Upgrade 2009 R2 clients on Windows 62-bit

When you upgrade Dimensions CM 2009 R2 32-bit clients on Windows 64-bit platforms, a native 64-bit shell explorer is installed. To upgrade, do the following:

  1. Manually uninstall the Dimensions CM 2009 R2 32-bit client. See Uninstall OpenText Dimensions CM.

  2. Install the native 32-bit Dimensions CM clients on the 64-bit platform, which also installs the 64-bit shell explorer. See Install a Windows client‌.