This Readme provides the latest information about Performance Center 12.60 to 12.63.

View the Performance Center Help online to access the most up-to-date version of the documentation and readme.

Getting Started

What's new in Performance Center

For a list of new features in this version of Performance Center, see What's New in Performance Center.

Before installing / upgrading

You must install ALM 12.60 as a prerequisite to installing Performance Center 12.60, 12.61, 12.62 or 12.63 (we recommend installing the latest ALM 12.60 patch—Patch 2). For details, see the Application Lifecycle Management Installation and Upgrade Guide.

Installing Performance Center

Performance Center 12.61, 12.62, and 12.63 are patches that must be installed on top of Performance Center 12.60. For details, see Upgrading to the latest Performance Center patch in the Performance Center Installation Guide.

Known issues

For known issues with ALM, see ALM Notes and Limitations.

For known issues in this version of Performance Center, see Performance Center Notes and Limitations.

For details of known issues in LoadRunner (Performance Center uses various LoadRunner tools), see the LoadRunner Readme.

Multilingual Support For known Internationalization and Localization issues with ALM, see Multilingual Support.


ALM Notes and Limitations

This section includes:

ALM Installation

ALM Client Installation

Tip: We recommend using My Performance Center instead of the ALM client.

Connecting from VuGen or Analysis to ALM

Project Upgrade


Lab Management

TLS 1.2


Performance Center Notes and Limitations

This section includes:

For notes and limitations on LoadRunner, see the LoadRunner Readme.

Performance Center Installation and Upgrade

Configuration Wizard error

When trying to run the Performance Center Configuration Wizard, it displays the error: “Failed to load object HP.Software.HPX.ConfigurationModel.Pages.PageInstaller. Would you like to continue with the configuration?"

Resolution: This is an indication that the Windows operating system is corrupted. We recommend performing a clean installation of the Windows operating system on the affected machine.


If Oracle is installed on the machine intended for the Performance Center Server, the IIS port will be in use by HTTPOra service. To use the machine as a Performance Center server, you must stop and disable the HTTPOra service, run IIS, and install the Performance Center server.

Adding or reconfiguring a Performance Center 12.x server in Lab Management

When adding/reconfiguring a Performance Center 12.x server in Lab Management, the operation fails and one of the following IIS configuration or change identity errors occur:

  • Change Machine Identity failed. Reason: Value cannot be null

  • The IIS configuration of Performance Center server failed. Reset IIS and add or reconfigure the Performance Center server

  • Could not send message

Resolution: See Software Self-solve knowledge base article KM00966287.

FIPS Compliant

Performance Center server and host components are not FIPS complaint and cannot operate on a FIPS enabled Windows machine. For details on how to work with Performance Center on a FIPS enabled Windows machine, see Software Self-solve knowledge base article KM01420828.

SSL certificate files replaced when installing Performance Center over a previous version

When installing Performance Center 12.60 over a previous version, the installation replaces the SSL certificate files. If you are working with cloud-based load generators you might experience connectivity issues.

Resolution: Before installing Performance Center 12.60, back up the certificate files in the following directory: <Performance Center root>\dat\cert. After installing Performance Center 12.60, copy the backed up certificate files to <Performance Center root>\dat\cert.

Security - CA certificate

You must update CA and TLS certificates if they were created with LoadRunner tools (Controller, MI Listener, Load Generators, Monitors Over Firewall) or if they do not contain the required extension information for the CA certificate being used. For details, see the Security - CA certificate section in the LoadRunner Readme.

For Performance Center, in addition to these steps, you also need to update CA and TLS certificates for the Performance Center server which communicates with load generators for LAB-related operations. These certificates are located in the <PC Server installation folder>\dat\cert folder. See the above instructions for details on how to obtain the required certificates.

Performance Center Server installation / configuration process If you encounter an error that the api-ms-win-crt-string-l1-1-0.dll is missing, you should restart the Performance Center server.

Performance Test Execution

Performance Center Licensing

Due to changes in Performance Center licensing in version 12.60, you need to replace your current license to enable working with Performance Center 12.60 or later.

To obtain a Performance Center license:

For more information, see the instructions provided in the portal's Contact Us / Self Help page, or click Contact Licensing Delivery Center to request assistance if required.

Vuser Scripts

Monitor Profiles

If you create a Load Test with a monitor profile and copy it to a different project, but choose not to copy linked entities, you cannot remove the monitor profile.

Online Monitoring

Diagnostics Data


Cloud Load Generators






When using an IE 10 browser on Windows 10 operating systems, help pages all open to the Help front page.

Resolution: Open the Help and search for the required information manually by using the search or index fields, or use a different browser.

Multilingual Support

This section includes the following sections:

Internationalization Limitations

Localization Limitations

Beta and Tech Preview Features

This product includes limited functionality entitlements – these can be either “beta” or “tech preview” features (as indicated in the What’s New). This means that these beta or tech preview features may be undergoing further testing before their full capabilities are released. These features, including their capabilities and content, are provided on an “as is” basis. Micro Focus disclaims all other warranties. Micro Focus shall not be responsible for any loss or damage suffered by any customer as a result of their use of any beta or tech preview feature.

Micro Focus reserves the right to change or remove a beta or tech preview feature at any time, without further notice. These features, which include basic capabilities, are currently offered as embedded features accompanying the product license. In the future, Micro Focus may offer advanced capabilities for the same features at a separate cost.

Should you encounter any bugs, glitches, lack of functionality, or other problems with any beta or tech preview feature, please let us know immediately. Your help in this regard is greatly appreciated. Send your feedback to Performance Center Feedback.

Legal Notices


Certain versions of software and/or documents (“Material”) accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company.  As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company.  Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.


The only warranties for products and services of Micro Focus and its affiliates and licensors (“Micro Focus”) are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. Micro Focus shall not be liable for technical or editorial errors or omissions contained herein. The information contained herein is subject to change without notice.

Restricted Rights Legend

Contains Confidential Information. Except as specifically indicated otherwise, a valid license is required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license.

Comodo Code Signing Certificate

The code signing certificate for Performance Center was changed from Verisign to Comodo starting on January 1, 2017.

If you are installing this product on a computer with an older version of Windows, or on a computer without automatic Windows updates, the Comodo root certificate may not automatically be included as a trusted root certificate.

In such cases, we recommend manually configuring Comodo as a trusted root certificate.

For more details, see:

Copyright Notice

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