SYSTEM REQUIREMENTS - ARCHIVED

This page archives our previously recommended and supported environments including the minimum patch level required for support for the following:

·        Micro Focus ALM and Micro Focus Quality Center Enterprise 12.5x

·        Micro Focus ALM and Micro Focus Quality Center Enterprise 12.2x

·        Micro Focus ALM and Micro Focus Quality Center Enterprise 12.0x

·        Micro Focus ALM Essentials and Micro Focus Quality Center Enterprise version 11.5x

·        Micro Focus ALM and Micro Focus Quality Center Enterprise version 11.00

·        Micro Focus Quality Center Premier and Micro Focus Quality Center Enterprise version 10.00

 

For the most up-to-date system requirements for ALM/Quality Center, see ALM System Requirements.

 

 

Micro Focus ALM and Micro Focus Quality Center Enterprise 12.5x

 

SYSTEM REQUIREMENTS

This section provides our recommended and supported environments for Micro Focus ALM and Micro Focus Quality Center Enterprise 12.5x. The environments list the minimum patch level required for support.

Server-Side System Requirements

The following are the server-side system requirements and configurations for installing Micro Focus ALM 12.5x and Micro Focus Quality Center Enterprise 12.5x on Windows and Linux:

 

Please note that these requirements do not apply if you are utilizing Managed Software Solutions for Micro Focus ALM or Micro Focus Quality Center Enterprise. In that case the Managed Software Solutions team provides a hosted version of Micro Focus ALM or Micro Focus Quality Center Enterprise so the only requirements are the Client-Side System Requirements listed below.

 

Hardware Minimum Requirements

CPU

Quad Core AMD64 processor or equivalent x86-compatible processor

Memory (RAM)

8 GB minimum

Free disk space

8 GB minimum

 

NOTES:

§  For hardware and tuning recommendations according to the deployment type and capacity, please refer to ALM Advisor

 

Recommended Environments

The following table includes recommended configurations for each operating system:

 

Operating Systems

Databases

Web Servers

Microsoft Windows Server 2012 R2

Microsoft SQL Server 2014

Microsoft IIS 8.5

Red Hat Enterprise Linux 6.x 64 Bit

Oracle 12c

Apache 2.2

 

NOTES:

§  If you’re working with an Oracle database, it is recommended to set database character set to Unicode character set in order to store non-English or multiple language groups.

 

Supported Environments

The following tables include supported versions of Operating Systems, Database Servers, and Web Servers:

 

Operating Systems

Minimum Patch Required

Notes

Microsoft Windows Server 2008 R2

 

 

Microsoft Windows Server 2012

 

 

Microsoft Windows Server 2012 R2

 

 

Microsoft Windows Server 2016

ALM 12.55

 

Red Hat Enterprise Linux 6.x 64 Bit

 

Supported localized languages: Simplified Chinese/German/French/Italian
RHEL 6.9 requires ALM 12.55 Patch 2 or later
No localized language support for RHEL 6.9

Red Hat Enterprise Linux 7.x 64 Bit

 

Supported localized languages: Simplified Chinese/German/French
Italian support requires 12.53

Oracle Linux 6.x 64 Bit

Supported localized languages: Simplified Chinese/German/French
Italian support requires 12.53

Oracle Linux 7.x 64 Bit

 

Supported localized languages: Simplified Chinese/German/French
Italian support requires 12.53

SUSE Linux Enterprise Server 11.0 SP3 64 bit

 

SUSE Linux Enterprise Server 11.0 SP4 64 bit

ALM 12.53

Supported localized languages: Simplified Chinese/German/French/Italian

SUSE Linux Enterprise Server 12.0 64 bit

ALM 12.53

Supported localized languages: Simplified Chinese/German/French/Italian

CentOS 7.x 64 Bit

ALM 12.55 Patch 04

 

NOTES:

§  Operating systems’ service packs and updates are supported, provided they are compatible with the vendor’s general availability release

§  Oracle Linux versions are supported, provided they are compatible with the supported versions of Red Hat Linux

§  CentOS versions are supported, provided they are compatible with the supported CentOS 7.5 64 Bit

 

Databases

Minimum Patch Required

Notes

Oracle 12c

 

Oracle 12.2.x requires ALM 12.55 Patch 2 or later

If database character set is not set to Unicode character set, some non-English characters may be corrupted after upgrading to Oracle 12.2.0.1. This issue has been identified as an Oracle defect. The fix is addressed in Oracle patch 26380097. For additional help, contact Oracle Support.

Oracle 18c

ALM 12.55 Patch 05

 

Oracle 19c

ALM 12.55 Patch 08

 

Microsoft SQL Server 2012

 

 

Microsoft SQL Server 2014

 

 

Microsoft SQL Server 2016

ALM 12.55

 

 

NOTE:

§  All database servers, unless otherwise stated, have been validated on 64 bit configurations

§  Micro Focus ALM is certified to work with Enterprise and Standard editions of Microsoft and Oracle databases

§  Database servers’ service packs and updates are supported, provided they are compatible with the vendor’s general availability release

§  Micro Focus ALM/QC is certified to work with Transparent Data Encryption (TDE) for Microsoft and Oracle databases.  Implementation of TDE does have an impact on system performance. For details contact the database vendor that provides the encryption

 

Application Server

The Application server functionality is now built in to the ALM/QC platform and there is no need to install a third party application server (WebLogic, WebSphere, and JBoss) from version 11.50 and later. The Micro Focus ALM application server uses JDK8 (1.8) and supports 64 bit JVM.

 

Web Servers

Minimum Patch Required

Notes

Apache 2.2

 

 

Microsoft IIS 7.5

 

 

Microsoft IIS 8.0

 

 

Microsoft IIS 8.5

 

 

Microsoft IIS 10

ALM 12.55

 

 

NOTE:

§  By default, application servers include HTTP servers. If you need additional functionality a web server can be added

§  Micro Focus will certify the major and minor releases of Apache (e.g. Apache 2.2) while all minor-minor releases of Apache (e.g. version 2.2.x) will not undergo specific certifications as it is expected that minor-minor software releases from Apache will maintain full compatibility

 

Virtual Environments

Minimum Patch Required

Notes

VMWare ESX/ESXi Server 5.0 and higher

 

 

 

NOTE:

§  Micro Focus ALM/QC is certified to work with VMWare ESX/ESXi. Due to the rapidly evolving architectures provided by virtualization vendors ( e.g. Hyper V or Citrix) as long as the above stated vendor guarantees full compatibility of the virtualized environment to the Micro Focus ALM/QC approved system requirements for physical hardware, Micro Focus ALM/QC will support the virtualized environments and function as designed

 

Cloud Computing - Amazon AWS                                                                                                

Micro Focus ALM/QC version 12.5x is certified to be installed and run under Amazon Web Services (AWS), using a BYOL model, as long as all components of cloud computing environment follow the system requirements specified on this document.

In addition, Micro Focus ALM/QC version 12.5x is certified to work with Amazon Web Services (AWS) using the following services:

·         Amazon Relational Database Service (Amazon RDS) – when used with Oracle Database as long as the database follows the Database System Requirements specified in this document. (Microsoft SQL Server Database is not supported)

·         Amazon Elastic File System (EFS)                                    

·         Amazon Simple Email Service (Amazon SES)

·         Amazon Classic Load Balancer

 

NOTE: Using AWS may have an impact on system’s performance and availability. For details please consult with AWS.

 

Recommended AWS environment

Computing 

Amazon EC2 running Red Hat Enterprise Linux 7.x 64 Bit

File System 

Amazon Elastic File System (EFS)

Database 

Amazon RDS for Oracle 12c

Emailing 

Amazon Simple Email Service (SES)

Networking 

Amazon Classic Load Balancer

 

 

Cloud Computing - Microsoft Azure

Micro Focus ALM/QC version 12.55 Patch03 is certified to be installed and run under Azure.

Recommended Azure environment

Computing 

Azure Virtual Machines running Microsoft Windows Server 2016 or Azure Virtual Machines running SUSE Linux Enterprise Server 12.0 SP3 64 bit

File System 

Azure Files

Database 

Azure SQL Database - Deployment Model: Managed Instance

Emailing 

SendGrid Email Delivery for Microsoft Azure

Networking 

Azure Load Balancer

 

NOTES:

§  There are several deployment models available for Azure SQL Database, ALM supports Managed Instance deployment model. For details, please refer to:
https://docs.microsoft.com/en-us/azure/sql-database
https://docs.microsoft.com/en-us/azure/sql-database/sql-database-managed-instance-index

§  The KM03280653 is a sample which shows how to install ALM on Microsoft Azure.

§  The KM03276819 is a sample which shows how to migrate OnPrem ALM databases to Azure SQL Database Managed Instance.

For details please consult with Azure.

 

 

Full Disk Encryption

Full disk encryption (FDE) is supported for all system components, including database, server, repository server, and client machines.  Implementation of FDE, does have an impact on system performance. For details, contact the vendor that provides the encryption.

 

Client-Side System Requirements

The following are the client-side system requirements and configurations for installing an Micro Focus ALM/Micro Focus Quality Center Enterprise client:

 

Hardware Minimum Requirements

CPU

Core duo 1.6 Ghz (or higher) or equivalent compatible processor

Memory (RAM)

2 GB minimum

Free disk space

2 GB minimum

 

Recommended Client Environments

The following table lists the recommended configuration:

 

Operating Systems

Browsers

Office Suites

Microsoft Windows 8.1 64 Bit

Microsoft Internet Explorer 11

Microsoft Office 2013 32 Bit

 

Desktop Client Supported Environments

The following tables include prerequisites and supported versions of Operating Systems, Browsers, and Office Suites for the desktop client:

 

Prerequisites

Minimum Patch Required

Notes

Microsoft .NET Framework 4.0

 

Microsoft .NET Framework 4.x versions are supported provided they are backward compatible with the .NET 4.0 release

Microsoft Office 2010 / Microsoft Office 2013

 

 

 

Operating Systems

Minimum Patch Required

Notes

Microsoft Windows 7 SP1

 

 

Microsoft Windows 8.1

 

 

Microsoft Windows 10

All Windows 10 builds distributed and approved by Microsoft are supported, provided they are compatible with the Windows 10 general availability release.

 

Due to the "blue screen" error in some builds of Microsoft Windows 10, you may need to apply a required fix:

·        Windows 10 Build 1507 (32 Bit): See http://support.microsoft.com/kb/KB4048956

·        Windows 10 Build 1703 (32 Bit or 64 Bit): See http://support.microsoft.com/kb/KB4022716

Microsoft Windows Server 2008 R2

ALM 12.53

 

Microsoft Windows Server 2012

ALM 12.53

 

Microsoft Windows Server 2012 R2

ALM 12.53

 

Microsoft Windows Server 2016

ALM 12.55

 

 

NOTES:

§  If you are integrating Quality Center with other Micro Focus testing tools, you must modify the DCOM permissions on your client machine

§  DCOM is not required for running Functional test sets (server-side execution)

§  Functional test sets are available only in ALM Edition

§  Micro Focus ALM/QC Client on Windows 64 bit runs in WOW64 mode

 

Browsers

Minimum Patch Required

Notes

Microsoft Internet Explorer 10 32 Bit

 

Microsoft Internet Explorer 11 32 Bit

 

 

Microsoft Edge (version 77 and later)

 

Supported with IE mode enabled only. For the instructions and known limitations, please refer to KM03638120.

 

NOTE:

§  For customers who have restrictions on plugins in their browsers, such as ActiveX, Micro Focus ALM/QC can be loaded in the Micro Focus ALM Explorer Add-In. For more information on downloading and installing the Add-In, refer to the Micro Focus Application Lifecycle Management Installation Guide

 

Office Suites

Minimum Patch Required

Notes

Microsoft Office 2010 32 Bit

 

 

Microsoft Office 2010 64 Bit

 

Excel add-in only

Microsoft Office 2013 32 Bit

 

 

Microsoft Office 2013 64 Bit

 

Excel add-in only

Microsoft Office 2016 32 Bit

ALM 12.50 Patch 01

 

Microsoft Office 2016 64 Bit

ALM 12.50 Patch 01

Excel add-in only

Microsoft Office 365

ALM 12.53

Desktop clients only

 

NOTE:

§  Microsoft Office service packs and updates are supported, provided they are compatible with the vendor’s general availability release

 

 

Skype Business version for team collaboration

Minimum Patch Required

Notes

Lync 2013  

ALM 12.55

 

Skype for business 2015

ALM 12.55

 

Skype for business 2016

ALM 12.55

 

 

 

 

Virtual Environments

Minimum Patch Required

Notes

Citrix XenApp 6.0 or higher

 

 

Microsoft Terminal Services

 

 

Remote Desktop Services

 

 

Microsoft Application Virtualization (App-V)

Patch03

How to prepare App-V package for ALM Client: See KM03280240

 

NOTE:

§  Micro Focus ALM/QC is certified to work with Citrix XenApp, Microsoft Terminal Services and Remote Desktop Services. Due to the rapidly evolving architectures provided by Virtualization vendors as long as the above stated vendor guarantees full compatibility of the virtualized environment to the Micro Focus ALM/QC approved system requirements for physical hardware, then Micro Focus ALM/QC will function as designed

 

Other Configuration Settings

Minimum Patch Required

Notes

Screen Resolution

 

Min:                              1024x768

 

 

DPI Setting:                  100%

 

ALM 12.55 Patch 1 features improved support for tablet devices. Using manufacturer-recommended screen resolution, the recommended DPI setting is 125% and the maximum DPI setting is up to 150%. If you use higher DPI settings, the ALM client menu items and columns may not be fully displayed.   

 

Micro Focus ALM 12.50 and Micro Focus Quality Center 12.50 have been tested against FDCC regulations.

 

 

Micro Focus ALM and Micro Focus Quality Center Enterprise 12.2x

 

SYSTEM REQUIREMENTS

This section provides our recommended and supported environments for Micro Focus ALM and Micro Focus Quality Center Enterprise 12.2x. The environments list the minimum patch level required for support.

Server-Side System Requirements

The following are the server-side system requirements and configurations for installing Micro Focus ALM 12.20 and Micro Focus Quality Center Enterprise 12.20 on Windows and Linux:

 

Please note that these requirements do not apply if you are utilizing Managed Software Solutions for Micro Focus ALM or Micro Focus Quality Center Enterprise. In that case the Managed Software Solutions team provides a hosted version of Micro Focus ALM or Micro Focus Quality Center Enterprise so the only requirements are the Client-Side System Requirements listed below.

 

Hardware Minimum Requirements

CPU

Quad Core AMD64 processor or equivalent x86-compatible processor

Memory (RAM)

8 GB minimum

Free disk space

8 GB minimum

 

Recommended Environments

The following table includes recommended configurations for each operating system:

 

Operating Systems

Databases

Web Servers

Microsoft Windows Server 2008 R2 Enterprise SP1 64 Bit

Microsoft SQL Server 2008 R2 SP2

Microsoft IIS 7.5

Red Hat Enterprise Linux 6.4 64 Bit

Oracle 11.2.0.4

Apache 2.2

 

Supported Environments

The following tables include supported versions of Operating Systems, Database Servers, and Web Servers:

 

Operating Systems

Minimum Patch Required

Notes

Microsoft Windows Server 2008 R2 Enterprise SP1

 

 

Microsoft Windows Server 2012 Standard

 

 

Microsoft Windows Server 2012 R2 Standard

 

 

Red Hat Enterprise Linux 6.4 64 Bit

 

 

Red Hat Enterprise Linux 6.5 64 Bit

 

 

Red Hat Enterprise Linux 6.7 64 Bit

ALM 12.21 Patch 02

 

Red Hat Enterprise Linux 6.8 64 Bit

ALM 12.21 Patch 04

 

Red Hat Enterprise Linux 7.0 64 Bit

 

Supported localized languages: Simplified Chinese/German/French

Red Hat Enterprise Linux 7.2 64 Bit

ALM 12.21 Patch 03

 

Oracle Linux 6.4 64 Bit

 

Supported localized languages: Simplified Chinese/German/French

Oracle Linux 6.5 64 Bit

Supported localized languages: Simplified Chinese/German/French

Oracle Linux 6.7 64 Bit

ALM 12.21 Patch 02

 

Oracle Linux 6.8 64 Bit

ALM 12.21 Patch 04

 

Oracle Linux 7.0 64 Bit

 

Supported localized languages: Simplified Chinese/German/French

Oracle Linux 7.2 64 Bit

ALM 12.21 Patch 03

Supported localized languages: Simplified Chinese/German/French

SUSE Linux Enterprise Server 11.0 SP3 64 bit

 

 

SUSE Linux Enterprise Server 11.0 SP4 64 bit

ALM 12.21 Patch 05

Supported localized languages: French

SUSE Linux Enterprise Server 12.0 SP3 64 bit

ALM 12.21 Patch 06

Supported localized languages: German/French

 

NOTES:

§  Oracle Linux versions are supported, provided they are compatible with the supported versions of Red Hat Linux

 

Databases

Minimum Patch Required

Notes

Oracle 11.2.0.3

 

 

Oracle 11.2.0.4

 

 

Oracle 12.1.0.1

 

 

Oracle 12.1.0.2

ALM 12.21 Patch 02

 

Microsoft SQL Server 2008 R2 SP2

 

 

Microsoft SQL Server 2008 R2 SP3

ALM 12.21 Patch 01

 

Microsoft SQL Server 2012 SP1

 

 

Microsoft SQL Server 2012 SP2

ALM 12.20 Patch 01

 

Microsoft SQL Server 2012 SP3

ALM 12.21 Patch 04

 

Microsoft SQL Server 2014

ALM 12.21

 

Microsoft SQL Server 2014 SP1

ALM 12.21 Patch 05

 

 

NOTE:

§  All database servers, unless otherwise stated, have been validated on 64 bit configurations

§  Micro Focus ALM is certified to work with Enterprise and Standard editions of Microsoft and Oracle databases

§  Micro Focus ALM/QC is certified to work with Transparent Data Encryption (TDE) for Microsoft and Oracle databases.  Implementation of TDE does have an impact on system performance. For details contact the database vendor that provides the encryption

 

Application Server

The Application server functionality is now built in to the ALM/QC platform and there is no need to install a third party application server (WebLogic, WebSphere, and JBoss) from version 11.50 and later. The Micro Focus ALM application server uses JDK7 (1.7) and supports 64 bit JVM.

 

Web Servers

Minimum Patch Required

Notes

Apache 2.2

 

 

Microsoft IIS 7.5

 

 

Microsoft IIS 8.0

 

 

Microsoft IIS 8.5

 

 

Microsoft IIS 10

ALM 12.21 Patch 06

 

 

NOTE:

§  By default, application servers include HTTP servers. If you need additional functionality a web server can be added

§  Micro Focus will certify the major and minor releases of Apache (e.g. Apache 2.2) while all minor-minor releases of Apache (e.g. version 2.2.x) will not undergo specific certifications as it is expected that minor-minor software releases from Apache will maintain full compatibility

 

Virtual Environments

Minimum Patch Required

Notes

VMWare ESX/ESXi Server 5.0 and higher

 

 

 

NOTE:

§  Micro Focus ALM/QC is certified to work with VMWare ESX/ESXi. Due to the rapidly evolving architectures provided by virtualization vendors ( e.g. Hyper V or Citrix) as long as the above stated vendor guarantees full compatibility of the virtualized environment to the Micro Focus ALM/QC approved system requirements for physical hardware, Micro Focus ALM/QC will support the virtualized environments and function as designed

 

Full Disk Encryption

Full disk encryption (FDE) is supported for all system components, including database, server, repository server, and client machines.  Implementation of FDE, does have an impact on system performance. For details, contact the vendor that provides the encryption.

 

Client-Side System Requirements

The following are the client-side system requirements and configurations for installing an Micro Focus ALM/Micro Focus Quality Center Enterprise client:

 

Hardware Minimum Requirements

CPU

Core duo 1.6 Ghz (or higher) or equivalent compatible processor

Memory (RAM)

2 GB minimum

Free disk space

2 GB minimum

 

Recommended Client Environments

The following table lists the recommended configuration:

 

Operating Systems

Browsers

Office Suites

Microsoft Windows 7 SP1 32 Bit

Microsoft Internet Explorer 10

Microsoft Office 2010 SP2 32 Bit

 

Desktop Client Supported Environments

The following tables include prerequisites and supported versions of Operating Systems, Browsers, and Office Suites for the desktop client:

 

Prerequisites

Minimum Patch Required

Notes

Microsoft .NET Framework 4.0

 

Microsoft .NET Framework 4.x versions are supported provided they are backward compatible with the .NET 4.0 release

Microsoft Office 2010 / Microsoft Office 2013

 

 

 

Operating Systems

Minimum Patch Required

Notes

Microsoft Windows 7 SP1

 

 

Microsoft Windows 8

Microsoft Fix 449677: http://support.microsoft.com/kb/2870007

 

Microsoft Windows 8.1

 

 

Microsoft Windows 10

ALM 12.21 Patch 02

 

Due to the "blue screen" error in some builds of Microsoft Windows 10, you may need to apply a required fix:

·        Windows 10 Build 1507 (32 Bit): See http://support.microsoft.com/kb/KB4048956

·        Windows 10 Build 1703 (32 Bit or 64 Bit): See http://support.microsoft.com/kb/KB4022716

Microsoft Windows Server 2008 R2 SP1 64 Bit

 

 

Microsoft Windows Server 2012 R2 Standard 64 Bit

ALM 12.21

 

 

NOTES:

§  If you are integrating Quality Center with other Micro Focus testing tools, you must modify the DCOM permissions on your client machine

§  DCOM is not required for running Functional test sets (server-side execution)

§  Functional test sets are available only in ALM Edition

§  Micro Focus ALM/QC Client on Windows 64 bit runs in WOW64 mode

 

Browsers

Minimum Patch Required

Notes

Microsoft Internet Explorer 8 32 Bit

 

 

Microsoft Internet Explorer 9 32 Bit

 

 

Microsoft Internet Explorer 10 32 Bit

 

Microsoft Internet Explorer 11 32 Bit

 

 

 

NOTE:

§  For customers who have restrictions on plugins in their browsers, such as ActiveX, Micro Focus ALM/QC can be loaded in the Micro Focus ALM Explorer Add-In. For more information on downloading and installing the Add-In, refer to the Micro Focus Application Lifecycle Management Installation Guide

 

Office Suites

Minimum Patch Required

Notes

Microsoft Office 2010 SP2 32 Bit

 

 

Microsoft Office 2010 SP2 64 Bit

 

Excel add-in only

Microsoft Office 2013 SP1 32 Bit

 

 

Microsoft Office 2013 SP1 64 Bit

 

Excel add-in only

Microsoft Office 2016 SP1 32 Bit

ALM 12.21 Patch 02

 

Microsoft Office 2016 SP1 64 Bit

ALM 12.21 Patch 02

Excel add-in only

Microsoft Office 365

ALM 12.21 Patch 02

Desktop clients only

 

 

Virtual Environments

Minimum Patch Required

Notes

Citrix XenApp 6.0 or higher

 

 

Microsoft Terminal Services

 

 

Remote Desktop Services

 

 

 

NOTE:

§  Micro Focus ALM/QC is certified to work with Citrix XenApp, Microsoft Terminal Services and Remote Desktop Services. Due to the rapidly evolving architectures provided by Virtualization vendors as long as the above stated vendor guarantees full compatibility of the virtualized environment to the Micro Focus ALM/QC approved system requirements for physical hardware, then Micro Focus ALM/QC will function as designed

 

Other Configuration Settings

Minimum Patch Required

Notes

Screen Resolution

 

 

Min:                              1024x768

 

 

DPI Setting:                  100%

 

 

 

Web Client Supported Environments

The following tables include prerequisites and supported versions of Operating Systems, Browsers, and Office Suites:

 

Operating Systems

Minimum Patch Required

Notes

Microsoft Windows 7 SP1

 

 

Microsoft Windows 8

 

 

Microsoft Windows 8.1

 

 

Red Hat Enterprise Linux 6.4 64 Bit

 

 

Red Hat Enterprise Linux 6.5 64 Bit

 

 

Red Hat Enterprise Linux 7.0 64 Bit

 

 

Oracle Linux 6.4 64 Bit

 

 

Oracle Linux 6.5 64 Bit

 

 

Oracle Linux 7.0 64 Bit

 

 

Ubuntu 12.04 LTS

 

 

Apple Mac OS X

 

On Macbook Pro only

 

Browsers

Minimum Patch Required

Notes

Microsoft Internet Explorer 10

 

On Microsoft Windows only

Microsoft Internet Explorer 11

 

On Microsoft Windows only

Google Chrome 38

 

On Microsoft Windows and Apple Mac OS only

Mozilla Firefox 33

 

On Microsoft Windows, Linux OS only

Apple Safari 6.1

 

On Mac OS only

 

Virtual Environments

Minimum Patch Required

Notes

Citrix XenApp 6.0 or higher

 

 

Microsoft Terminal Services

 

 

Remote Desktop Services

 

 

 

NOTE:

§  Micro Focus ALM/QC is certified to work with Citrix XenApp, Microsoft Terminal Services and Remote Desktop Services. Due to the rapidly evolving architectures provided by Virtualization vendors as long as the above stated vendor guarantees full compatibility of the virtualized environment to the Micro Focus ALM/QC approved system requirements for physical hardware, then Micro Focus ALM/QC will function as designed

 

Other Configuration Settings

Minimum Patch Required

Notes

Screen Resolution

 

 

Min:                              1024x768

 

 

Max:                             1920x1200

 

2880x1800 Mac OS only

DPI Setting:                  100%,125%

 

 

 

Micro Focus ALM 12.20 and Micro Focus Quality Center 12.20 have been tested against FDCC regulations.

 

 

Micro Focus ALM and Micro Focus Quality Center Enterprise 12.0x

 

SYSTEM REQUIREMENTS

This section provides our recommended and supported environments for Micro Focus ALM and Micro Focus Quality Center Enterprise 12.0x. The environments list the minimum patch level required for support.

Server-Side System Requirements

The following are the server-side system requirements and configurations for installing Micro Focus ALM 12.00 and Micro Focus Quality Center Enterprise 12.00 on Windows and Linux:

 

Please note that these requirements do not apply if you are utilizing Managed Software Solutions for Micro Focus ALM or Micro Focus Quality Center Enterprise. In that case the Managed Software Solutions team provides a hosted version of Micro Focus ALM or Micro Focus Quality Center Enterprise so the only requirements are the Client-Side System Requirements listed below.

 

Hardware Minimum Requirements

CPU

Quad Core AMD64 processor or equivalent x86-compatible processor

Memory (RAM)

8 GB minimum

Free disk space

8 GB minimum

 

Recommended Environments

The following table includes recommended configurations for each operating system:

 

Operating Systems

Databases

Web Servers

Microsoft Windows Server 2008 R2 Enterprise SP1 64 Bit

Microsoft SQL Server 2008 R2 SP2

Microsoft IIS 7.5

Red Hat Enterprise Linux 6.4 64 Bit

Oracle 11.2.0.3

Apache 2.2

 

Supported Environments

The following tables include supported versions of Operating Systems, Database Servers, and Web Servers:

 

Operating Systems

Minimum Patch Required

Notes

Microsoft Windows Server 2008 R2 Enterprise SP1

 

 

Microsoft Windows Server 2012 Standard

 

 

Microsoft Windows Server 2012 R2 Standard

ALM 12.01

 

Red Hat Enterprise Linux 6.3 64 Bit

 

 

Red Hat Enterprise Linux 6.4 64 Bit

 

 

Red Hat Enterprise Linux 6.5 64 Bit

ALM 12.01

 

Red Hat Enterprise Linux 6.7 64 Bit

ALM 12.01 Patch 03

 

Red Hat Enterprise Linux 7.2 64 Bit

ALM 12.01 Patch 04

 

Oracle Linux 6.3 64 Bit

 

 

Oracle Linux 6.4 64 Bit

 

Oracle Linux 6.5 64 Bit

ALM 12.01

 

Oracle Linux 6.7 64 Bit

ALM 12.01 Patch 03

 

Oracle Linux 7.2 64 Bit

ALM 12.01 Patch 04

 

SUSE Linux 11.0 64 Bit

 

 

SUSE Linux 11.0 Service Pack 3 64 bit

ALM 12.01

 

SUSE Linux 11.0 Service Pack 4 64 bit

ALM 12.01 Patch 05

 

 

NOTES:

§  Localized editions of ALM are supported only on Windows operating systems

§  Oracle Linux versions are supported, provided they are compatible with the supported versions of Red Hat Linux

 

Databases

Minimum Patch Required

Notes

Oracle 10.2.0.5

 

 

Oracle 11.2.0.3

 

 

Oracle 11.2.0.4

ALM 12.01

 

Microsoft SQL Server 2008 R2 SP2

 

 

Microsoft SQL Server 2008 R2 SP3

ALM 12.01 Patch 02

 

Microsoft SQL Server 2012 SP1

 

 

Microsoft SQL Server 2012 SP2

ALM 12.01 Patch 01

 

Microsoft SQL Server 2012 SP3

ALM 12.01 Patch 04

 

 

NOTE:

§  All database servers, unless otherwise stated, have been validated on 64 bit configurations

§  Micro Focus ALM is certified to work with Enterprise and Standard editions of Microsoft and Oracle databases

§  Micro Focus ALM is certified to work with Transparent Data Encryption (TDE) for Microsoft and Oracle databases. Implementation of TDE does have an impact on system performance. For details contact the database vendor that provides the encryption

 

Application Server

The Application server functionality is now built in to the ALM/QC platform and there is no need to install a third party application server (WebLogic, WebSphere, and JBoss) from version 11.50 and later. The Micro Focus ALM application server uses JDK7 (1.7) and supports 64 bit JVM.

 

Web Servers

Minimum Patch Required

Notes

Apache 2.2

 

 

Microsoft IIS 7.5

 

 

Microsoft IIS 8.0

 

 

Microsoft IIS 8.5

ALM 12.01

 

 

NOTE:

§  By default, application servers include HTTP servers. If you need additional functionality a web server can be added

§  Micro Focus will certify the major and minor releases of Apache (e.g. Apache 2.2) while all minor-minor releases of Apache (e.g. version 2.2.x) will not undergo specific certifications as it is expected that minor-minor software releases from Apache will maintain full compatibility

 

Virtual Environments

Minimum Patch Required

Notes

VMWare ESX/ESXi Server 5.0 and higher

 

 

 

NOTE:

§  Micro Focus ALM/QC is certified to work with VMWare ESX/ESXi. Due to the rapidly evolving architectures provided by virtualization vendors ( e.g. Hyper V or Citrix) as long as the above stated vendor guarantees full compatibility of the virtualized environment to the Micro Focus ALM/QC approved system requirements for physical hardware, Micro Focus ALM/QC will support the virtualized environments and function as designed

 

Full Disk Encryption

Full disk encryption (FDE) is supported for all system components, including database, server, repository server, and client machines.  Implementation of FDE, does have an impact on system performance for details reach out to the vendor providing encryption

 

Client-Side System Requirements

The following are the client-side system requirements and configurations for installing an Micro Focus ALM and Micro Focus Quality Center Enterprise clients for version 12.00:

 

Hardware Minimum Requirements

CPU

Core duo 1.6 Ghz (or higher) or equivalent compatible processor

Memory (RAM)

2 GB minimum

Free disk space

2 GB minimum

 

Recommended Client Environments

The following table lists the recommended configuration:

 

Operating Systems

Browsers

Office Suites

Microsoft Windows 7 SP1 32 Bit

Microsoft Internet Explorer 10

Microsoft Office 2010 SP2 32 Bit

 

Desktop Client Supported Environments

The following tables include prerequisites and supported versions of Operating Systems, Browsers, and Office Suites for the desktop client:

 

Prerequisites

Minimum Patch Required

Notes

Microsoft .NET Framework 4.0

 

Microsoft .NET Framework 4.x versions are supported provided they are backward compatible with the .NET 4.0 release

Microsoft Office 2010 / Microsoft Office 2013

 

 

 

Operating Systems

Minimum Patch Required

Notes

Microsoft Windows 7 SP1

 

 

Microsoft Windows 8

Microsoft Fix 449677: http://support.microsoft.com/kb/2870007

 

Microsoft Windows 8.1

ALM 12.01

 

Microsoft Windows 10

ALM 12.01 Patch 03

 

Due to the "blue screen" error in some builds of Microsoft Windows 10, you may need to apply a required fix:

·        Windows 10 Build 1507 (32 Bit): See http://support.microsoft.com/kb/KB4048956

·        Windows 10 Build 1703 (32 Bit or 64 Bit): See http://support.microsoft.com/kb/KB4022716

Microsoft Windows Server 2008 R2 SP1 64 Bit

 

 

 

NOTES:

§  If you are integrating Quality Center with other Micro Focus testing tools, you must modify the DCOM permissions on your client machine

§  DCOM is not required for running Functional test sets (server-side execution)

§  Functional test sets are available only in ALM Edition

§  Micro Focus ALM/QC Client on Windows 64 bit runs in WOW64 mode

§  You can work with the Micro Focus ALM/QC desktop client using a remote desktop

 

Browsers

Minimum Patch Required

Notes

Microsoft Internet Explorer 8 32 Bit

 

 

Microsoft Internet Explorer 9 32 Bit

 

 

Microsoft Internet Explorer 10 32 Bit

 

Microsoft Internet Explorer 11 32 Bit

ALM 12.01

 

 

NOTE:

§  For customers who have restrictions on plugins in their browsers, such as ActiveX, Micro Focus ALM/QC can be loaded in the Micro Focus ALM Explorer Add-In. For more information on downloading and installing the Add-In, refer to the Micro Focus Application Lifecycle Management Installation Guide

 

Office Suites

Minimum Patch Required

Notes

Microsoft Office 2010 SP1 32 Bit

Install one of the following patches:

 

MS12-027:

http://technet.microsoft.com/en-us/security/bulletin/ms12-027

 

MS12-060:

http://technet.microsoft.com/en-us/security/bulletin/ms12-060

 

Microsoft Office 2010 SP2 32 Bit

 

 

Microsoft Office 2013 32 Bit

 

 

Microsoft Office 2016 32 Bit

ALM 12.01 Patch 03

 

Microsoft Office 365

ALM 12.01 Patch 04

Desktop clients only

 

NOTE:

§  Only 32 bit versions of Microsoft Office are supported

 

Virtual Environments

Minimum Patch Required

Notes

Citrix XenApp 6.0 or higher

 

 

Microsoft Terminal Services

 

 

Remote Desktop Services

 

 

 

NOTE:

§  Micro Focus ALM/QC is certified to work with Citrix XenApp, Microsoft Terminal Services and Remote Desktop Services. Due to the rapidly evolving architectures provided by Virtualization vendors as long as the above stated vendor guarantees full compatibility of the virtualized environment to the Micro Focus ALM/QC approved system requirements for physical hardware, then Micro Focus ALM/QC will function as designed

 

Other Configuration Settings

Minimum Patch Required

Notes

Screen Resolution

 

 

Min:                              1024x768

 

 

DPI Setting:                  100%

 

 

 

Web Client Supported Environments

The following tables include prerequisites and supported versions of Operating Systems, Browsers, and Office Suites:

 

Operating Systems

Minimum Patch Required

Notes

Microsoft Windows 7 SP1

 

 

Microsoft Windows 8

 

 

Microsoft Windows 8.1

ALM 12.01

 

Red Hat Enterprise Linux 6.3 64 Bit

 

 

Red Hat Enterprise Linux 6.4 64 Bit

 

 

Red Hat Enterprise Linux 6.5 64 Bit

ALM 12.01

 

Oracle Linux 6.3 64 Bit

 

 

Oracle Linux 6.4 64 Bit

 

 

Oracle Linux 6.5 64 Bit

ALM 12.01

 

Ubuntu 12.04 LTS

 

 

Apple Mac OS X

 

On Macbook Pro only

 

Browsers

Minimum Patch Required

Notes

Microsoft Internet Explorer 10

 

On Microsoft Windows only

Microsoft Internet Explorer 11

ALM 12.01

On Microsoft Windows only

Google Chrome 31

 

On Microsoft Windows and Apple Mac OS only

Google Chrome 35

ALM 12.01

On Microsoft Windows and Apple Mac OS only

Mozilla Firefox 26

 

On Microsoft Windows, Linux OS only

Mozilla Firefox 29

ALM 12.01

On Microsoft Windows, Linux OS only

Apple Safari 6.1

 

On Mac OS only

 

Virtual Environments

Minimum Patch Required

Notes

Citrix XenApp 6.0 or higher

 

 

Microsoft Terminal Services

 

 

Remote Desktop Services

 

 

 

NOTE:

§  Micro Focus ALM/QC is certified to work with Citrix XenApp, Microsoft Terminal Services and Remote Desktop Services. Due to the rapidly evolving architectures provided by Virtualization vendors as long as the above stated vendor guarantees full compatibility of the virtualized environment to the Micro Focus ALM/QC approved system requirements for physical hardware, then Micro Focus ALM/QC will function as designed

 

Other Configuration Settings

Minimum Patch Required

Notes

Screen Resolution

 

 

Min:                              1024x768

 

 

Max:                             1600x1050

 

 

DPI Setting:                  100%,125%

 

 

 

Micro Focus ALM 12.00 and Micro Focus Quality Center 12.00 have been tested against FDCC regulations.

 

 

Micro Focus ALM, Micro Focus ALM Essentials, and Micro Focus Quality Center Enterprise 11.5x

 

SYSTEM REQUIREMENTS

This section provides our recommended and supported environments for Micro Focus ALM, Micro Focus ALM Essentials and Micro Focus Quality Center Enterprise 11.5x. The environments list the minimum patch level required for support.

Server-Side System Requirements

The following are the server-side system requirements and configurations for installing Micro Focus ALM 11.52, Micro Focus ALM Essentials 11.52, and Micro Focus Quality Center Enterprise 11.52 on Windows, Linux, and Solaris:

 

Please note that these requirements do not apply if you are utilizing Managed Software Solutions for Micro Focus ALM or Micro Focus Quality Center Enterprise. In that case, the Managed Software Solutions team provides a hosted version of Micro Focus ALM or Micro Focus Quality Center Enterprise so the only requirements are the Client-Side System Requirements listed below.

 

Hardware Minimum Requirements

CPU

Windows: Quad Core AMD64 processor or equivalent x86-compatible processor

Linux: Quad Core AMD64 processor or equivalent x86-compatible processor

Solaris: SPARC architecture required (x86 architecture is NOT supported)

Memory (RAM)

8 GB minimum

Free disk space

8 GB minimum

 

Recommended Environments

The following table includes recommended configurations for each operating system:

 

Operating Systems

Databases

Web Servers

Microsoft Windows Server 2008 R2 Enterprise SP1 64 Bit

Microsoft SQL Server 2008 R2 SP1

Microsoft IIS 7.5

Red Hat Enterprise Linux 6.2 64 Bit

Oracle 11.2.0.3

Apache 2.2

 

Supported Environments

The following tables include supported versions of Operating Systems, Database Servers, and Web Servers:

 

Operating Systems

Minimum Patch Required

Notes

Microsoft Windows Server 2008 Enterprise SP2 32 Bit

 

 

Microsoft Windows Server 2008 Enterprise SP2 64 Bit

 

 

Microsoft Windows Server 2008 R2 Enterprise SP1

 

 

Microsoft Windows Server 2012 Standard

ALM 11.52 Patch 01

 

Microsoft Windows Server 2012 R2 Standard

ALM 11.52 Patch 02

 

Sun Solaris 10 64 Bit SPARC (x86 architecture is NOT supported)

 

 

Red Hat Enterprise Linux 6.2 64 Bit

 

 

Red Hat Enterprise Linux 6.3 64 Bit

 

 

Red Hat Enterprise Linux 6.5 64 Bit

ALM 11.52 Patch 04

 

Red Hat Enterprise Linux 6.7 64 Bit

ALM 11.52 Patch 08

 

Red Hat Enterprise Linux 7.2 64 Bit

ALM 11.52 Patch 09

 

SUSE Linux 11 64 Bit

 

 

SUSE Linux 11 SP3 64 Bit

ALM 11.52 Patch 03

 

 

NOTES:

§  It is strongly recommended that ALM be deployed only on 64 bit systems in Windows production environments

§  Localized editions of ALM are supported only on Windows operating systems

§  Oracle Linux versions are supported provided they are compatible with the supported versions of Red Hat Linux

 

Databases

Minimum Patch Required

Notes

Oracle 10.2.0.5

 

 

Oracle 11.2.0.3

 

 

Oracle 11.2.0.4

ALM 11.52 Patch 02

 

Microsoft SQL Server 2005 SP4

 

 

Microsoft SQL Server 2008 R2 SP1

 

 

Microsoft SQL Server 2008 R2 SP2

 

 

Microsoft SQL Server 2008 R2 SP3

ALM 11.52 Patch 06

 

 

NOTE:

§  All database servers, unless otherwise stated, have been validated on 64 bit configurations

§  Micro Focus ALM is certified to work with Enterprise and Standard editions of Microsoft and Oracle databases

§  Micro Focus ALM is certified to work with Transparent Data Encryption (TDE) for Microsoft and Oracle databases. Implementation of TDE does have an impact on system performance, for details contact the database vendor that provides the encryption

 

Application Servers

The Application server functionality is now built in to the ALM/QC platform and there is no need to install a third party application server (WebLogic, WebSphere, and JBoss) from version 11.50 and later. The Micro Focus ALM application server uses JDK6 (1.6) and supports 64 bit JVM.

 

Web Servers

Minimum Patch Required

Notes

Apache 2.2

 

 

Microsoft IIS 7.0

 

 

Microsoft IIS 7.5

 

 

Microsoft IIS 8.0

ALM 11.52 Patch 01

 

Microsoft IIS 8.5

ALM 11.52 Patch 02

 

 

NOTE:

§  By default, application servers include HTTP servers. If you need additional functionality a web server can be added

§  Micro Focus shall certify the major and minor releases of Apache (e.g. Apache 2.2) while all minor-minor releases of Apache (e.g. version 2.2.x) will not undergo specific certifications as it is expected that minor-minor software releases from Apache will maintain full compatibility

 

Virtual Environments

Minimum Patch Required

Notes

VMWare ESX/ESXi Server 5.0 and higher

 

 

 

NOTE:

§  Micro Focus ALM/QC is certified to work with VMWare ESX/ESXi. Due to the rapidly evolving architectures provided by virtualization vendors ( e.g. Hyper V or Citrix) as long as the above stated vendor guarantees full compatibility of the virtualized environment to the Micro Focus ALM/QC approved system requirements for physical hardware, Micro Focus ALM/QC will support the virtualized environments and function as designed

 

Full Disk Encryption

Full disk encryption (FDE) is supported for all system components, including database, server, repository server, and client machines.  Implementation of FDE, does have an impact on system performance for details reach out to the vendor providing encryption

 

Client-Side System Requirements

The following are the client system requirements and configurations for installing an Micro Focus ALM, Micro Focus ALM Essentials and Micro Focus Quality Center Enterprise clients for version 11.52:

 

Hardware Minimum Requirements

CPU

Core duo 1.6 Ghz (or higher) or equivalent compatible processor

Memory (RAM)

2 GB minimum

Free disk space

2 GB minimum

 

Recommended Environments

The following table includes recommended configurations for each operating system:

 

Operating Systems

Browsers

Office Suites

Microsoft Windows 7 SP1 32 Bit

Microsoft Internet Explorer 8

Microsoft Internet Explorer 9

Microsoft Office 2010 32 Bit

 

Supported Environments

The following tables include prerequisites and supported versions of Operating Systems, Browsers, and Office Suites:

 

Prerequisites

Minimum Patch Required

Notes

Microsoft Visual C++ 2008 SP1 Redistributable Package

ALM 11.52 Patch 02

Microsoft Visual C++ 2005 SP1 ATL Security Update Redistributable is a prerequisite for using the UFT Add-in

Microsoft .NET Framework 4.0

 

Microsoft .NET Framework 4.x versions are supported provided they are backward compatible with the .NET 4.0 release

Microsoft Office 2010

 

 

 

Operating Systems

Minimum Patch Required

Notes

Microsoft Windows XP SP3 32 Bit

 

 

Microsoft Windows 7 SP1

 

 

Microsoft Windows Server 2008 SP2

 

 

Microsoft Windows Server 2008 R2 SP1

 

 

Microsoft Windows 8

o   On a Windows 8 host, you can run or edit a UFT, BPT, or Load Runner test that is stored in ALM

o   If the automation engine of an automated test is on a Windows 8 machine, you can run the test by accessing the ALM client from a host with a fully-supported operating system

o   QC and ALM are NOT accessible or certified for use on Windows 8

Microsoft Windows 8.1

ALM 11.52 Patch 02

 

Microsoft Windows 10

ALM 11.52 Patch 08

 

Due to the "blue screen" error in some builds of Microsoft Windows 10, you may need to apply a required fix:

·        Windows 10 Build 1507 (32 Bit): See http://support.microsoft.com/kb/KB4048956

·        Windows 10 Build 1703 (32 Bit or 64 Bit): See http://support.microsoft.com/kb/KB4022716

Microsoft Windows Server 2012 R2 Standard

ALM 11.52 Patch 05

 

 

NOTES:

§  If you are integrating Quality Center with other Micro Focus testing tools, you must modify the DCOM permissions on your client machine

§  DCOM is not required for running Functional test sets (server-side execution)

§  Functional test sets are available only in ALM Edition

§  Micro Focus ALM/QC Client on Windows 64 bit runs in WOW64 mode

§  You can work with the Micro Focus ALM/QC client using a remote desktop

 

Browsers

Minimum Patch Required

Notes

Microsoft Internet Explorer 8 32 Bit

 

 

Microsoft Internet Explorer 9 32 Bit

 

 

Microsoft Internet Explorer 10 32 Bit

ALM 11.52 Patch 01

On Microsoft Windows 7 SP1 only

Microsoft Internet Explorer 11 32 Bit

ALM 11.52 Patch 03

 

NOTE:

§  For customers who have restrictions on plugins in their browsers, such as ActiveX, Micro Focus ALM/QC can be loaded in the Micro Focus ALM Explorer Add-In. For more information on downloading and installing the Add-In, refer to the Micro Focus Application Lifecycle Management Installation Guide

 

Office Suites

Minimum Patch Required

Notes

Microsoft Office 2007 SP2 32 Bit

 

 

Microsoft Office 2010 32 Bit

 

 

Microsoft Office 2010 SP2 32 Bit

ALM 11.52 Patch 01

 

Microsoft Office 2013 32 Bit

ALM 11.52 Patch 02

 

Microsoft Office 2016 32 Bit

ALM 11.52 Patch 08

 

Microsoft Office 365

ALM 11.52 Patch 09

Desktop clients only

 

NOTE:

§  Only 32 bit versions of Microsoft Office are supported

 

Virtual Environments

Minimum Patch Required

Notes

Citrix XenApp 6.0 or higher

 

 

Microsoft Terminal Services

 

 

Remote Desktop Services

 

 

 

NOTE:

§  Micro Focus ALM/QC is certified to work with Citrix XenApp, Microsoft Terminal Services and Remote Desktop Services. Due to the rapidly evolving architectures provided by Virtualization vendors as long as the above stated vendor guarantees full compatibility of the virtualized environment to the Micro Focus ALM/QC approved system requirements for physical hardware, then Micro Focus ALM/QC will function as designed

 

 

Other Configuration Settings

Minimum Patch Required

Notes

Screen Resolution:                 1024x768

 

 

DPI Setting:                             100%

 

 

 

Micro Focus ALM 11.52 and Micro Focus Quality Center 11.52 have been tested against FDCC regulations.

 

 

Micro Focus ALM 11.00 and Micro Focus Quality Center Enterprise 11.00

 

SYSTEM REQUIREMENTS

This section provides our recommended and supported environments for Micro Focus ALM, Micro Focus Quality Center Enterprise version and Micro Focus Quality Center Premier 11.00. The environments list the minimum patch level required for support.

Server-Side System Requirements

The following are the server-side system requirements and configurations for installing Micro Focus ALM 11.00, Micro Focus Quality Center Enterprise 11.00 and Micro Focus Quality Center Premier 11.00 on Windows, Linux, and Solaris:

 

Please note that these requirements do not apply if you are utilizing Managed Software Solutions for Micro Focus ALM or Micro Focus Quality Center Enterprise. In that case, the Managed Software Solutions team provides a hosted version of Micro Focus ALM or Micro Focus Quality Center Enterprise, so the only requirements are the Client-Side System Requirements listed below.

Micro Focus ALM Upgrade Best Practices Guide

Micro Focus ALM Performance Benchmark Information

 

Hardware Minimum Requirements

CPU

Windows: Quad Core AMD64 processor or equivalent x86-compatible processor

Linux: Quad Core AMD64 processor or equivalent x86-compatible processor

Solaris: SPARC architecture required (x86 architecture is NOT supported)

Memory (RAM)

4 GB minimum

Free disk space

8 GB minimum

 

Recommended Environments

The following table includes recommended configurations for each operating system:

 

Operating Systems

Databases

Application Servers

Web Servers

Microsoft Windows Server 2008 Enterprise SP2 64 Bit

Microsoft SQL Server 2008 SP1

JBoss 5.1

JBoss 5.1

Sun Solaris 10.0 64 Bit

Oracle 10.2.0.4

Oracle WebLogic 10.3

Apache 2.2

Red Hat Enterprise Linux 5.4 64 Bit

Oracle 10.2.0.4

Oracle WebLogic 10.3

Apache 2.2

Micro Focus-UX 11.31 v3 64 Bit (Itanium)

Oracle 10.2.0.4

JBoss 5.1

JBoss 5.1

 

Supported Environments

The following tables include supported versions of Operating Systems, Application Servers, Database Servers, and Web Servers:

 

Operating Systems

Minimum Patch Required

Notes

Microsoft Windows Server 2003 Enterprise SP2 32 Bit

 

 

Microsoft Windows Server 2003 Enterprise SP2 64 Bit

 

 

Microsoft Windows Server 2003 R2 Enterprise SP2 32 Bit

 

 

Microsoft Windows Server 2003 R2 Enterprise SP2 64 Bit

 

 

Microsoft Windows Server 2008 Enterprise SP2 64 Bit

 

 

Microsoft Windows Server 2008 R2 Enterprise 64 Bit

ALM 11.00 Patch 02

 

Microsoft Windows Server 2008 R2 Enterprise SP1

ALM 11.00 Patch 06

 

Red Hat Enterprise Linux 5.4 64 Bit

 

 

Red Hat Enterprise Linux 5.5 64 Bit

ALM 11.00 Patch 06

 

Red Hat Enterprise Linux 5.6 64 Bit

ALM 11.00 Patch 06

 

Red Hat Enterprise Linux 5.7 64 Bit

ALM 11.00 Patch 09

 

Red Hat Enterprise Linux 5.8 64 Bit

ALM 11.00 Patch 10

 

Red Hat Enterprise Linux 5.9 64 Bit

ALM 11.00 Patch 14

 

Oracle Enterprise Linux 5.4 64 Bit

 

Oracle Enterprise Linux 5.5 64 Bit

ALM 11.00 Patch 06

 

Oracle Enterprise Linux 5.6 64 Bit

ALM 11.00 Patch 06

 

Oracle Enterprise Linux 5.7 64 Bit

ALM 11.00 Patch 09

 

Oracle Enterprise Linux 5.8 64 Bit

ALM 11.00 Patch 10

 

Oracle Enterprise Linux 5.9 64 Bit

ALM 11.00 Patch 14

 

SUSE Linux 10 64 Bit

 

 

SUSE Linux 10 SP4 64 Bit

ALM 11.00 SP3

 

SUSE Linux 11 SP3 64 Bit

ALM 11.00 Patch 17

 

Sun Solaris 10 64 Bit SPARC (x86 architecture is NOT supported)

 

 

Micro Focus-UX 11.31 v3 64 Bit (Itanium)

 

 

 

NOTE:

§  For large production deployments it is recommended that ALM/QC be deployed on 64 bit systems

 

Databases

Minimum Patch Required

Notes

Oracle 10.2.0.4

 

 

Oracle 10.2.0.5

ALM 11.00 Patch 14

 

Oracle 11.2.0.1

 

Oracle 11.2.0.2

ALM 11.00 Patch 06

 

Oracle 11.2.0.3

ALM 11.00 Patch 10

 

Oracle 11.2.0.4

ALM 11.00 Patch 17

 

Microsoft SQL Server 2005 SP3

 

 

Microsoft SQL Server 2005 SP4

ALM 11.00 SP3

 

Microsoft SQL Server 2008 SP1

 

 

Microsoft SQL Server 2008 SP2

ALM 11.00 Patch 06

 

Microsoft SQL Server 2008 SP3

ALM 11.00 Patch 10

 

Microsoft SQL Server 2008 R2 SP1

ALM 11.00 SP2

 

Microsoft SQL Server 2008 R2 SP2

ALM 11.00 Patch 13

 

 

NOTE:

§  All database servers, unless otherwise stated, have been validated on 64 bit configurations

§  Micro Focus ALM is certified to work with Enterprise and Standard editions of Microsoft and Oracle databases

§  Micro Focus ALM is certified to work with Transparent Data Encryption (TDE) for Microsoft and Oracle databases. Implementation of TDE does have an impact on system performance, for details contact the database vendor that provides the encryption

 

Application Servers

Minimum Patch Required

Notes

JBoss 5.1

 

 

Oracle WebLogic 10.3 and higher dot releases

 

Both standard and enterprise editions of WebLogic are supported as long as there are no infrastructure changes with each dot release

IBM WebSphere 7.0.0.9 and higher dot releases

 

WebSphere dot releases supported as long as there are no infrastructure changes with those

 

NOTE:

§  ALM/QC 11 supports application servers which run JDK6 and 64 bit JVM

 

Web Servers

Minimum Patch Required

Notes

Apache 2.2

 

 

Microsoft IIS 6.0

 

 

Microsoft IIS 7.0

 

 

Microsoft IIS 7.5

ALM 11.00 Patch 06

 

 

NOTE:

§  By default, application servers include HTTP servers. If you need additional functionality a web server can be added

§  Micro Focus shall certify the major and minor releases of Apache (e.g. Apache 2.2) while all minor-minor releases of Apache (e.g. version 2.2.x) will not undergo specific certifications as it is expected that minor-minor software releases from Apache will maintain full compatibility

 

Virtual Environments

Minimum Patch Required

Notes

VMware ESX 4.0

ALM 11.00 Patch 01

 

VMware ESX 4.1

ALM 11.00 Patch 06

 

VMware ESX 5.0

ALM 11.00 SP3

 

VMware ESXi 5.0

ALM 11.00 SP3

 

 

NOTE:

§  Micro Focus ALM/QC is certified to work with VMWare ESX/ESXi. Due to the rapidly evolving architectures provided by virtualization vendors ( e.g. Hyper V or Citrix) as long as the above stated vendor guarantees full compatibility of the virtualized environment to the Micro Focus ALM/QC approved system requirements for physical hardware, Micro Focus ALM/QC will support the virtualized environments and function as designed

 

Full Disk Encryption

Full disk encryption (FDE) is supported for all system components, including database, server, repository server, and client machines.  Implementation of FDE, does have an impact on system performance for details reach out to the vendor providing encryption

 

Client-Side System Requirements

This section describes the client system configurations for installing an Micro Focus ALM, Micro Focus Quality Center Enterprise and QC Starter Edition clients for version 11.00.

 

Hardware Minimum Requirements

CPU

Core duo 1.6 Ghz (or higher) or equivalent compatible processor

Memory (RAM)

2 GB minimum

Free disk space

2 GB minimum

 

Recommended Environments

The following table includes recommended configurations for each operating system:

 

Operating Systems

Browsers

Office Suites

Microsoft Windows 7 32 Bit

Microsoft Internet Explorer 7

Microsoft Internet Explorer 8

Microsoft Office 2007 SP2 32 Bit

 

Supported Environments

The following tables include prerequisites and supported versions of Operating Systems, Browsers, and Office Suites:

 

Prerequisites

Minimum Patch Required

Notes

Microsoft Visual C++ 2005 SP1 ATL Security Update Redistributable

 

 

Microsoft .NET Framework 3.5 SP1

 

 

Microsoft Office 2007 SP2

 

 

 

Operating Systems

Minimum Patch Required

Notes

Microsoft Windows XP SP3 32 Bit

 

 

Microsoft Windows Vista SP1 32 Bit

 

 

Microsoft Windows Vista SP2 32 Bit

ALM 11.00 Patch 06

 

Microsoft Windows 7 32 Bit

 

 

Microsoft Windows 7 64 Bit

ALM 11.00 Patch 02

 

Microsoft Windows 7 SP1 32 Bit

ALM 11.00 Patch 09

 

Microsoft Windows 7 SP1 64 Bit

ALM 11.00 Patch 06

 

Microsoft Windows 8.1 32 Bit

ALM 11.00 Patch 18

 

Microsoft Windows 8.1 64 Bit

ALM 11.00 Patch 18

 

Microsoft Windows Server 2003 SP2

ALM 11.00 Patch 03

 

Microsoft Windows Server 2008 SP2 32 Bit

ALM 11.00 SP2

 

Microsoft Windows Server 2008 R2

ALM 11.00 Patch 01

 

Microsoft Windows Server 2008 R2 SP1

ALM 11.00 SP3

No certification for BPT

 

NOTES:

§  If you are integrating Quality Center with other Micro Focus testing tools, you must modify the DCOM permissions on your client machine

§  ALM/QC Client on Windows 7 64 bit runs in WOW64 mode (details in patch 2 Readme file)

§  You can work with the Quality Center client using a remote desktop

 

Browsers

Minimum Patch Required

Notes

Microsoft Internet Explorer 7 32 Bit

 

 

Microsoft Internet Explorer 8 32 Bit

 

 

Microsoft Internet Explorer 9 32 Bit

ALM 11.00 SP2

 

Microsoft Internet Explorer 10 32 Bit

ALM 11.00 Patch 14

On Microsoft Windows 7 SP1 only

Microsoft Internet Explorer 11 32 Bit

ALM 11.00 Patch 18

 

NOTE:

§  For customers who have restrictions on plugins in their browsers, such as ActiveX, ALM can be loaded in the Micro Focus ALM Explorer Add-in. For more information on downloading and installing the add-in, refer to the Micro Focus Application Lifecycle Management Installation Guide

 

Office Suites

Minimum Patch Required

Notes

Microsoft Office 2007 SP2 32 Bit

 

 

Microsoft Office 2010 32 Bit

ALM 11.00 Patch 03

 

Microsoft Office 2010 SP1 32 Bit

ALM 11.00 SP2

 

Microsoft Office 2010 SP2 32 Bit

ALM 11.00 Patch 18

 

Microsoft Office 2013 32 Bit

ALM 11.00 Patch 17

 

 

NOTE:

§  Only 32 bit versions of Microsoft Office are supported

 

Virtual Environments

Minimum Patch Required

Notes

Citrix XenApp 6.0 and higher

 

 

Citrix Client Online Plugin 12.1

 

With Citrix XenApp 6.0

Microsoft Terminal Services

 

 

Remote Desktop Services

 

 

 

NOTE:

§  Micro Focus ALM/QC is certified to work with Citrix XenApp, Microsoft Terminal Services and Remote Desktop Services. Due to the rapidly evolving architectures provided by Virtualization vendors as long as the above stated vendor guarantees full compatibility of the virtualized environment to the Micro Focus ALM/QC approved system requirements for physical hardware, then Micro Focus ALM/QC will function as designed

 

Other Configuration Settings

Minimum Patch Required

Notes

Screen Resolution:                 1024x768

 

 

DPI Setting:                             100%

 

 

 

QC11.00 and ALM 11.00 have been tested against FDCC regulations

 

 

Micro Focus Quality Center 10.00

 

SYSTEM REQUIREMENTS

This section provides our recommended and supported environments for Micro Focus Quality Center Premier and Micro Focus Quality Center Enterprise 10.00. The environments list the minimum patch level required for support.

Server-Side System Requirements

Following are the server system configurations for installing Micro Focus Quality Center Premier 10.00 and Micro Focus Quality Center Enterprise 10.00 on Windows, Linux, and Solaris.

 

Please note that these requirements do not apply if you are utilizing Managed Software Solutions for Quality Center. In that case, the Managed Software Solutions team provides a hosted version of Micro Focus Quality Center, so the only requirements are the Client-Side System Requirements listed below.

 

Hardware Minimum Requirements

CPU

Windows: Quad Core AMD64 processor or equivalent x86-compatible processor

Linux: Quad Core AMD64 processor or equivalent x86-compatible processor

Solaris: SPARC architecture required (x86 architecture is NOT supported)

Memory (RAM)

4 GB minimum

Free disk space

8 GB minimum

 

Recommended Environments

The following table includes recommended configurations for each operating system:

 

Operating Systems

Databases

Application Servers

Web Servers

Microsoft Windows Server 2003 SP2 Enterprise 64 bit

Microsoft SQL Server 2005 SP2

JBoss 4.0.4

JBoss 4.0.4

Sun Solaris 10.0 64 Bit

Oracle 10.2.0.3

Oracle WebLogic 9.2

Apache 2.2

IBM AIX 5.3 64 Bit

Oracle 10.2.0.3

IBM WebSphere 6.1

IBM HTTP Server

Red Hat Enterprise Linux 4.5 64 Bit

Oracle 10.2.0.3

Oracle WebLogic 9.2

Apache 2.2

Micro Focus-UX 11i v3 64 Bit (Itanium)

Oracle 10.2.0.3

JBoss 4.0.4

JBoss 4.0.4

 

Supported Environments

The following tables include supported versions for each Operating System, Application Servers, Database Servers, and Web Servers:

 

Operating Systems

Minimum Patch Required

Notes

Microsoft Windows Server 2003 Enterprise SP2 32 Bit

 

 

Microsoft Windows Server 2003 Enterprise SP2 64 Bit

 

 

Microsoft Windows Server 2003 R2 Enterprise SP2 32 Bit

QC 10.00 Patch 04

 

Microsoft Windows Server 2003 R2 Enterprise SP2 64 Bit

QC 10.00 Patch 04

 

Microsoft Windows Server 2008 Enterprise 32 Bit

 

 

Microsoft Windows Server 2008 Enterprise 64 Bit

 

 

Microsoft Windows Server 2008 R2 Enterprise 64 Bit

QC 10.00 Patch 22

 

Microsoft Windows Server 2008 R2 Enterprise SP1 64 Bit

QC 10.00 Patch 27

for installation challenges - request KM1269322 - Internal Micro Focus KM from Support

Sun Solaris 9 64 Bit SPARC (x86 architecture is NOT supported)

 

 

Sun Solaris 10 64 Bit SPARC (x86 architecture is NOT supported)

 

 

Red Hat Enterprise Linux 4.5 64 Bit

 

 

Red Hat Enterprise Linux 5.0 64 Bit

 

 

Micro Focus-UX 11i v2 PA-RISC 64 bit

 

 

Micro Focus-UX 11i v3 PA-RISC 64 bit

 

 

SUSE Linux 10 64 Bit

 

 

SUSE Linux 10 SP4 64 Bit

QC 10.00 Patch 30

 

IBM AIX 5.3 64 bit

 

 

Oracle Enterprise Linux 5.0 64 Bit

 

 

 

NOTE:

§  For large production deployments it is recommended that QC be deployed on 64 bit systems

 

Databases

Minimum Patch Required

Notes

Oracle 9.2.0.6

 

 

Oracle 10.2.0.3

 

 

Oracle 10.2.0.4

QC 10.00 Patch 16

 

Oracle 11.2.0.1

QC 10.00 Patch 16

 

Oracle 11.2.0.2

QC 10.00 Patch 27

 

Microsoft SQL Server 2005 SP2

 

 

Microsoft SQL Server 2005 SP3

QC 10.00 Patch 08

 

Microsoft SQL Server 2008 SP1

QC 10.00 Patch 12

 

Microsoft SQL Server 2008 SP2

QC 10.00 Patch 25

 

Microsoft SQL Server 2008 R2 SP1

QC 10.00 Patch 30

 

 

NOTE:

§  All database servers, unless otherwise stated, have been validated on 32 bit configurations

 

Application Servers

Minimum Patch Required

Notes

JBoss 4.0.4

 

 

Oracle WebLogic 9.2 and higher dot releases

 

Both standard and enterprise editions of Oracle WebLogic are supported as long as there are no infrastructure changes with each dot release

Oracle WebLogic 10.0->10.2

 

 

IBM WebSphere 6.1 and higher dot releases

 

IBM WebSphere dot releases supported as long as there are no infrastructure changes with those

 

NOTE:

§  QC 10 supports application servers which run on JDK5 and 32 bit JVM

 

Web Servers

Minimum Patch Required

Notes

Apache 2.x

 

 

Microsoft IIS 6.0

 

 

Microsoft IIS 7.0

QC 10.00 Patch 22

 

IBM HTTP Server

 

 

 

NOTE:

§  By default application servers include HTTP servers. If you need additional functionality a web server can be added

 

Virtual Environments

Minimum Patch Required

Notes

VMware ESX 3.6

 

 

VMware ESX 4.0

QC 10.00 Patch 16

 

VMware ESX 4.1

QC 10.00 Patch 27

 

 

Server System Environments for Starter Edition

This section describes the server system configurations for installing a Quality Center Starter Edition server.

 

Operating Systems

Databases

Application Servers

Minimum Patch Required

Microsoft Windows XP SP2

Microsoft SQL Server 2005 Express Edition

JBoss 4.0.4

 

 

Microsoft Windows Server 2003 SP2 32 Bit

Microsoft SQL Server 2005 Express Edition

JBoss 4.0.4

QC 10.00 Patch 05

 

NOTES:

§  Databases and Application Servers are being installed automatically during the installation process

§  If SQL Server 2005 or 2008 is already installed on the server machine, you can instruct Quality Center to use it, by providing the administrator name and password

§  For prerequisites and client side requirements for QC Starter 10 clients refer below

 

Client-Side System Requirements

This section describes the client system requirements and configurations for installing Micro Focus Quality Center Premier, Micro Focus Quality Center Enterprise and Micro Focus QC Starter Edition clients for version 10.00:

 

Hardware Minimum Requirements

CPU

Pentium IV

Memory (RAM)

1 GB minimum

Free disk space

1 GB minimum

 

Recommended Environments

The following table includes recommended configurations for each operating system:

 

Operating Systems

Browsers

Office Suites

Microsoft Windows XP SP3 32 Bit

Microsoft Internet Explorer 7

Microsoft Office 2003 32 Bit

 

Supported Environments

The following tables include prerequisites and supported versions of Operating Systems, Browsers, and Office Suites:

 

Prerequisites

Minimum Patch Required

Notes

Microsoft CAPICOM (digital signing technology component) 2.1.0.2

 

 

Microsoft .NET Framework 3.5 or Microsoft .NET Framework 3.5 SP1

 

 

Microsoft Visual C++ 2005 Redistributable

 

 

Microsoft Office 2003 / Microsoft Office 2007 / Microsoft Office 2010

 

 

 

Operating Systems

Minimum Patch Required

Notes

Microsoft Windows XP SP2 32 Bit

 

 

Microsoft Windows XP SP3 32 Bit

 

 

Microsoft Windows Vista SP1 32 Bit

 

 

Microsoft Windows Vista SP2 32 Bit

QC 10.00 Patch 27

 

Microsoft Windows 7 32 Bit

QC 10.00 Patch 12

 

Microsoft Windows 7 64 Bit

QC 10.00 Patch 18

 

Microsoft Windows 7 SP1 64 Bit

QC 10.00 Patch 30

 

Microsoft Windows 2000 32 Bit

 

 

Microsoft Windows Server 2008 R2

QC 10.00 Patch 25

 

 

NOTES:

§  If you are integrating Quality Center with other Micro Focus testing tools, you must modify the DCOM permissions on your client machine

§  QC Client on Windows 7 64 bit runs in WOW64 mode (details in patch 18 Readme file)

§  You can work with the Quality Center client using a remote desktop

 

Browsers

Minimum Patch Required

Notes

Microsoft Internet Explorer 6.0 SP1 32 Bit

 

 

Microsoft Internet Explorer 7 32 Bit

 

 

Microsoft Internet Explorer 8 32 Bit

QC 10.00 Patch 05

 

Microsoft Internet Explorer 9 32 Bit

QC 10.00 Patch 23

 

 

Office Suites

Minimum Patch Required

Notes

Microsoft Office 2003 32 Bit

 

 

Microsoft Office 2007 32 Bit

 

 

Microsoft Office 2010 32 Bit

QC 10.00 Patch 23

 

 

NOTE:

§  Only 32 bit versions of Microsoft Office are supported

 

Virtual Environments

Minimum Patch Required

Notes

Citrix 4.0

 

 

Citrix Server MetaFrame XP FR3

 

On Windows Server 2003

Citrix Client: Program Neighborhood 8.0

 

On Windows XP SP2

Citrix XenApp 6.0

QC 10.00 Patch 25

 

 

 

© Copyright 1995-2020 Micro Focus or one of its affiliates.

 

The information contained herein is subject to change without notice. The only warranties for Micro Focus products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. Micro Focus shall not be liable for technical or editorial errors or omissions contained herein.

 

Last Modified October 14, 2021