Support Matrix

OpenText™ Professional Performance Engineering
OpenText™ Enterprise Performance Engineering

Software version 25.1

The Support Matrix provides up-to-date system requirements and supported environments for installing and running OpenText Professional Performance Engineering and OpenText Enterprise Performance Engineering.

The Support Matrix is also known as a Product Availability Matrix (PAM).

In this topic:

·    OpenText Professional Performance Engineering and OpenText Enterprise Performance Engineering host requirements  2

·    OpenText Enterprise Performance Engineering server requirements  5

·    OpenText Enterprise Performance Engineering web client requirements  6

·    Prerequisite software  7

·    OpenText Professional Performance Engineering requirements on Linux  9

·    OpenText Enterprise Performance Engineering server monitors – IPv6 support 13

·    Virtual Table Server requirements  13

·    Cloud computing  13

·    Integrations  14

·    Supported GUI languages  17

·    Product Support Lifecycle  18

 OpenText Professional Performance Engineering and OpenText Enterprise Performance Engineering host requirements

This section provides system requirement information for installing the following products on a Windows machine: OpenText Professional Performance Engineering Full, OpenText Enterprise Performance Engineering Host, VuGen Standalone, Analysis Standalone, OneLG (standalone load generator), Monitor over Firewall, and MI Listener.

Hardware requirements

This table provides hardware requirements for the products listed above. Memory and CPU requirements vary per protocol and system under test.

Hardware component

Supported / Recommended

Processor

·        4 core CPU

·        8 core CPU (Recommended)

Processor for UI-level protocols*

·        8 core CPU

·        16 core CPU (Recommended)

Memory (RAM)

·        8 GB

·        16 GB (Recommended)

Memory (RAM) for UI-level protocols*

·        16 GB

·        32 GB (Recommended)

Available hard disk space**

·        50 GB

·        100 GB; SSD drive (Recommended)

Network card

1 Gbit/s

* For example, Citrix, SAP GUI.

** All drives must have the minimum disk size required: at least 2 GB on the host system drive, and the amount specified in the product installation guide for any other drive.

Software requirements

This table provides software requirements for the products listed above. For some Vuser protocols, one or more of the below OS may not be supported. For Vuser protocol details, see Supported Protocols.

Software component

Supported / Recommended

Operating system
(see Windows Updates below)

·        Microsoft Windows 10 64-bit versions Enterprise LTSC 2019, 22H2 - (Recommended)

·        Microsoft Windows 11 64-bit 22H2, 23H2

·        Microsoft Windows Server 2016 64-bit*

·        Microsoft Windows Server 2019 64-bit* (Recommended)

·        Microsoft Windows Server 2022 64-bit*

Browser
(used for recording and replaying protocols only)

·        Google Chrome (Recommended)

·        Microsoft Edge

·        Mozilla Firefox

Screen resolution**

·        1366x768 or higher

·        1600x900 or higher (Recommended)

* We recommend enabling Desktop Experience when using this operating system.

** Controller is not supported on display monitors with a 4K or higher resolution.

Windows updates

Before you install any components on a Windows machine, make sure that the full set of Windows updates has been installed, or install the Windows updates listed in the table below.

Windows version

Required updates

Windows 2016 64-bit*

Install the following pack of updates:

1.      KB4494440 x64

2.     KB5031362 x64

Windows 2019 64-bit*

KB5031361 x64

Windows 2022 64-bit*

KB5031364 x64

     Windows 10 64-bit*

1.      KB5031356 x64

2.     KB4495610 x64

3.     KB4487026 x64

4.     KB4480961 x64

* The list of required updates might change due to Microsoft’s update delivery policy or new Windows update releases. If you experience any issues, please contact Software Support.

Component coexistence

The OpenText Professional Performance Engineering Full installation is installed on a single machine.

All the other OpenText Professional Performance Engineering components listed in  OpenText Professional Performance Engineering and OpenText Enterprise Performance Engineering host requirements must be installed on a separate machine, except for the following:

·        Analysis Standalone which can coexist on the same machine with VuGen Standalone

·        OneLG which can coexist on the same machine with VuGen Standalone

Analysis database types

The following table lists the database types and versions that are supported by OpenText Professional Performance Engineering Analysis:

Supported database type

Versions

Microsoft Access

2016, 2021

Microsoft SQL Server

2019

SQLite

V3

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OpenText Enterprise Performance Engineering server requirements

The OpenText Enterprise Performance Engineering server has the following system requirements:

Component

Supported / Recommended

Processor

·        8 core CPU

·        16 core CPU (Recommended)

Memory (RAM)

·        16 GB

·        32 GB or higher (Recommended)

Available hard disk space*

·        150 GB

·        200 GB; SSD drive (Recommended)

Operating system

·        Microsoft Windows Server 2016 64-bit**

·        Microsoft Windows Server 2019 64-bit** (Recommended)

·        Microsoft Windows Server 2022 64-bit**

Database***

·        Microsoft SQL Server 2016

·        Microsoft SQL Server 2017

·        Microsoft SQL Server 2019

·        Microsoft SQL Server 2022

·        Oracle 18c

·        Oracle 19c

·        PostgreSQL 13.x, 14.x, 15x, 16x, 17x

Web server

IIS 8.0, 8.5, 10.0

* All drives must have the minimum disk size required: at least 2 GB on the host system drive, and the amount specified in the product installation guide for any other drive.

** We recommend enabling Desktop Experience when using this operating system.

*** OpenText Enterprise Performance Engineering is not supported with cloud managed databases (RDS).

*** Compressed Oracle tables are not supported. If you have compression enabled, you must disable it before upgrading to 25.1 or higher.

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OpenText Enterprise Performance Engineering web client requirements

The following table displays the system requirements for OpenText Enterprise Performance Engineering web client:

Component

Supported / Recommended

Screen resolution

·        Microsoft Windows: 1366x768 or higher

·        Microsoft Windows: 1600x900 or higher (Recommended)

·        Mac OS: 1280x800 or higher

For best results, set the display scaling to 100%.

Browser

Windows*:

·        Google Chrome (Recommended):

·        The two latest versions

·        Chrome for Business

·        Microsoft Edge 79 or later

·        Mozilla Firefox:

·        The two latest versions

·        ESR 52

macOS:

·        Apple Safari 13, 14

* For optimal performance on Windows, we recommend using Google Chrome.

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Prerequisite software

Before installing OpenText Professional Performance Engineering or OpenText Enterprise Performance Engineering, make sure the prerequisite software is installed on the OpenText Performance Engineering machine running on Windows environment. Some of the prerequisite software is automatically detected and installed by the installer; other prerequisite software must be installed manually.

When you run the installation wizard, the wizard detects which prerequisite software is already installed on the machine and which software is missing. When you continue with the installation, all missing prerequisite software is installed.

OpenText Professional Performance Engineering

The following prerequisite software must be installed:

Prerequisite software

   Means of detection

.NET Framework 4.8

Searches the registry key for the Release value. Its expected value should be greater than 528040:

HKLM\SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full

Note: .NET Framework 4.8 replaces the .NET Framework 4.6.2 and earlier files. If there are any applications that are using the .NET Framework 4.6.2 or earlier files and are running during the installation of .NET Framework 4.8, you may need to restart your machine. If you are prompted to restart the machine, restart it before continuing the installation.

Microsoft Visual C++ Redistributable for Visual Studio 2015-2022 (x86 and x64)

 

Queries the MSI manager for the GUID:

·        x86: {65E5BD06-6392-3027-8C26-853107D3CF1A}

·        x64: {36F68A90-239C-34DF-B58C-64B30153CE35}

In addition, the following Windows updates need to be manually installed:

·        Windows 10: KB5031356

 

OpenText Enterprise Performance Engineering

The following table provides a list of the prerequisite software and the machines on which it should be installed:

Prerequisite software

Machines

   Means of detection

.NET Framework 4.8

·        All server and host machines

·        Standalone VuGen

·        OneLG (load generator)

·        Standalone Analysis

Searches the registry key for the Release value. Its expected value should be greater than 528040:

HKLM\SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full

Note: .NET Framework 4.8 replaces the .NET Framework 4.6.2 and earlier files. If there are any applications that are using the .NET Framework 4.6.2 or earlier files and are running during the installation of .NET Framework 4.8, you may need to restart your machine. If you are prompted to restart the machine, restart it before continuing the installation.

.NET Core hosting 8.0.10

Server

Check for the registry key:

\HKEY_LOCAL_ MACHINE\SOFTWARE\WOW6432Node\Microsoft\Updates\.NET Core\Microsoft .NET Core - Windows Server Hosting (x86)

Microsoft Access Database Engine 2016

Server

Queries the MSI manager for the GUID:

{90160000-00D1-0409-0000-0000000FF1CE}

Note: Uninstall any previous version of Microsoft Access Database Engine before installing Microsoft Access Database Engine 2016.

Microsoft Visual C++ Redistributable for Visual Studio 2015–2022 (x86 and x64)

·        All server and host machines

·        Standalone VuGen

·        OneLG (load generator)

·        Standalone Analysis

Queries the MSI manager for the GUID:

·        {65E5BD06-6392-3027-8C26-853107D3CF1A}

·        {36F68A90-239C-34DF-B58C-64B30153CE35}

In addition, the following Windows updates need to be manually installed:

·        Windows 10: KB5031356

Internet Information Services (IIS)

Server

HKLM\SOFTWARE\Microsoft\InetStp

Looks for both Major and Minor numbers.

Supports IIS version 10.0 (Windows Server 2016 with Desktop Experience)

Strawberry Perl 5.10.1

Standalone VuGen

Queries the MSI manager for the GUID:

{C977182F-221A-337A-B681-963808E0023A}

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OpenText Professional Performance Engineering requirements on Linux

The following table lists the system requirements and distributions for installing the load generator component on a Linux machine. Only the load generator component is supported for installation on Linux. For some Vuser protocols, one or more of the below distributions may not be supported. For Vuser protocol details, see the Supported Protocols guide available from Support Matrix.

Note:

·        Load generators support all X Servers.

·        Network Virtualization is no longer supported on Linux load generators.

Component

Supported / Recommended

Processor

·        4 core CPU

·        8 core CPU (Recommended)

Distribution

·        Oracle Enterprise Linux 8 64-bit

·        Red Hat Enterprise Linux 8.x 64-bit*

·        Red Hat Enterprise Linux 9.x 64-bit (Recommended)

·        SUSE Linux Enterprise Server (SLES) version 15 64-bit

·        Ubuntu Server Linux 20.04 LTS 64-bit*

·        Ubuntu Server Linux 22.04 LTS 64-bit* (Recommended)

·        Ubuntu Server 24.04 LTS 64-bit

Memory (RAM)

·        8 GB

·        16 GB (Recommended)

Available hard disk space

·        20 GB

·        40 GB (Recommended)

* Supports Dockerized load generators.

Prerequisite packages for 64-bit installations

The following table lists the packages that must be installed on Linux machines before installing the 64-bit version of a load generator:

Prior to installing i386 packages, run the command sudo dpkg --add-architecture i386

Distribution

Prerequisites

How to check if it is installed

   How to install

Red Hat family including Oracle Linux

·        glibc.i686

·        glib2.i686

·        keyutils-libs.i686

·        rpm -qa --qf '%{NAME}.%{ARCH}\n' | grep -E 'glibc\.(i686|i386)'

·        rpm -qa --qf '%{NAME}.%{ARCH}\n' | grep -E 'glib2\.(i686|i386)'

·        rpm -qa --qf '%{NAME}.%{ARCH}\n' | grep -E 'keyutils-libs\.(i686|i386)'

·        yum install <package_name>

·        yum install keyutils-libs.i686

·        yum install libidn.i686

·        yum install libidn2.i686

Note: If your machine already has GLib 64-bit (such as OL7), make sure to update it to the latest version to avoid conflicts before installing GLib2 32-bit.

 

·        libstdc++.i686

·        libstdc++47.i686 (Amazon Linux)

·        rpm -qa --qf '%{NAME}.%{ARCH}\n' | grep -E 'libstdc\+\+[0-9]*\.(i686|i386)'

·        libidn.i686

·        libidn2.i686

·        rpm -qa --qf '%{NAME}.%{ARCH}\n' | grep -E 'libidn\.(i686|i386)'

·        ncurses-libs.i686 (required by Security Console)

·        rpm -qa --qf '%{NAME}.%{ARCH}\n' | grep -E 'ncurses(-libs)?\.(i686|i386)'

Ubuntu Server

·        libc6-i386

·        libglib2.0-0:i386

·        lib32stdc++6

·        libkeyutils1:i386

·        lib32ncurses6 (required by Security Console)*

·        libidn11:i386**

·        libidn12:i386***

·        libnss3-tools

·        dpkg -l libc6-i386 | grep 'ii'

·        dpkg -l libglib2.0-0:i386 | grep 'ii'

·        dpkg -l lib32stdc++6 | grep 'ii'

·        dpkg -l libkeyutils1:i386 | grep 'ii'

·        dpkg -l lib32ncurses5 | grep 'ii'

·        dpkg -l libidn11:i386 | grep 'ii'

·        dpkg -l libidnss3-tools | grep 'ii'

·         

·        apt-get install <package_name>

·        apt-get install libkeyutils1:i386

·        apt-get install libidn11:i386

·        apt-get install libidn12:i386

·        • apt-get install libnss3-tools

 

 

* for Ubuntu Server Linux 20.04 LTS 64-bit and 22.04 LTS 64-bit

** for Ubuntu Server Linux 20.04 LTS 64-bit

*** for Ubuntu Server Linux 22.04 LTS 64-bit

SUSE Linux Enterprise Server (SLES) 64-bit

·        lincurses5 32-bit

·        glibc 32-bit

·        libglib-2_0-0-32bit

·        libstdc++6 32-bit

·        keyutils-libs-32bit

·        libidn11-32bit

·        rpm -qa --qf '%{NAME}.%{ARCH}\n' | grep -E 'ncurses[0-9]*-32bit'

·        rpm -qa --qf '%{NAME}.%{ARCH}\n' | grep -E 'glibc-32bit'

·        rpm -qa --qf '%{NAME}.%{ARCH}\n' | grep -E 'libglib-2_0-0-32bit'

·        rpm -qa --qf '%{NAME}.%{ARCH}\n' | grep -E 'libstdc\+\+6-32bit'

·        rpm -qa --qf '%{NAME}.%{ARCH}\n' | grep -E 'keyutils-libs-32bit'

·        rpm -qa --qf '%{NAME}.%{ARCH}\n' | grep -E 'libidn11-32bit'

·        zypper install libncurses5-32-bit

·        zypper install glibc-32-bit

·        zypper install libglib-2_0-0-32bit

·        zypper install libstdc++6-32-bit

·        zypper install libkeyutils1-32bit

·        zypper install libidn11-32bit

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OpenText Enterprise Performance Engineering server monitors – IPv6 support

When configuring monitors in OpenText Enterprise Performance Engineering, you can specify the server’s name as an IP address in IPv4 format or as an FQDN.  The following table lists the monitors that also support the IPv6 format.

Support status

Monitor name

Full support for IPv6 format

Apache Web Server, Citrix Server,  Prometheus, Network Delay Time, , Service Virtualization, SiteScope, UNIX Resources

Uncertified support for IPv6 format

AppDynamics, Azure Insights, CA APM, Dynatrace SaaS, New Relic

 

No support for IPv6 format

Microsoft Active Server Pages, Microsoft IIS, Windows Resources

For a list of the relevant monitors, see Monitors requiring configuration.

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Virtual Table Server requirements

The system requirements for installing the Virtual Table Server on a Linux machine are the same as for installing a load generator on Linux. For details, see Load generator requirements on Linux.

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Cloud computing

OpenText Professional Performance Engineering and OpenText Enterprise Performance Engineering are certified to be installed and run under Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform instances or virtual machines, using a BYOL (Bring Your Own License) model.

Requirements for deploying OpenText Professional Performance Engineering and OpenText Enterprise Performance Engineering on cloud platforms:

·        All components of the cloud computing environment follow the system requirements specified in this document.

·        The required ports are open for communication. For the required ports, see Load Generators on the Cloud in the OpenText Professional Performance Engineering help, and Communications Paths in the  OpenText Enterprise Performance Engineering Installation Guide.

Note:

·        Cloud load generators can be provisioned using the built-in functionality of OpenText Professional Performance Engineering and OpenText Enterprise Performance Engineering. For details, see Manage Load Generators on the Cloud in the OpenText Professional Performance Engineering help and Provision elastic cloud load generators in the OpenText Enterprise Performance Engineering help. All other components must be manually installed and configured by the user.

·        To improve performance, it is preferable to deploy the OpenText Enterprise Performance Engineering server and hosts, and the database in the same region. Consult the cloud provider help for best practices about network performance.

·        Cloud load generator ports are configurable. When all the components are in the cloud, the ports to use are defined by the cloud provider (they are not based on internal IT policies).

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Integrations          

The following integrations are supported with this version of OpenText Professional Performance Engineering and OpenText Enterprise Performance Engineering.

Integrations with other OpenText products

Note: IPv6 support is provided for Application Lifecycle Management and OpenText SiteScope.

Product

OpenText Professional Performance Engineering

OpenText Enterprise Performance Engineering

Application Lifecycle Management (ALM) 17.0.x*, 24.1*, 25.1*

ü

ü

OpenText Software Delivery Management 12.55.4 or later (using Jenkins plugin 5.4 or later)

x

ü

OpenText Network Virtualization 25.1.0.160

ü

ü

OpenText Virtual User Generator 2022, 2022 R1, 2022 R2, 2023, 2023 R1, 24.1, 24.3, 25.1

x

ü

OpenText Analysis 2022, 2022 R1, 2022 R2, 2023, 2023 R1, 24.1, 24.3, 25.1

x

ü

Service Virtualization 2022, 2022 R1, 2022 R2, 2023 R1

ü

ü

OpenText SiteScope 2021.05, 2021.11, 2022.05, 2022.11, 2023.05, 23.4, 24.2, 24.4

ü

ü

OpenText Functional Testing Lab for Mobile and Web 24.4 (supported in TruClient – Native Mobile protocol only)

ü

ü

OpenText Functional Testing 24.4

ü

ü

* ALM Lab Extension for functional and performance testing should not be enabled on the project.

Integration with non-OpenText products

The following integrations with non-OpenText products are compatible with this version of OpenText Professional Performance Engineering and OpenText Enterprise Performance Engineering:

Supported products

Supported versions

Comments

Bamboo

Bamboo 5.10.3 – 9.2.3

Uses App Delivery Management Bamboo CI Plugin CE 23.5, available from Atlassian Marketplace.

See the Bamboo plug-in documentation in the OpenText Enterprise Performance Engineering help.

Jenkins

Jenkins server 2.461

Uses OpenText Application Automation Tools plugin 24.4.

See the Jenkins documentation in the OpenText Professional Performance Engineering or OpenText Enterprise Performance Engineering help.

TeamCity

TeamCity Professional 2024.12

Uses OpenText Enterprise Performance Engineering CI plugin 1.0.5, available from JetBrains.

See TeamCity plug-in in the OpenText Enterprise Performance Engineering help.

Azure DevOps

Azure DevOps Server 2020

Uses OpenText Enterprise Performance Engineering CI plugin 1.1.3, available from Visual Studio Marketplace.

See Azure DevOps plug-in in the OpenText Enterprise Performance Engineering help.

New Relic*

Tested with New Relic REST API (v2)

See New Relic Monitor in the OpenText Enterprise Performance Engineering help.

Dynatrace SaaS and Managed

 

See Dynatrace SaaS and Managed monitors in the OpenText Professional Performance Engineering or OpenText Enterprise Performance Engineering help.

AppDynamics*

SaaS Controller 23.4.2

See the AppDynamics Monitor documentation in the OpenText Enterprise Performance Engineering help.

CA Application Performance Management (CA APM)

10.7

See the CA APM documentation in the OpenText Professional Performance Engineering or OpenText Enterprise Performance Engineering help.

InfluxDB (on-premises)*

2.7.5

See Manage analysis servers in the OpenText Enterprise Performance Engineering help.

Kubernetes (on-premises)*

1.30.8

See Provision Docker hosts automatically in the OpenText Enterprise Performance Engineering help.

EKS*

1.30.8

See Kubernetes configuration settings in the OpenText Enterprise Performance Engineering help.

AKS*

1.31.2

See Kubernetes configuration settings in the OpenText Enterprise Performance Engineering help.

* Supported in OpenText Enterprise Performance Engineering only.

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Supported GUI languages

Language Packs enable you to view the OpenText Performance Engineering user interfaces in your local language.

OpenText Professional Performance Engineering and OpenText Enterprise Performance Engineering support the following languages:

Language

OpenText Professional Performance Engineering

OpenText Enterprise Performance Engineering

Chinese – Simplified

ü

ü

French

ü

ü

German

ü

ü

Italian

ü

ü

Japanese

ü

ü

Korean

ü

ü

Spanish

ü

ü

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Product Support Lifecycle

Visit the Product Support Lifecycle table for release details and dates. The Product Support Lifecycle policy defines the level of support OpenText provides for each product version.

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