Managing Locks

A running process with a lock, like all active processes, appears with a status of Running. If a locked process takes longer to complete than expected, you can cancel the process, or investigate it fully from the Locks page.

  1. Navigate to Administration > Automation.

  2. Select the Locks tab.

    The Locks page lists any locks with the following information:

    Field Description
    Name The name identifies the lock and is defined in the lock step properties. The default name is a concatenation of the object name + process name + resource name, with slight variations for deployment package and global processes.
    Type This indicates whether the process creating the lock is a component, application, deployment package, or global process.
    Component / Application / Deployment Packages This displays the name of the object containing the lock. Click the link to display the corresponding page.
    Resource / Environment This displays the name of the resource or environment containing the lock. Click the link to display the Resources or Environments page.
    Process This displays the name of the process containing the lock. Click the link to display the process in the process designer.
  3. Resolve the lock by selecting one of the following actions:

    Action Description
    View Execution Details Displays the process log for the process containing the lock. View its details to see the name of the process step causing the lock.
    Release Releases the lock, which enables the associated process to continue processing.

If the Deployment Automation server and or agents go down while a locked process is running, Deployment Automation will automatically restore any interrupted processes along with any locks they might contain once service is restored.