LoadRunner Cloud licenses

To run load tests using LoadRunner Cloud, you must purchase a LoadRunner Cloud license.

Purchase a LoadRunner Cloud license

A LoadRunner Cloud license consists of both a run type and Vuser type. You can purchase a combination of run types and Vuser types to meet your team's needs.

The following run types are available for purchase:

License Description

Vusers (VU)

  • A fixed license enabling you to run any Vuser type.
  • Purchasable through your Customer Sales representative.

Vuser hours (VUH)

  • Enables you to run any Vuser type by the hour. 1 VUH is effectively 1 Vuser executing a load test for 1 hour. For details, see Virtual user hour (VUH) licenses below.

  • VUH licenses can be purchased through your Customer Sales representative or from the AWS Marketplace site, as a pay-per-use license.

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Protocol bundles

The following table describes the available bundles and their associated protocols.

For details about the supported protocol versions, see the Support Matrix.

Protocol bundle Supported protocols Description
  • Selenium

  • TruClient - Mobile Web

  • TruClient - Native Mobile

  • TruClient - Web

  • Web Vuser and Dev Vuser script types

  • Silk Performer script: Web browser-driven (AJAX)

A GUI Vuser emulates actions on the GUI level. For example, a user clicking a button. Since the GUI has to be rendered for each virtual user, these Vusers consume significantly more processing resources.


  • The Silk Web browser-driven protocol is shown in LRC as SP Browser-driven.
  • Before running a Silk Web browser-driven script on a specific browser, such as Chrome or Firefox, on an on-premises load generator, make sure that the browser is installed on the load generator machine.

For additional limitations for Silk Performer scripts, see Script limitations.

  • DevWeb

  • Java Record Replay

  • Java Vuser

  • Java over HTTP

  • Kafka

  • Mobile Application - HTTP/HTML

  • MQTT (Internet of Things)

  • TruAPI


  • Web Services

  • Silk Performer scripts: Web low level, Web business transaction, HTTP Live Streaming, and XML/SOAP

  • Dev Vuser script types

A Web Vuser emulates a user's actions at the network API level. For example, HTTP requests and responses without rendering the UI.

Supported Silk Performer protocols are: Web low level, Web business transaction, HTTP Live Streaming, and XML/SOAP. For details, see Protocols.


  • Oracle NCA

  • Oracle Web


  • SAP-Web

  • Siebel Web

ERP Vusers are used to test Enterprise Resource Planning systems, packaged suites of business applications.

SAP GUI is only supported for on-premises load generators.

Siebel Web is only supported for cloud load generators and Windows on-premises load generators.

  • Citrix ICA

  • .NET

  • ODBC

  • RDP (Remote Desktop Protocol)

  • RTE (Remote Terminal Emulator)

  • Windows Sockets

A Legacy Vuser is used for running legacy LRP/LRE protocol scripts.


  • Legacy protocols are only supported for on-premises load generators.
  • ODBC, RDP, and RTE are only supported for Windows on-premises load generators.
  • Apache JMeter

  • Gatling

A Dev Vuser is used for running third-party protocols, such as JMeter and Gatling.
All protocols All above protocols An All protocols Vuser can be used to run any of the above Vuser types.

Note: Beginning with LoadRunner Cloud version 2021.04, Flex and LeanFT scripts are no longer supported.

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Virtual user hour (VUH) licenses

VUH licenses enable you to run Vusers by the hour. 1 VUH is effectively 1 Vuser running a load test for 1 hour.

Calculate the required number of VUH

As you create your test definition, the cart displays the number of VUH required to run your test.

The number of VUH is calculated by the following formula, rounding up to the nearest whole VUH:

(Vusers * Test execution time in seconds)/3600)

Note: Test execution time includes the test duration, the duration of all the ramp ups, the duration of all the tear downs, the paused time, and the actual delayed start.


Vusers Ramp up Duration Tear down  Vusers * Total test time  Total VUH
1 00:05:00 00:40:00 00:05:00 1 * 50 minutes 1
10 00:10:00 00:40:00 00:10:00

10 * 60 minutes

10 00:10:00 00:10:00 00:10:00 10 * 30 minutes 5

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LoadRunner Cloud license consumption

The license consumption works in the following way:

LoadRunner Cloud consumes the licenses available for the specific Vuser type. If the number of licenses configured in a test exceeds the number of available licenses for that Vuser type, LoadRunner Cloudautomatically uses another existing license bundle. View your cart to see the estimated license usage before you run the test.

The following tables shows several examples of how this can be applied to the Vusers (VU) license run type:

If number of licenses configured in a test is: But the number of available licenses is: LoadRunner Cloud automatically uses:

100 Dev

50 Web

10 GUI

75 Dev

50 Web

50 GUI

75 Dev

50 Web

35 GUI

1000 Web

500 GUI

800 Web

500 GUI

500 All protocols

800 Web

500 GUI

200 All protocols

Example of how this can be applied if the license run type is Vusers hours (VUH):

If number of licenses configured in a test is: But the number of available licenses is: LoadRunner Cloud automatically uses:

Vusers type: 20 Web

Test duration: 3 hours

Cost: 60 Web VUH

50 Web VUH


50 Web VUH


Order of license consumption

LoadRunner Cloud consumes licenses in the following order:

  1. VU licenses (consumed before VUH licenses)
  2. Lowest to highest bundle cost: Dev (lowest), Web, GUI, and All protocols (the highest)
  3. Nearest expiration date

The following example shows the order in which LoadRunner Cloud consumes several licenses with different costs and expiration dates.




Expiration date
























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Track your LoadRunner Cloud license consumption

You can track your license consumption from within LoadRunner Cloud.

  • To track your license consumption for the current project, go to LoadRunner Cloud banner > Settings > License information and select Licensing. The table displays all of your active and historical license information.

  • To track license consumption for a specific project or multiple projects, go to LoadRunner Cloud banner > Settings > Management. In the Tenant Management area, select License > Consumption. In the left pane, choose the project(s) whose consumption you want to view. For details, see Licenses.

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View the license usage report

The Usage Report tab shows the license usage per test run.

To track the usage for the current project, go to LoadRunner Cloud banner > Settings > License information and then select Usage Report.

The following table lists the primary details that are displayed in the usage report:

Column Description
Run Id

The run id of the test.

Test name The name of the test.
Vusers The total number of Vusers used during the test.
Delayed start duration

The duration of the delayed start.

Duration The duration of the test run, including the time the test was paused.

The type of license used to run the test, VU or VUH. For details, see The following run types are available for purchase:.

<Vuser type>

The total number of <Vuser type> Vusers used during the test.

For example, the total number of GUI Vusers used during the test.

For details on the different Vuser types, see Purchase a LoadRunner Cloud license.

Run time

The date and time of the test run.

State The state of the test run, either Active or Deleted.
User The name of the user who ran the test.

The usage report also lets see the number of Vusers per bundle and protocol types that participated in the test run.

  • To view the bundles, expand Bundles in the table header.
  • To view the protocols, expand Protocols in the table header.

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Export license usage report data

You can save the usage report to a file. In the Usage Report tab, click Export to CSV in the table header to export the license usage data to a .csv file.

If your usage data includes test names with non-English characters, you need to configure third-party software, for example Excel, to use UTF-8 when displaying report results.

For example, in Excel, use the following steps to correctly format the data to view non-English characters:

  1. Import the data using Data > From Text.
  2. In the Text Import Wizard select the following:

    Setting Options
    Original data type


    File origin

    65001: Unicode (UTF-8)

    Delimiters Comma

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30-day trial license

The LoadRunner Cloud 30-day trial license provides Vuser hours, which enable you to run load tests on Amazon Web Services (AWS).

The trial license includes 1,000 GUI VUHs with the following restrictions:

  • 1 concurrent test limited to a 1-hour duration

  • Maximum concurrent Vusers per test run: 100 Web, 30 GUI, and 100 Dev

  • Maximum number of test runs: 10

  • Max hits/sec: 50

  • Pacing: 1 second (default). You can manually configure the pacing, but you cannot set it to less than 1 second.

For details on extending a trial license, contact your account manager or sales representative.

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Contact us about licensing questions

Do you have licensing questions? Open a ticket.

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See also: