Support Matrix

This page contains information about the compatibility of scripting tools, protocols, monitors, and other assets used by LoadRunner Cloud. It also lists the browsers and versions in which LoadRunner Cloud is supported.

Note: We recommend that you use the most up-to-date, supported versions.

Scripting tools

The following table lists the tools you can use to create scripts for your load tests:

Scripting Tool Supported Version
TruClient 12.00-2021
VuGen 12.00-2021

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The following table lists the protocols that are supported in LoadRunner Cloud load tests:

Protocol Supported Version
Citrix 4.x and later
DevWeb 12.60-2021
  • Oracle - JInitiator

  • JInitiator

  • SAP 7.40, 7.50

Gatling 2.1.7
Java 1.6 - 1.10
JMeter 2.11-5.3
Mobile Web (HTTP/HTML) LoadRunner 12.00-2021
MQTT 3.1
Selenium 3.2
Silk Performer


The following Silk Performer protocols are supported:

  • Web low level (HTTP), shown in LRC as SP Web Basic
  • Web business transaction (HTML/HTTP), shown in LRC as SP Web Page-level
  • HTTP Live Streaming (HLS), shown in LRC as SP HLS
  • XML/SOAP, shown in LRC as SP Web Services
  • Silk Web browser-driven, shown in LRC as SP Browser-driven
.NET 2.3, 3.5, 3.5 SP1, 4, 4.5, 4.6, 4.6.1, 4.6.2

For protocol bundle information, see LoadRunner Cloud licenses.

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The following table lists the monitors supported by LoadRunner Cloud:

Monitor Supported Version
AppDynamics SaaS
Dynatrace SaaS
Dynatrace on-premises 6.5 and later
New Relic SaaS
SiteScope SaaS
SiteScope on-premises 2020.05

For details on working with monitors, see Monitors.

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On-premises load generators

While we strongly recommend that you use the current version of the on-premises load generator (version 2021.01), LoadRunner Cloud does support up to two versions back.

The following table shows the compatibility between LoadRunner Cloud on-premises load generators and LoadRunner:

On-premises load generator version LoadRunner version
2021.01 (current) 2021
2020.10 2020 SP3
2020.07 2020 SP2

For details on working with on-premises load generators, see On-premises load generators

Note: For details of the supported UFT Mobile versions, refer to the My product matrix page in the UFT Mobile Help Center. Look for the UFT Mobile version associated with the VuGen/TruClient version in use.

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CI tools

LoadRunner Cloud supports the following CI tools:

CI Tool Version
Bamboo 5.9, 10-6.x
Jenkins Jenkins Server 2.60.3 and later
Azure DevOps Azure DevOps Server 2018

For details on working with CI tools, see CI Tools.

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Supported browsers

We support the two most recent versions of the following browsers, but strongly recommend using the latest version.

OS Browser











Safari (latest version only)

Note: If you work in Compatibility mode, LoadRunner Cloud may behave unexpectedly.

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Screen resolutions

Recommended: 1920 x 1080

Supported: 1024 x 768

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