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# SLA Report

An SLA (Service Level Agreement) defines goals for the load test scenario. Controller measures these goals during the scenario run and analyzes them in the Summary Report. The SLA Report shows the succeeded or failed status of all SLAs that were defined for the scenario run.

Note: Analysis data (for example, transactions) that has been excluded by the Summary Filter is not available for analysis in the SLA report.

You create the SLA Report in one of the following ways:

- Reports > Analyze SLA

- Right-click the Summary pane > Add New Item > Analyze SLA

For more information on the relavant tasks, see Defining service level agreements.

User interface elements are described below:

UI Element | Description
--- | ---
Display of SLA statuses | SLA status per goal. Where the SLA was defined over the whole run, the report displays a single SLA status for each goal definition. SLA status for each transaction per time interval. Where the SLA was defined per time interval within the run, the report displays the status of the SLA for each transaction per time interval. The green squares show time intervals where the transaction performed within the SLA boundary. Red squares where the transaction failed and gray squares show where no relevant SLA was defined. SLA goal definitions. Where the SLA was defined per time interval within the run, a further section appears detailing the goal definitions for the SLA. SLA based on APDEX. Where the SLA was defined based on the Transaction Response Time (APDEX) rule, an APDEX rating is displayed for the whole scenario run.

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