Known issues

Refer to the ReadMe.html file included in each connector directory for information on any known issues or limitations with the provided connector functionality. Additionally, review the following:

Issue Description
connect.xml import in Internet Explorer

Importing a connect.xml file in an Internet Explorer is not supported.

Use another supported browser instead.

Create rule error In some cases, when adding a type rule, and canceling the action, an error occurs.
Error message when running connection soon after save

If you run a connection within a few seconds of saving the connection, you may receive a "SyncGroup not found" error message.

You can ignore this message. The connection will run as normal.

Note: This issue is fixed in version 4.4.

Value mapping tables can be ambiguous

Value mapping tables can be ambiguous as shown below:

Product A Product B
storyStatus.inProgress storyPhase.inProgress
storyStatus.selectedForDev storyPhase.inProgress
storyStatus.complete storyPhase.done

In this example, if Micro Focus Connect needs to map the value storyPhase.inProgress from Product B to a value in Product A, the mapping is ambiguous.

In this case, Micro Focus Connect will always choose the lower mapping from the mapping table (story.selectedForDev in the above example).

New items with dependencies may temporarily fail to sychronize

Micro Focus Connect may generate errors when item dependencies cannot be resolved. These errors should resolve themselves in the following iteration.

Example: Some products cannot create a task item until a valid parent story item is created and configured. In its first iteration, Micro Focus Connect could attempt to create a task item before creating the parent story item. This will result in an error in the current iteration.

In the following iteration, both items will be successfully synchronized with the appropriate relationships.

Move detection for Broadcom Rally Move detection for Rally is not active in this release. If you are synchronizing multiple projects with Rally and another product, and you move an item from one project to another, this will not be seen as a move operation. Instead this is seen as a new item in the related product and project and will get created as part of sync operations, but the existing item will not be removed.
Three-Way Sync Upgrade not supported

While Micro Focus Connect allows a user to configure a synchronization directly between Silk Central and JIRA, it does not provide an upgrade mechanism for any current users who are syncing Silk Central and JIRA using the Hub in between (a three way sync: syncing Silk Central to the Hub, then the Hub to JIRA).

Note: Any existing three-way sync operations will continue to work as expected.

SCM Synchronization is not supported SCM Synchronization is not supported in thise release. Users using SCM Synchronization should continue to use prior releases of Micro Focus Connect.
StarTeam to ALM Automapping If automapping a single type (i.e. Requirement) to another type (i.e. Story), then enum fields may not contain all the values, and they will not be marked red as requiring attention. Make sure to review enum field values to set the correct options if automapping a single type to another type.
Creating Tags Requires Restarting Micro Focus Connect Server Restart After synchronizing tags or creating new tags, the Micro Focus Connect server to see the new tags.
Error When External ID Is Not Set for Software Configuration Management (SCM) Connectors The error "ChangeSet type mappings must have values for ... Use the Type Set Manager to set values" appears when external ID is not set for any SCM connector. Go to the Type Set Manager and set the appropriate values.
Micro Focus Connect Login Dialog May Not Refresh after Upgrade After Atlas Planning and Tracking Suite upgrade, the Micro Focus Connect login dialog may not refresh properly. To correct this issue, clear the browser history and try to log into Micro Focus Connect again.
Working with Value Maps Any boolean property that is mapped to another boolean property, must use the values true and false. Values such as Yes/No are not acceptable.

However, a value map can consist of either side having an empty value. For example, you can map the empty value to false.

Micro Focus Connect Dimensions CM Connector Sync Performance The Dimensions CM Connector may take some time during each sync loop while it gathers requests for synchronization. The amount of time taken will vary based on the number of requests and network conditions. Once the Connection is configured, the Run One Iteration can be used to determine the sync loop time in order to properly adjust the Synchronization Frequency.