Windows installation

Read the following content before you install OpenText Dimensions CM.

System requirements

For details about platforms, upgrades, databases, and third-party integrations supported by OpenText™ Dimensions CM, see the Support Matrix.

For details about hardware scaling and optimization, see Architecture and optimization.

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Licensing with APLS‌

Dimensions CM uses the OpenText AutoPass License Server (APLS) to organize and manage licenses.

Note: Dimensions CM no longer supports licensing with SLM.

You can install Dimensions CM with a 30-day evaluation option or a full license:

  • If you install with a 30-day evaluation option, you can use the software immediately, and no configuration is required. After the evaluation period expires, you need to upgrade to a full license.

    The evaluation license does not support Dimensions Replicator.

  • If you install with a full license, you need to install AutoPass and configure Dimensions CM to use it.

    To install APLS, run an installer on a designated machine, or set up APLS as a Docker image.

    By default, APLS is set up to accept connections using HTTPS only. After you install APLS, configure Dimensions CM to use AutoPass. For details, see Licensing.

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General information

  • If you are installing server and client binaries on the same Windows machine, you must install the server first. The client installer detects that you have the server installed on your machine.

  • On a 64-bit Windows server, the 32-bit client installer sets the target folder by default to:

    C:\Program Files (x86)\OpenText\Dimensions <version>\CM
    
  • Check that all Windows programs are shut down before beginning the installation including background programs such as virus checkers. If you do not shut down these programs, the installation may fail.

  • If you are installing clients on a Windows machine with high default security settings, you may receive warnings similar to this:

    Some files can harm your computer...
    
    Program needs your permission to continue.
    

    Click Open or Continue to proceed with the installation.

  • Depending on your browser and its settings the following messages may be displayed:

    File Download - Security Warning message Do you want to run or
    save this file?
    

    Click Run to continue.

    Internet Explorer - Security Warning message The publisher could
    not be verified...
    

    Click Run to continue.

Log pre-installation information

Log the following information before installation:

Server Type Log Information
Server

Log the following server information:

  • Database password assigned to SYSTEM.

  • Database password assigned to PCMS_SYS.

  • OS username of the Dimensions system administrator (typically dmsys).

  • Name of the process model to be installed (server plus schema installations only).

SSO server and smart card

For an existing SSO server log the following information:

  • Host name

  • SSO port

  • If a secure (https) connection is required

For a new SSO server log the following information:

  • Host name

  • SSO port

  • Bind user DN

  • LDAP password for the bind user DN

  • LDAP parameters to be used:

    • Hostname (by default same as for smart card reader)

    • Port (by default same as for smart card reader)

    • Base DN

    • Search filter

    • Bind user DN (by default same as for smart card reader)

    • LDAP password for the bind user DN (by default same as for smart card reader)

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Useful information

Component Information
Default installation locations
  • Dimensions CM

    C:\Program Files\OpenText\Dimensions <version>\cm
  • Tomcat

    C:\Program Files\OpenText\common\tomcat\<tomcat-version>
  • OpenText PulseUno

    C:\ProgramData\OpenText\Dimensions CM\Pulse
  • CM Bridge

    C:\ProgramData\OpenText\Dimensions CM\Bridge
  • Install logs

    C:\Program Files\OpenText\Dimensions<version>\CM\InstallTemp
    C:\Users\<user who installed CM>\AppData\Local\Temp
Clients
  • Dimensions 14.x works with 12.2.2.x clients. We recommend to upgrade the clients to match the Dimensions CM server version as soon as possible.

  • The clients are 32-bit applications, and the files are saved in C:\Program Files (x86).

  • The Windows Explorer plugin is installed as a 64-bit or 32-bit application depending on your operating system.

  • If you are installing the clients on the same machine as the server, do not use the same directories, as unexpected results may occur.

Agents
  • Dimensions 14.x works with 12.2.2.x agents. We recommend to upgrade the agents to match the Dimensions CM server version as soon as possible.

  • An agent is a subset of a server and is not required if a server is installed. If you install an agent on the same machine as a server, unexpected results may occur.

  • The agent is a 32-bit application and the files are saved in C:\Program Files (x86).

OpenText PulseUno

PulseUno is a Tomcat web application that is automatically installed under the Tomcat directories. You can optionally install the PulseUno modules, the Git and Vault servers.

To access PulseUno, use the following URL:

http(s)://<CM_Server>:8080/pulse

CM Bridge

CM Bridge is a Tomcat web application that is automatically installed under the Tomcat directories. To access CM Bridge, use the following URL:

http(s)://<CM_Server>:8080/cmbridge/QLARIUS

See the CM Bridge Guide for details.

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