Add OpenText Software Delivery Management provider

You can add and modify OpenText Software Delivery Management instances to provide work items for OpenText Dimensions CM.

Add OpenText Software Delivery Management request provider

You can add one or more instances of OpenText Software Delivery Management as request providers for projects/streams.

OpenText Software Delivery Management 16.0.100 and later: To integrate with OpenText Dimensions CM, OpenText Software Delivery Management users and API access accounts require the following permission: Integrations > Get API response with user data.

To add an OpenText Software Delivery Management instance:

  1. In the Administration Console, go to Database Management > Request providers.
  2. In the Request Providers toolbar, click New . The New Request Provider dialog box opens.

  3. Enter the following details:

    Type From the Type list, select OpenText Software Delivery Management.
    ID Enter a unique ID for the provider instance.
    Name Enter a user-friendly name for the OpenText Software Delivery Management provider instance.

  4. Click Next.

  5. Specify connection details for the OpenText Software Delivery Management instance:

    Server URL

    Enter the OpenText Software Delivery Management server URL in one of these formats:

    https://<host>:<port>

    https://<host>:<port>/ui/?p=<spaceID>/<workspaceID>

    If you provide an OpenText Software Delivery Management URL with space and workspace IDs, additional attributes are filled automatically.
    Space Specify an OpenText Software Delivery Management space ID, for example, 1001.
    Workspace Specify an OpenText Software Delivery Management workspace ID, for example, 1002.

    Client ID
    and
    Client secret

    To access OpenText Software Delivery Management using a single API account, enter the Client ID and Client Secret keys generated in OpenText Software Delivery Management.

    For details about creating API access keys, see the OpenText Software Delivery Management help.

    To access OpenText Software Delivery Management using your login and password, leave the fields empty. In this case, you need the same login and password for both OpenText Software Delivery Management and OpenText Dimensions CM.
  6. Click Next.

  7. Define the streams and projects to use work items from the OpenText Software Delivery Management instance. Move these projects/streams from the Available streams and projects list to Mapped to provider streams and projects.

    SHIFT+click to select a range of projects/streams. CTRL+click to select multiple non-consecutive projects/streams.

    To use work items from this OpenText Software Delivery Management instance in all projects/streams, select <All streams and projects>.

  8. Click Finish.

After you connect an OpenText Software Delivery Management request provider, it is displayed in the OpenText Software Delivery Management node in the side navigation pane. To view the provider's details and mappings, expand the node and click the provider instance.

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Change projects/streams for OpenText Software Delivery Management provider

You can change the projects/streams assigned to an existing OpenText Software Delivery Management instance.

To remap projects/streams to an OpenText Software Delivery Management provider:

  1. In the Administration Console, go to Database Management > Request providers.

  2. In the Request Providers navigation pane, expand the OpenText Software Delivery Management node and select an OpenText Software Delivery Management instance.

  3. In the Mapping section of the content pane, click Change mapped streams/projects .

  4. In the dialog box that opens, change the mappings as needed.

    To assign projects/streams, move them from the Available streams and projects list to Mapped to provider streams and projects.

    To remove the assigned projects/streams, move them from the Mapped to provider streams and projects list back to Available streams and projects.

    SHIFT+click to select a range of projects/streams. CTRL+click to select multiple non-consecutive projects/streams.

  5. Click OK.

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Modify OpenText Software Delivery Management instance

When you edit an OpenText Software Delivery Management instance, you can change its ID, name, connection details, and project/stream mappings.

To edit an OpenText Software Delivery Management request provider:

  1. In the Administration Console, go to Database Management > Request providers.

  2. In the Request Providers navigation pane, expand the OpenText Software Delivery Management node and select an OpenText Software Delivery Management instance.

  3. On the toolbar, click Edit .
  4. In the Edit Request Provider dialog box, make the changes and click Finish.

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Remove OpenText Software Delivery Management instances

You can remove OpenText Software Delivery Management request providers if you no longer use them to supply requests.

Caution: After you remove an OpenText Software Delivery Management provider, OpenText Dimensions CM clients keep only the IDs of its used requests, removing other request details, such as title and owner.

To remove one or more OpenText Software Delivery Management instances:

  1. In the Administration Console, go to Database Management > Request providers.

  2. In the Request Providers navigation pane, select the OpenText Software Delivery Management node.

  3. In the Requests Providers section of the content pane, select one or more OpenText Software Delivery Management request providers to remove.

  4. Click Delete request provider and confirm.

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See also: