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# Edit requests

You can edit the description, attributes, and relationships of requests in your inbox if the requests are owned by your site. The rules defined in the Administration Console determine whether you can edit a request at any state in its lifecycle.

Note: To edit external requests, use the relevant request provider, for example, OpenText OpenText Software Delivery Management or Atlassian Jira.

For details on how to unrelate design parts, items, or other requests, see Relate and unrelate objects.

In this topic:

## Edit a request description

You can edit the description of a request.

PRIVILEGES: Add/edit detailed description.

Note: To ensure that files are encoded and edited without character loss, the description must consist of characters matching the locale of the client operating system.

To edit a request description:

1. In the desktop client, select a request in a request list.

2. Select Request > Edit > Detailed Description. The Edit Attributes dialog opens.

3. On the Description tab, update the detailed description and click OK.

Note: OpenText Dimensions CM 14.6 and earlier uses the system's default text application for editing descriptions. To revert to this behavior, modify the dm.cfg server configuration file and set the DM_DESCRIPTION_EDITOR symbol to <system>. For details, see Assign editors and browsers.

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## Edit a request action description

You can edit the action description of a request.

PRIVILEGES: Add/edit detailed description.

Note: To ensure that files are encoded and edited without character loss, the description must consist of characters matching the locale of the client operating system.

To edit a request action description:

1. In the desktop client, select a request in a request list.

2. On the menu, selectRequest > Edit > Action Description.

3. In the Add Action Description dialog box, update the action description and click OK.

Note: OpenText Dimensions CM 14.6 and earlier uses the system's default text application for editing descriptions. To revert to this behavior, modify the dm.cfg server configuration file and set the DM_DESCRIPTION_EDITOR symbol to <system>. For details, see Assign editors and browsers.

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## Edit a request attachment list

For a request that is owned by your site, your can edit the list of files attached to the request.

PRIVILEGES: Update Request Attachments.

To edit a request attachment list:

1. In the desktop client, select a request in a request list.

2. Select Request > Edit > Edit Attachments.

3. To change the description of an attachment, double-click its Description field and enter the new description.

4. To remove an attachment, select its row and click Remove.

5. To add a new attachment, click Add, or double-click the first empty cell in the Filename column. Enter a file name, or browse to find the file.

   Tip: You can drag and drop files from Windows Explorer.

   Optionally, double-click in the Description field, and enter a description for the attachment. By default, OpenText Dimensions CM adds the following description:

   Attachment created <date> by <user ID>

6. Click OK.

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## Edit request attributes

Your can set or change the attributes of requests.

In addition, the attribute update rules defined in the Administration Console determine which attributes you can edit.

PRIVILEGES: Update Request.

Note: When you edit an attribute that is sensitive, which requires an electronic signature, you are required to enter your OpenText Dimensions CM password.

To edit request attributes:

1. In the desktop client, select a request in a request list.

2. Select Request > Edit > Attributes.

3. On the Attributes tab, set the request's user-defined attributes. Attributes in bold are required to action the request. Attributes in italics cannot be modified.

4. Click OK.

Note: When editing multi-valued attributes for multiple requests, the behavior depends on the setting of the variable DM_DISABLE_MULTIPLE_EDIT_ATTRS. For details, see System administration.

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See also:

- Attach files to requests

https://admhelp.microfocus.com Dimensions CM 8942
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