Download Help Centers

Our Help Centers provide you with comprehensive user assistance.

We recommend that you use the online versions of the Help Centers for the most recent updates available. If your organization has firewall restrictions that prevent you from using the online versions, you can save the help center files locally.

Note: To view a Help Center in Internet Explorer, you need to enable Javascript (Active scripting) in your browser settings (Tools > Options > Security > Internet > Custom Level).

Download local help - English

The following files are available for download. Download the packages that you require.

Note: Check that the help version matches your product version. For previous versions, check the download page of the relevant Help Center.

File for download Information

VuGen_Help_2020_sp2.zip

Help Center package for VuGen version 2020 SP2, to use with LoadRunner Professional full installation, and VuGen standalone installation.

The package includes:

  • VuGen Help Center
  • Function Reference
  • TruClient
  • PDFs
  • Readme

Download and extract the contents to <LoadRunner Professional root>\help.

LRP_Help_2020_sp2.zip

Help Center package for LoadRunner Professional version 2020 SP2, to use with LoadRunner Professional full installation*, and with standalone installations of Analysis, Load Generator, MOFW, and MI Listener.

The package includes:

  • LoadRunner Professional Help Center (for Controller and Analysis)
  • PDFs*
  • Readme

Download and extract to <LoadRunner Professional root>\help.

* For a LoadRunner Professional full installation, you should also install the VuGen Help Center package. The PDFs folder has the same content in both packages.

VTS_Help_2020_sp2.zip

VTS Help Center for VTS version 2020 SP2.

After you install VTS, download and extract the VTS help .zip file to <VTS root>\VTS\web\admin\Web\help.

Analysis_API_Help.zip Download and extract the contents to <LoadRunner Professional root>\help.
Protocol_SDK_Help.zip

After you install the Protocol SDK, download and extract the contents of the Protocol SDK help .zip file to <LoadRunner Professional root>\LoadRunner Protocol SDK\documents.

To open the help, click <LoadRunner Professional root>\LoadRunner Protocol SDK\documents\LR_Protocol_SDK\webframe.html.

LoadRunner Developer Help Center See the LoadRunner Developer download page
Network Virtualization Help Center See the Network Virtualization download page

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Download local help - Japanese

The following file is available for download:

LoadRunner_Help_JA_2020.zip

Localized Help Center package for LoadRunner Professional version 2020.

Note: This Help Center does not include updates for 2020 SP1 or SP2.

The package includes:

  • LoadRunner Professional Help Center for VuGen, Controller, and Analysis
  • Function Reference (English)
  • Installation guide PDF
  • Readme

Download and extract to <LoadRunner Professional root>\help.

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Access local help

When using the local help:

  • For some LoadRunner Professional components, there is a switch to toggle between online and local mode. To change the display option, select Help > Help Center Options > Open Online or Open Locally.
  • If you are working on a full installation LoadRunner Professional machine, the Help Center Options for all components are set according to the setting in VuGen.

Note: If the online help center is unavailable at the start of a LoadRunner Professional application session, the Open Online option may be disabled during the whole session with that application.

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