Download Help Center

The Dimensions CM Help Center provides you with comprehensive user assistance.

We recommend that you use the version of the Help Center in the cloud for the most recent updates available. If your organization has restrictions that prevent you from using the online Help Center, switch to the local mode, and save the Help Center files locally on your Dimensions CM machine.

Note: You need Dimensions CM administration rights for this task.

Access local help

Download the Dimensions CM help package and set it up to be used locally.

To access the Help Center locally:

  1. Stop the Dimensions CM listener and Tomcat services on your Dimensions CM server.

  2. Download the help package: DimCM-147-Help.zip

  3. Extract the 14.7 help package to the webapps\ROOT directory on the Dimensions CM server, for example:

    Windows C:\Program Files\OpenText\common\tomcat\9.0\webapps\ROOT\14.7
    UNIX/Linux /opt/opentext/dimensions/14.7/common/tomcat/9.0/webapps/ROOT/14.7

  4. (Optional) If you do not have users with previous versions of the Dimensions CM clients, you can remove earlier versions of the local Help Center in webapps\ROOT.

  5. Open the dm.cfg server configuration file. The default locations are:

    Windows <install_dir>\Dimensions <version>\CM\dm.cfg
    UNIX/Linux <install_dir>/dimensions/cm/dm.cfg

  6. In the dm.cfg file, set the DM_LOCAL_HELP variable to the URL of the Dimensions CM website. Typically, this matches the DM_WEB_URL variable in the same file. Example:

    DM_LOCAL_HELP https://<mywebserver>:8443/

  7. Start the Dimensions CM listener and Tomcat services on the Dimensions CM server.

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Switch back to help in the cloud

You can go back to using the online help anytime.

To switch back to the Help Center in the cloud:

  1. In the dm.cfg server configuration file, delete the value for the variable DM_LOCAL_HELP.
  2. Restart the Dimensions CM listener and Tomcat services on the Dimensions CM server.

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