Install your Mobile Center license

Mobile Center comes with a 45-day trial license, activated on the date that you install the software. After the trial period, you need to install a valid license to continue working with Mobile Center.

Note: Starting with the release of version 2.20, Mobile Center's licensing model was restructured to provide more flexibility and a new license key was required. Existing customers with active support contracts who did not upgrade to Mobile Center 2.20 and did not acquire a new license key, should obtain their key from Software Licenses and Downloads before upgrading Mobile Center.

Get your license key

Customers with a valid order number can go to the Software Licenses and Downloads portal where they can access their entitlements to software activations and downloads. You need a Passport account to sign in to the portal.

For assistance, refer to the videos and quick start guide available on the Software Entitlements portal, or contact a regional licensing support center or your sales representative.

Install your license key

Once you have the license key, you will need to install it in Mobile Center. The license key can be copied directly from the Software Licenses and Downloads portal, or you can save the key for download as a .dat file.

To install a license:

  1. Navigate to the Lab console http/s://<Mobile Center server IP address>:<server port> and log in with your credentials.
  2. In the ADMINISTRATION menu, select the LICENSES tab. Note that only Mobile Center users with an admin role have access to the ADMINISTRATION menu in the Lab console.
  3. The ADMINISTRATION > LICENSES page lets you view and manage the Mobile Center licenses. You can see license information such as the number of active licenses, their expiration dates, their device capacity, and the license type. This page also details the total number of devices in use. You can connect as many devices as you want to Mobile Center, however, the number of devices that can use Mobile Center at the same time (regardless of the type of activity) is determined by the license capacity.

    For early access multi-project feature only: Select Project Management to access the Licenses page. Only users with an operator role have access to Project Management.

  4. In the Add a new license section, add a license in one of the following ways:

    • Paste the license string into the text box and click Upload text to send the new license to the server.
    • Click Upload file to select the .dat file containing the license.

    Note that If you upload two licenses of the same type, the license with the earlier expiration date will be shown in the Active section.

Mobile Center will warn you when a license is about to expire. If your license expires, you can log in to update the license if you have administrator privileges. You will only have access to the LICENSES page.
Early access multi-project feature only: You require operator privileges to access the Licenses page.

For information on the license support center for your region, see License Support Centers.

Clock tampering

A clock is said to be tampered with, when the current access time is earlier than the last access time. The current access time is the current time in the system when the license key is being used, reported, or acted upon in the license store. The last access time is the last time the license key was used, reported, or acted upon in the license store.

When Mobile Center detects clock tampering, you will no longer be able to log into Mobile Center. Any new license that you will upload will be ineffective.

To allow your license to be operable after clock tampering:

  1. Stop the server.
  2. Return the clock to the original date before the change.
  3. Start the server.

License types

The following table summarizes what each of the license types includes:

Express
Core device management system
Number of devices that can be accessed concurrently 1
Integrations Appium only
Exploratory testing
Professional
Core device management system
Number of devices that can be accessed concurrently Starting with 4 concurrent devices.
Network Virtualization (NV) 1 NV node locked instance with 2 concurrent emulated flows.
Automated Functional Testing

1 UFT concurrent license

Exploratory testing
Enterprise
Core device management system
Number of devices that can be accessed concurrently 30
Multi-workspace feature*
Network Virtualization (NV) 1 NV node locked instance with 30 concurrent emulated flows.
Automated Functional Testing 1 UFT concurrent license.
Exploratory testing
Ultimate
Core device management system
Number of devices that can be accessed concurrently Unlimited
Multi-workspace feature*
Network Virtualization (NV) 1 NV node locked instance with 100 concurrent emulated flows.
Automated Functional Testing 1 UFT Enterprise Edition concurrent license.
Exploratory testing
Professional services 2 weeks professional services for mobile.

* Full multi-workspace functionality is only available with a Trial, Enterprise, or Ultimate license. If you install an Express or Pro license, or if you move from a Trial license to an Express or Pro license, you will have limited functionality. You will be able to manage the access of users to available devices by creating workspaces, and by moving devices and users to these workspaces, similar to the device group functionality provided in earlier versions of Mobile Center. However, you will only be able to upload apps to the Public workspace.

See the Promotions page for additional licenses and services that you receive when you purchase a license for Mobile Center.