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This document provides information on minimum requirements,
recommended environments, and supported environments for running ALM 25.1.x.
In this topic:
·
Server-side system requirements
· Quality Insight requirements
· Install and run ALM in cloud environments
The following are the server-side system requirements and configurations for installing 25.1.x on Windows and Linux.
Here are the following hardware
requirements:
Component |
Requirement |
CPU |
Quad Core
AMD64 processor or equivalent x86-compatible processor |
Memory (RAM) |
8 GB minimum |
Free disk space |
8 GB minimum |
Here are the following software
requirements:
Component |
Requirement |
Notes |
·
Amazon
Linux 2023 ·
Microsoft
Windows Server 2022 ·
Microsoft
Windows Server 2019 ·
Microsoft
Windows Server 2016 ·
Red
Hat Enterprise Linux 9.x 64-bit ·
Red
Hat Enterprise Linux 8.x 64-bit ·
Red
Hat Enterprise Linux 7.x 64-bit ·
Oracle
Linux 9.x 64-bit ·
Oracle
Linux 8.x 64-bit ·
SUSE
Linux Enterprise Server 15 64-bit ·
SUSE
Linux Enterprise Server 12.0 64-bit |
·
Operating
systems’ service packs and updates are supported, provided they are
compatible with the vendor’s general availability release. ·
Oracle
Linux versions are supported, provided they are compatible with the supported
versions of Red Hat Linux. |
|
Application Server |
·
Apache
2.4x ·
Microsoft IIS 10 |
·
The
application server functionality is now built into the ALM/QC platform and
there is no need to install a third-party application server (WebLogic,
WebSphere, and JBoss) from version 11.50 and later. The ALM application
server supports 64-bit JVM. ·
By
default, application servers include HTTP servers. If you need additional
functionality, a web server can be added. · OpenText will certify major and minor releases of Apache (e.g. Apache 2.4), while all minor-minor releases of Apache (e.g. version 2.4.x) will not undergo specific certifications, as it is expected that minor-minor software releases from Apache will maintain full compatibility. |
Database Server |
·
Oracle
21c ·
Oracle
19c ·
Microsoft
SQL Server 2022 ·
Microsoft
SQL Server 2019 ·
Microsoft
SQL Server 2017 ·
Microsoft
SQL Server 2016 · Microsoft SQL Server 2014 |
·
For
Oracle databases: To store non-English or multiple language groups.OpenText recommends you set Database
Character Set to Unicode Character Set. ·
Otherwise,
some non-English characters may be corrupted after upgrading to Oracle
12.2.0.1. This issue has been identified as an Oracle defect. The fix is
included in Oracle patch 26380097. For additional help, contact Oracle
Support. ·
SQL
Server Standard and Enterprise editions are supported. For the edition
differences, check the Microsoft official documents. |
JDK/JRE |
·
Oracle
Java 17 · OpenJDK 17 |
|
Virtual environments |
VMWare ESX/ESXi Server 5.0 and higher |
The system is certified to work with VMWare ESX/ESXi. Due to the rapidly evolving architectures provided by virtualization
vendors (e.g. Hyper V or Citrix), as long as the above-stated vendor
guarantees full compatibility of the virtualized environment to the ALM
approved system requirements for physical hardware, the virtualized
environments and function are supported. |
The following 7 languages are supported: English, French, German, Simplified Chinese, Japanese, Korean, and Brazilian Portuguese.
· English, Simplified Chinese, French, and German have both Linux and Windows installations.
· Japanese, Korean, and Brazilian Portuguese have Windows installation only.
The following table lists the server-side recommended environments:
Operating
System |
Database |
Application
Server |
JDK/JRE |
Microsoft Windows
Server 2019 |
Microsoft SQL Server 2019 |
Microsoft IIS 10.0 |
Oracle Java 17 |
Red Hat Enterprise
Linux 9.x 64-bit |
Oracle 19c |
Apache 2.4 |
Oracle Java 17 |
The following are the system requirements and configurations for running Desktop Client.
Desktop Client has the following
hardware requirements:
Component |
Requirement |
CPU |
Core duo 1.6 Ghz (or higher) or equivalent compatible
processor |
Memory (RAM) |
2 GB reserved |
Free disk space |
4 GB reserved |
Desktop Client has the following
software requirements:
Component |
Requirement |
Notes |
Operating System |
·
Microsoft
Windows 11 ·
Microsoft
Windows 10 ·
Microsoft
Windows Server 2022 ·
Microsoft
Windows Server 2019 · Microsoft Windows Server 2016 |
All Windows 10 builds distributed and approved by Microsoft are supported, provided they are compatible with the Windows 10 general availability release. Due to the "blue screen" error in some builds of Microsoft Windows 10, you may need to apply a required fix: · For Windows 10 Build 1507 (32-bit), see http://support.microsoft.com/kb/KB4048956. · For Windows 10 Build 1703 (32-bit or 64-bit), see http://support.microsoft.com/kb/KB4022716. · For Windows 10 Build 1903 and later (32-bit or 64-bit), see http://support.microsoft.com/kb/KB5010415. |
ALM Client Launcher |
Download it from the marketplace: https://www.microfocus.com/marketplace/appdelivery/content/alm-client-launcher |
Prepare the following before installing and using ALM Client Launcher: · Install .NET Framework 4.7 or later. · Install Microsoft Visual C++ 2015 Redistributable (x86) or later. · If you install ALM Client Launcher in Windows Server, to have better download experience, OpenText recommends that you disable the IE Enhanced Security Configuration option in Windows Server. |
Browser |
Microsoft Edge with IE mode enabled See the online help for how to enable IE mode. |
You can run the same ALM Desktop Client using either ALM Client Launcher or the Microsoft Edge browser with IE mode enabled. OpenText recommends you use ALM Client Launcher. |
Screen resolution |
Minimum requirement: 1024*768 Recommended: 1600*900 or higher |
Using a lower resolution may lead to unnecessary
scrollbars. |
DPI settings |
100% |
Using manufacturer-recommended screen resolution, the recommended DPI setting is 125% and the maximum DPI setting is 150%. If you use higher DPI settings, the ALM Desktop Client menu items and columns may not be fully displayed. |
Virtual environments |
·
Citrix
XenApp 6.0 or higher ·
Microsoft
Terminal Services · Remote Desktop Services |
The system is certified to work with Citrix XenApp, Microsoft Terminal Services, and Remote Desktop Services. Due to the rapidly evolving architectures provided by Virtualization vendors, as long as the above-stated vendors guarantee full compatibility of the virtualized environment to the approved system requirements for physical hardware, the system functions as designed. |
The following table lists the recommended environments for Desktop Client:
Component |
Requirement |
Operating System |
Microsoft
Windows 10 64-bit |
ALM Client Launcher |
The latest version |
Office Suites |
Microsoft 365 desktop apps |
Web Client has the following
requirements:
Component |
Requirement |
Browser |
·
Google
Chrome (Recommended) ·
Microsoft
Edge ·
Firefox · Safari |
Screen resolution |
Recommended: 1440*900 or higher Using a lower resolution may lead to unnecessary scrollbars. |
ALM |
15.0.x or later |
The following table lists the system requirements
for installing Quality Insight.
Component |
Requirement |
Operating System |
For Windows: ·
Microsoft Windows Server 2022 ·
Microsoft Windows Server 2016 ·
Microsoft Windows Server 2012 R2 For Linux: Red Hat Enterprise Linux
6.5 (64-bit) or higher |
CPU |
Quad Core AMD64 processor or equivalent x86-compatible processor |
Memory |
·
Recommended: 32 GB ·
Supported: 16 GB |
Free Disk Space |
Ratio of 1:5 between the size of the database and Quality Insight. For example, if your database is 20 GB, then you need at least 100 GB of free disk space for Quality Insight. There is an
option to change the location where Quality Insight data is stored, such as
to a shared location. In this case, the above requirements would apply for
the specified location where the data is saved. |
JDK |
JDK 8 |
Network |
To prevent network access to Quality Insight data, make sure that the
Quality Insight machine is protected behind a firewall, and that only
the ALM server and other trusted machines can access it. |
Browser |
Google Chrome |
The following table lists the cloud platforms that are tested and verified to install and run ALM. Any other cloud platforms are also supported if all components of the cloud computing environment follow the system requirements specified above.
Cloud Platform |
Requirement |
Notes |
Amazon AWS |
·
Computing:
Amazon EC2 running supported
operating systems. ·
File system:
Amazon Elastic File System (EFS) ·
Database:
Amazon RDS for Oracle 19c ·
Email service: Amazon Simple Email Service (SES) ·
Networking:
Amazon Application Load Balancer |
·
Amazon
RDS for Microsoft SQL Server database instances: You can create up to 30
databases on each database instance. The Microsoft system databases, such as
master and model, are not counted toward this limit. ·
In
AWS GovCloud (US) Regions, ALM is certified to work with Amazon EC2 running
Microsoft Windows Server 2016. For details, consult AWS. |
Microsoft Azure |
·
Computing:
Azure Virtual Machines running supported operating systems. ·
File system:
Azure Files ·
Database: Azure SQL Database - Deployment Model:
Managed Instance ·
Email service: SendGrid Email Delivery for Microsoft Azure ·
Networking: Azure
Load Balancer |
·
There
are several deployment models available for Azure SQL Database. Managed
Instance deployment model. For details, see the Microsoft Azure documentation. ·
For
a sample that shows how to install on Microsoft Azure, see KM03280653. ·
For a sample that shows how to migrate OnPrem databases to Azure SQL
Database Managed Instance, see KM03276819. ·
In
Azure Government, The system is certified to work with Azure Virtual Machines
running Microsoft Windows Server 2016. For details, consult Azure. |
Google Cloud Platform |
·
Computing:
Google Cloud Compute Engine Virtual machine instances (Redhat 9) ·
File system:
Google Cloud Filestore ·
Database:
Google Cloud SQL (SQL Server 2019 Standard) ·
Networking:
Google Cloud Load Balancing |
|
Full disk encryption (FDE) is supported for all system components, including database, server, repository server, and client machines. Implementation of FDE does have an impact on system performance. For details, contact the vendor that provides the encryption.
The following table lists the requirements for ALM add-ins.
Add-in |
Microsoft 365 desktop apps |
Microsoft Office 2021 |
Microsoft Office 2019 |
Microsoft Office 2016 |
Microsoft Excel add-in |
√ |
√ |
√ |
√ |
Microsoft Word add-in |
√ |
√* |
√* |
√* |
Note: √* indicates 64-bit of the application is not verified
but may also work. |
The following table lists the requirements for plugins.
ALM plugin |
Jira Requirement |
ALM Requirement |
ALM – Test Management for Jira on-premises plugin |
·
Jira
Data Center: 8.0.0 - 9.12.x ·
Jira
Server: 7.0.0 - 9.12.x |
15.0.1 and later versions Note: If a secure protocol is used to access the server, make sure the
relevant certificate is trusted by the Jira server. |
ALM – Test Management for Jira Cloud plugin |
N/A |
15.0.1 and later versions, both on-premises and SaaS. Note:
·
If
a secure protocol is used to access the server, make sure the relevant
certificate is trusted by the Jira server. ·
If
you use this plugin on an on-premises server, make sure the server is
accessible by Jira Cloud and the server uses a secure protocol. |
Visit the Product Support
Lifecycle table for release details and dates.
The Product Support Lifecycle policy defines the level of support OpenText provides for each product version.