchronizes bi-directionally to an OpenText Software Delivery Management defect.
- A Jira epic synchronizes uni-directionally to epics.
- Both Jira Story and Jira Support synchronize to stories.
Field mappings
The field mappings for this example are:
- The Jira key syncs uni-directionally to the Jira ID custom field.
- Jira Comments synchronize bi-directionally to/from Comments.
- Jira Defect Parent (Story) and Backlog Items synchronize bi-directionally.
Sync multiple workspaces
The following example shows a connection that synchronizes three OpenText Software Delivery Management workspaces to one OpenText Application Quality Management project:
Field mappings
The field mappings for this example are:
- The Jira Story and Support types are mapped to the OpenText Software Delivery Management user story.
- The connection maps two Jira projects to a workspace.
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Two user defined fields (UDFs) are defined:
- jira_project_key_udf - String (label: Jira project key)
- Is_jira_support_udf – Boolean (label: Story is Jira support)

