Opening and Editing Dimensions CM Requests

You can open and edit Dimensions CM requests.

External requests: To edit external requests, use the relevant request provider such as Micro Focus ALM Octane, Micro Focus SBM, or Atlassian Jira.

To edit a Dimensions CM request:

1. Open Dimensions Explorer.

2. In Dimensions Explorer, select Requests.

3. In the Requests view, double-click a Dimensions CM request to open it. For details about working with requests in the Requests view, see the Dimensions CM online help.

   The following information is displayed:

   Tab | Information
   General | •Request ID: The unique identifier of the request. •Title: The title of the request. Edit the title as needed. •State: The present state of the request. •Phase: The present phase of the request. •Originated by: The user name of the person who created the request. •Description: Text describing the request. Edit the description as needed.
   Attributes | The attributes and values for the request. You can update the attributes as needed.
   Comments | The comments associated with the request, and the history of comments. To add a new comment, enter the comment in the New Comment field and click Save changes.
   History | The actions that have been applied to the request.
   Attachments | The files that are attached to the request, including filename, description, and size. You can add, remove, open, and save attachments.
   Delegates | The users who are assigned to the request and those who could be assigned to the request in various roles and capabilities. You can modify delegations.
   Users and Roles | The users who have the request in their inbox, and the users with roles assigned to them for the request, including the role, capability, and role type.
   Privileges | The privileges of each user relative to the request, including any rules that have been applied.
   Related | The items related to the request. You can add or remove item relationships.
   Template View | A preview of the request information, as formatted by the template.