Remote Management Agent service

The OpenText Performance Engineering Remote Management Agent service enables you to manage remote machines from Administration.

The agent is hosted on a Windows-based operating system, and is run as a service under a Local System account which has extensive permissions.

Note: We recommend changing the Local System account to run the service with the minimal permissions required for its operation (see below for details).

Change user under which the services are running

To run the agent service with a less-privileged user, change the user under which the service is running. To do this, configure a limited user account with restricted permissions (such as a Windows service account), that allows the user to perform only the necessary actions required by the system.

When creating a limited user account for running the agent service, we recommend using a Standalone Load Generator. Otherwise you must reconfigure the service to run under this user account each time the server or host are reconfigured. This is because the process recreates the Remote Management Agent Service with the default Local System account permissions.

Remote agent actions

This section lists the actions for which the Remote Management Agent service is responsible.

Platform	Actions
OpenText Enterprise Performance Engineering Server	Get Processes Kill Processes
OpenText Enterprise Performance Engineering Host	Reboot Configure LoadRunner Agent Get Processes Kill Processes
OneLG	Reboot Configure LoadRunner Agent Get Processes Kill Processes Get Components Get OneLG version

If the public key is not set on the host or on the OneLG machine, the above actions cannot be performed. For details, see Public keys.