Notification Types

These are the predefined email notification types to which users and groups can subscribe.

NOTE Notifications are not processed for external requests.

Email notification name | Type | Object class | Description
CREATE_USER_NOTIFICATION | Create | User | (Administration notification) A new user has been created in the base database.
DELEGATED_ITEM_NOTIFICATION | Delegate | Item | An item has been delegated.
DELEGATED_REQUEST_NOTIFICATION | Delegate | Request | A request has been delegated.
DELETE_USER_NOTIFICATION | Delete | User | (Administration notification) An existing user has been deleted from the base database.
DELIVERY_NOTIFICATION | Deliver | Project | A delivery has been made to a stream.
DEMOTE_BASELINE_NOTIFICATION | Demote | Baseline | A baseline has been demoted.
DEMOTE_ITEM_NOTIFICATION | Demote | Item | An item has been demoted.
DEMOTE_REQUEST_NOTIFICATION | Demote | Request | A request has been demoted.
DEPLOY_BASELINE_NOTIFICATION | Deploy | Baseline | A baseline has been deployed.
DEPLOY_ITEM_NOTIFICATION | Deploy | Item | An item has been deployed.
DEPLOY_NOTIFICATION | Deploy |  | An item, request, or baseline has been deployed.
DEPLOY_REQUEST_NOTIFICATION | Deploy | Request | A request has been deployed.
ITEM_LOCK_NOTIFICATION | Lock | Item | An item has been locked in a stream.
ITEM_UNLOCK_NOTIFICATION | Unlock | Item | An item deployment has been unlocked in a stream.
MERGE_ITEM_CONFLICT_NOTIFICATION | Merge | Item | An item conflict needs to be merged.
PENDING_BASELINE_NOTIFICATION | Action | Baseline | A baseline has been created or actioned.
PENDING_ITEM_NOTIFICATION | Action | Item | An item has been created or actioned.
PENDING_PROJECT_NOTIFICATION | Action | Project | A project has been created or actioned.
PENDING_REQUEST_NOTIFICATION | Action | Request | A request has been created or actioned.
PROJECT_CONTENT_CHANGED_NOTIFICATION | Action | Project | An operation has changed the content of a project or stream, for example: Create, modify, move, delete, export or remove an item. Create, move or delete a folder.
PROJECT_LOCK_NOTIFICATION | Lock | Project | A project or stream has been locked.
PROJECT_UNLOCK_NOTIFICATION | Unlock | Project | A project or stream has been unlocked.
PROMOTE_BASELINE_NOTIFICATION | Promote | Baseline | A baseline has been promoted.
PROMOTE_ITEM_NOTIFICATION | Promote | Item | An item has been promoted.
PROMOTE_REQUEST_NOTIFICATION | Promote | Request | A request has been promoted.
REQUEST_CLOSURE_NOTIFICATION | Update | Request | A request has reached its end of lifecycle state. If you use this notification, the new email system is always used (even if you are not subscribed). For request types that have the Notify Originator on Closure option set, an email is sent to the originator on closure, even if they are not subscribed. Subscribers receive an email for every request that is closed, regardless of what role they hold for that request or who is the request originator.
ROLLBACK_BASELINE_NOTIFICATION | Rollback | Baseline | A baseline has been rolled back from an area.
ROLLBACK_ITEM_NOTIFICATION | Rollback | Item | An item has been rolled back from an area.
ROLLBACK_NOTIFICATION | Rollback |  | An item, request, or baseline has been rolled back from an area.
ROLLBACK_REQUEST_NOTIFICATION | Rollback | Request | A request has been rolled back from an area.
UPDATED_ACTION_DESCRIPTION_NOTIFICATION | Update | Request | The action description of a request in a user’s inbox has been added or updated.
UPDATED_BASELINE_ATTRIBUTE_NOTIFICATION | Update | Baseline | The attribute of a baseline in a user’s inbox has been updated.
UPDATED_DETAILED_DESCRIPTION_NOTIFICATION | Update | Request | The detailed description of a request in a user’s inbox has been updated.
UPDATED_FILENAME_NOTIFICATION | Update | Item | The project filename of an item in a user’s inbox has been updated.
UPDATED_ITEM_ATTRIBUTE_NOTIFICATION | Update | Item | An attribute of an item in a user’s inbox has been updated.
UPDATED_PROJECT_ATTRIBUTE_NOTIFICATION | Update | Project | An attribute of a project or stream in a user’s inbox has been updated.
UPDATED_REQUEST_ATTRIBUTE_NOTIFICATION | Update | Request | An attribute of a request in a user’s inbox has been updated.
UPDATED_REQUEST_RELATIONSHIPS_NOTIFICATION | Update | Request | An object has been related, or unrelated, to a request in a user’s inbox.
UPDATED_REQUIREMENT_NOTIFICATION | Update | Requirement | A requirement that is related to a request in a user’s inbox has been updated.