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# Edit requests

You can edit the description, attributes, and relationships of requests in your inbox if the requests are owned by your site. The rules defined in the Administration Console determine whether you can edit a request at any state in its lifecycle.

Note: To edit external requests, use the relevant request provider, for example, OpenText OpenText Software Delivery Management or Atlassian Jira.

For details on how to unrelate currently related design parts, items, or other requests, see Relate and unrelate objects.

In this topic:

## Edit a request description

You can edit the detailed description of a request.

PRIVILEGES: Add/edit detailed description.

To edit a request description:

1. In the web client, open the Requests view.

2. Display a list of requests by expanding the appropriate node in the navigation pane, for example, Catalog or Inbox.

3. Select a request in the content pane, and click Open on the toolbar. The Open Request dialog box opens.

4. On the General tab, update information in the Detailed Description field.

   Note: To ensure that files are encoded and edited without character loss, the description must consist of characters matching the locale of the client operating system.

5. Click Save.

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## Edit a request action description

You can edit the action description of a request.

PRIVILEGES: Add/edit detailed description.

To edit a request action description:

1. In the web client, open the Requests view.

2. Display a list of requests by expanding the appropriate node in the navigation pane, for example, Catalog or Inbox.

3. Select a request in the content pane, and click Edit Action Description on the toolbar.

4. In the Edit Action Description dialog box, update information in the Description field.

   Note: To ensure that files are encoded and edited without character loss, the description must consist of characters matching the locale of the client operating system.

5. Click Save.

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## Edit a request attachment list

For a request owned by your site, your can edit the list of files attached to the request.

PRIVILEGES: Update Request Attachments.

To edit a request attachment list:

1. In the web client, open the Requests view.

2. Display a list of requests by expanding the appropriate node in the navigation pane, for example, Catalog or Inbox.

3. Select a request in the content pane, and click Open on the toolbar. The Open Request dialog box opens, displaying general details about the request.

4. To change the description of an attachment, in the File Attachments section, enter a new description.

5. To delete an attachment, click its Remove Row button.

6. To attach a file, click the Insert Row button and enter the file path. Or browse to select a file. Optionally, add a file description. By default, OpenText Dimensions CM adds the following description:

   Attachment created <date> by <user ID>

7. To save the changes, click Save.

   To save the changes and action the request to its next normal state, click Save & Action.

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## Edit request attributes

Your can set or change the attributes of requests.

In addition, the attribute update rules defined in the Administration Console determine which attributes you can edit.

PRIVILEGES: Update Request.

Note: When you edit an attribute that is sensitive, which requires an electronic signature, you are required to enter your OpenText Dimensions CM password.

To edit request attributes:

1. In the web client, open the Requests view.

2. Display a list of requests by expanding the appropriate node in the navigation pane, for example, Catalog or Inbox.

3. Select a request in the content pane, and click Open on the toolbar.

4. In the Open Request dialog box, select the Attributes tab.

5. Set the request's user-defined attributes. Required attributes are marked with a red exclamation point.

6. Click Save.

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See also:

- Attach files to requests

https://admhelp.microfocus.com Dimensions CM 8942
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