Restarting Dimensions for Windows

If the Dimensions server, database server (Serena-Supplied Runtime RDBMs, Oracle Enterprise, or SQL Server Enterprise), License Manager, and Common Tomcat are all on the same PC, then all the appropriate Windows services should restart automatically when the PC is restarted. However, if you want to restart some of the above mentioned components without restarting Windows, proceed as follows:

- To restart the Serena-Supplied Runtime RDBMS, see the Administration Guide.

- To restart the other types of database server, consult your DBA or vendor documentation.

- To restart the License Manager service, see the Administration Guide.

- To restart the Dimensions server (assuming the other components are already started):

1. Log in as a user with local Windows administrative rights.

2. Access Windows services by:

Start | Control Panel | Services

or

Start | Control Panel | Administrative Tools | Services

3. Right-click Dimensions CM Listener Service.

4. Select Restart.

5. If Windows service still fails to restart, see the chapter on troubleshooting in the Installation Guide for Windows.

- To restart the Common Tomcat service, see the Administration Guide.