Starting Dimensions for Windows

For Dimensions for Windows to be successfully started, the following need to be running:

- The appropriate Serena-Supplied Runtime RDBMS, Oracle Enterprise, or SQL Server Enterprise Windows service for the instance used by Dimensions.

- The Window service for the License Manager (unless you are running Dimensions with an evaluation license).

- The Windows service for the Micro Focus Common Tomcat, if you want to run Dimensions Web tools.

If the Dimensions server, database server (Serena-Supplied Runtime RDBMS, Oracle Enterprise, or SQL Server Enterprise), License Manager, and Common Tomcat are all on the same PC, then all the appropriate Windows services should start up automatically when the PC is started. However, if some of the above mentioned components fail to automatically start or are elsewhere on the network, proceed as follows:

- To start the Serena-Supplied Runtime RDBMS.

- To start the other types of database server, consult your DBA or vendor documentation.

- To start the License Manager service.

- To start the Dimensions server (assuming the other components are already started):

1. Log in as a user with local Windows administrative rights.

2. Access Windows services by:

Start | Control Panel | Services

or

Start | Control Panel | Administrative Tools | Services

3. Right click Dimensions CM Listener Service.

4. Select Start.

5. If Windows service still fails to start, see the chapter on troubleshooting in the Installation Guide for Windows.

- To start the Common Tomcat service.