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Support Matrix OpenText Software Delivery Management |
This document provides information on OpenText Software Delivery Management system requirements, supported operating systems, technologies, and integrations.
In this topic:
· Hardware
· Software
· Installation, setup, and synchronization
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Visit the Product Support Lifecycle table for release details and dates.
The Product Support Lifecycle policy defines the level of support OpenText provides for each product version.
OpenText Software Delivery Management has the following hardware requirements:
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Component |
Type |
Value |
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Screen resolutions Given both the OS-level scale and browser zoom set at 100%. Different scales will accordingly alter the minimum supported resolution. Resolutions between the recommended and minimum values are also supported. |
Recommended |
1920 x 1080 |
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Minimum supported |
1280 x 720 |
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Production environments Contact customer support for the most up-to-date benchmark documentation. |
Application server Recommended: 2 or more OpenText Software Delivery Management server machines
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CPU: 4 RAM: 8 GB Heap: Min 4 GB Disk space: At least 500 GB (network storage recommended)
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Database server 1 database server machine |
CPU: 8 RAM: 32 GB |
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Elasticsearch server Recommended: 3 Elasticsearch server cluster machines Minimum: 1 Elasticsearch server machine |
CPU: 4 and higher RAM: 16 GB |
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Load balancer 1 load balancing component (load balancer or reverse proxy) to enable clustering |
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Pre-production or test environments (Recommended values) Contact customer support for the most up-to-date benchmark documentation. |
Application server 1 OpenText Software Delivery Management server machine |
CPU: 4 RAM: 8 GB Heap: Max 4 GB Disk space: 200 GB |
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Database server 1 database server machine |
Can be an existing database server. CPU: 8 RAM: 16 GB |
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Elasticsearch server 1 Elasticsearch server machine |
CPU: 4 and higher RAM: 8 GB |
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Virtual machines |
VMware or any virtual machine is supported, provided it has dedicated resources. |
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Note: For performance purposes, we recommend that the database and OpenText Software Delivery Management server both reside within the same LAN.
OpenText Software Delivery Management has the following software requirements:
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Type |
Value |
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Red Hat Enterprise Linux (RHEL) |
8.10, 9.6 |
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Suse |
15 SP7 |
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Open Suse |
16.0 |
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Windows |
2019, 2022,2025 Standard and Datacenter editions (Not Hyper-V/Essentials) |
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Browser |
Chrome |
Chrome: The two latest versions Chrome Enterprise |
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Edge |
Latest version (Chromium-based only) |
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Firefox |
Firefox: The two latest versions ESR: latest |
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JDK |
Open/Oracle JDK 21 on the OpenText Software Delivery Management server. Make sure the latest security updates are always installed on the OpenText Software Delivery Management server. |
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OpenText Software Delivery Management supports the following Database and Elasticsearch versions:
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Type |
Supported |
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Database |
Oracle |
19c, 21c Recommended: 19c Standard or Enterprise edition, with character set AL32UTF8 |
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MSSQL Server |
2019, 2022 Standard or Enterprise edition, case-insensitive collations only. |
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Elasticsearch |
N/A |
From Elasticsearch 8.16 onward through the latest 8.x release Recommended: 8.18 |
OpenText Software Delivery Management supports the following options:
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Supported |
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Cloud environments |
· Amazon Web Services (AWS) (including RDS Database (Oracle and MSSQL) · Microsoft Azure (including Azure SQL Database) · Any cloud environment that supports the Hardware, Software, and Database definitions listed above. |
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Docker |
Take the latest Docker image for the current release: |
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LDAP Server |
Active Directory, or any LDAP provider supporting the LDAP3 protocol |
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MF Connect (Recommended) |
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OpenText™ Application Quality Management ALM/Quality Center - limited license sharing |
17.x, 24.1, 25.1 Recommended: 25.1 Note: You can share up to 15% of your licenses from ALM or Quality Center, or up to 150 licenses, whichever is lower of the two |
OpenText Software Delivery Management supports the following CI server integrations:
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Type |
CI Server Version |
Plugin Version |
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Jenkins |
2.319.1 and later Latest verified: 2.516.3 |
23.4 and later Latest verified: 25.4 |
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Bamboo |
6.3.1 and later Latest verified: 8.2.8 |
1.10.2 and later Latest verified: 2.0.0 |
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Azure DevOps Server and Azure DevOps Services |
2020, 2022 |
25.4.3
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PulseUno |
21.1 and later |
No Plugin Required – Functionality is a core part of PulseUno |
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GitLab |
GitLab Enterprise Edition 18.5 and later GitLab SaaS- Latest on the cloud |
Required ValueEdge 26.1 |
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GitLab (legacy) |
GitLab Enterprise Edition 18.5 and later GitLab SaaS- Latest on the cloud |
23.3.0 and later Latest verified: 24.1 |
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GitHub Actions
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GitHub Enterprise Server version 3.19 and later GitHub Free, Pro, Team |
26.1
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TeamCity |
2024.07 and later |
1.3.7 and later Latest verified: 1.4.8 Maintenance: No longer actively tested, but functionality remains available. |
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GoCD |
23.3.0 and later |
1.0.7 and later Latest verified: 1.0.10 Maintenance: No longer actively tested, but functionality remains available. |
AI integration has the following software and hardware requirements:
Integration is relevant for customers with an Aviator license.
Due to the evolving availability of LLM models and breaking changes in model APIs, supported versions may change over time, and patches may be necessary.
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Component |
Type |
Supported |
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Software |
LLM for Aviator |
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Hardware |
EC2 machine requirements |
AMI: amzn2-ami-hvm-2.0.20250915.0-x86_64-gp2 (Amazon Linux 2 Public Image) Instance Type: m4.large Storage: 30 GB (General Purpose SSD recommended) IAM role: should have the following permissions: EC2 (for self-management or describing operations)
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Hardware
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Database Configuration |
Engine: PostgreSQL compatible Engine Version: 15.10 Cluster Storage Type: Standard |
Caution: When working with integrations, configure OpenText Software Delivery Management with a secured TLS (SSL) connection.
For instructions, see ALM Octane Secure Deployment and Configuration Guidelines.
OpenText Software Delivery Management supports the following integrations:
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Component |
Type |
Supported |
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Automated testing |
Various testing tools are supported. |
For details on supported tools and versions, see Supported Integrations on the Application Automation Tools site. |
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Performance testing |
LoadRunner Enterprise |
25.3 |
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Project Portfolio Management |
Project and Portfolio Management (PPM) |
25.3 |
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Manual testing |
Sprinter |
26.1 |
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Open Text QoT (Quality of Things) |
2.11 Windows and IOS |
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IDE plugins
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IntelliJ IDEA Prerequisite: JavaFX installed |
2017.1 and later On the following operating systems: · Windows · MacOS · Linux Recommended: 25.4 (only with IntelliJ IDEA 2025.3 and later) |
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Eclipse |
2018-09 and later On the following operating systems: · Windows · MacOS Recommended: 25.2.0 |
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Microsoft Visual Studio |
2017, 2019 and 2022 All editions: Community, Professional, and Enterprise Recommended: 2022 |
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Microsoft Visual studio Code |
1.63.2 and later |
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OData |
N/A |
4.0 Any tool that supports OData version 4.0 is likely to work well with OpenText Software Delivery Management OpenText Software Delivery Management OData support has been tested with Power BI and Excel. For OData version 4.0 support, download and install the Microsoft Power Query for Excel add-in. |
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Code coverage reports |
SonarQube |
25.11.0 (community edition) |
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Security integrations |
SonarQube |
25.11.0 (community edition) |
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Fortify SSC |
22.2 and later Latest verified: 25.4 |
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FOD (Fortify On Demand) |
Latest on cloud |
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Core Software Delivery Platform - Test Management for Jira (Jira plug-in) |
Jira Cloud |
Latest on cloud |
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Jira Server and/or Data Center |
Prerequisites: · Jira Server / Data Center 9.4 or higher
Recommended: 10.6.0 · JDK Supported: 17 With Jira Plugin 25.3.2 |
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Microsoft Teams |
N/A |
1.7 |
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Behavior Driven Development (BDD)
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cucumber-jvm |
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cucumber-js |
4.2.1, 5.1.0, 6.0.5, 7.3.0 ,9.0.0 |
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php-behat |
3.8.1 ,3.13 |
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python-radish |
0.13.2, 0.13.4, 0.15 |
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python-behave |
1.2.5, 1.2.6 |
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cucumber-ruby |
4.0.0, 5.0.0, 6.0.0, 7.0.0, 8.0.0 |
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cucumber-jvm (Legacy) |
4.2-4.8.1 and 1.2 |
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JBehave (Legacy) |
4.7 (Gherkin syntax only) |
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