Edit OpenText Dimensions CM requests in Eclipse

You can edit the attributes and action description of a OpenText Dimensions CM request in the Eclipse IDE.

Note: To edit external requests, use the relevant request provider, for example, OpenText OpenText Software Delivery Management or Atlassian Jira.

Edit request attributes

You can edit the attributes for a OpenText Dimensions CM request in your inbox or favorites.

If you attempt to edit the attributes of multiple requests at the same time, each request opens in an individual request editor.

To edit a request's attributes:

Right-click a request, and select Edit Attributes.
From the Role Section list, select a role whose attributes you want to change.
On the Attributes table, enter or select values. Attributes in bold are required, and attributes in italics cannot be modified.
Press CTRL+S to save the changes.

If you close the request editor or exit Eclipse without saving, Eclipse prompts you to save the changes. Select the requests you want to save.

If you are changing the value of a sensitive attribute, you need to enter the password for your current user. If you fail to authenticate three times, the connection to the OpenText Dimensions CM server closes, and you must log in again.

Edit an action description for a request

You can edit a description for a OpenText Dimensions CM request located in your inbox or favorites.

Note: You can edit the request's detailed description only if this functionality is enabled by the process model. On the Details tab, the Description field contains the detailed description.

To edit an action description:

Double-click a OpenText Dimensions CM request.
In the request editor, select the Comments tab.
Edit the description as required.
Press CTRL+S to save the changes.

If you close the request editor or exit Eclipse without saving, Eclipse prompts you to save the changes. Select the requests you want to save.

The action description is displayed in OpenText Dimensions CM based on your defined template for the action description. You can enter only text in Eclipse, and you can view html formatting when it is displayed in OpenText Dimensions CM.

For details about changing the action description template in the Administration Console, see Set up the process model.