How to Connect to ALM
To store and retrieve scenarios from ALM, you need to connect to an ALM project. You can connect or disconnect from an ALM project at any time during the testing process.
You can connect to one version of ALM from Controller and a different version from your browser. For more information, see the Important Information section in ALM Connection Dialog Box [Controller].
To connect to Application Lifecycle Management:
Select Tools > ALM Connection. The ALM Connection dialog box opens.
Enter the required information in the ALM Connection dialog box, as described in ALM Connection Dialog Box [Controller].
To disconnect from ALM, click Disconnect.
If you authenticated through CAC mode and disconnected from the ALM server, you need to restart the Controller before reconnecting in CAC mode.
If you have a slow connection to ALM, this may be because the Controller machine does not have access to the WAN, and so cannot verify the digital signature of the relevant files.
Resolution: Download and import the certificates from https://support.globalsign.com/customer/portal/articles/1426602-globalsign-root-certificates using certmgr MMC until the issue is resolved (you might not need to import all the certificates). This information is also available in a knowledge base article.