Install the connector on a Linux machine

The Device Connector is a standalone component for connecting devices to Mobile Center. The connector is automatically installed on the Mobile Center server machine as part of the installation process. However, you can also install the connector as a standalone component on a different Linux machine, and configure it to connect to the Mobile Center server. In this way, devices connected to distributed Linux connector machines become part of the Mobile Center device lab.

For details on how to see all of your connectors, see View and manage connectors.

Before you start

  1. You will need the IP address or FQDN of the Mobile Center server machine. Your administrator can help with these details. The FQDN must begin with an English alphabetical character. FQDNs beginning with numbers are not supported.
  2. You also need to be connected to the Mobile Center server when installing and starting the connector.
  3. Tip: Ping the server to check that it is up.

  4. Make sure that a Mobile Center server is not already installed on the machine.
  5. For information on the recommended system requirements, see system requirements.

Install the connector

The standalone connector for Mobile Center 2.80 can be installed as a full installation, or as an upgrade on top of an existing installation of the connector for Mobile Center 2.70. The installer checks what files are already present, and installs or updates the relevant files.

To install the connector:

  1. Download the Linux connector in one of the following ways:

    • In the Mobile Center Lab console, click in DEVICE LAB > CONNECTORS.
    • Navigate directly to Mobile Center on ADM Marketplace from your browser and select your version of Mobile Center.
  2. On your Linux machine, log in as root or as a user in the Linux sudoers file.
  3. Copy the file to your Linux machine and extract the installation files: 
    unzip <name of Linux connector installation file>.zip –d <Target directory Name>
  4. Change directory to the CONNECTOR directory in the Target directory:
    cd <Target directory name>/CONNECTOR
  5. Run the connector installer:
    ./<install_connector-x64 file name>.bin
  6. Read the License Agreement, and select Y to accept the terms and proceed with the installation. Fill in the information or answer the questions in each of the Installation sections following these guidelines:
  7. User configuration
    Enter y to use an existing Linux user, or enter n to use the default new user "mc". Enter the password for this user.
    Server configuration

    Mobile lab specifications:

    • Connect to Mobile Center. For connecting to the lab via an on-premises Mobile Center server, enter the IP address or the fully qualified domain name (FQDN) of the Mobile Center server machine. If the server was installed using an FQDN, use that same name here.

      If the server that you are connecting to was configured to work without SSL, you need to also install the connector with a non-secure connection. For non-SSL, enter n to indicate that the selected port is not an SSL port.

      When prompted for a port, note that the default secure port using SSL is 8443. For a non-secure server, the default is port 8080.

    • Connect to StormRunner Functional (SRF). To access the lab via SRF, paste your credentials when prompted. To obtain cloud credentials, open StormRunner Functional. In MOBILE LAB> CONNECTORS, click . In the Add Device Connector dialog box, click Generate Credentials.

    For details on how to change the configuration after the installation, see Change the configuration of the connector.

    If connecting over a proxy, enter y and specify the proxy details. When working in SSL mode, proxy user credentials are not required.
    Certificate configuration

    Enter your Mobile Center user name (email) and password. If Mobile Center has been configured to work with LDAP, you must provide either the admin@default.com user or your LDAP user name and password.

    Caution: If you are performing an upgrade from a previous version of the connector, do not modify these values.

    Connector configuration
    Provide a meaningful name for the connector, as this will allow you to effectively filter devices based on connector names. Enter the Connector's IP address or FQDN.
    Specify the connector port or use the default , and the port to be used internally (Default 8081).

Review the pre-installation summary and press Enter to continue with the installation of the connector.

Caution: To insure integrity and confidentiality of the information stored with Mobile Center, we strongly recommend that you incorporate filesystem monitoring on the installation and temporary folders.

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Connect and verify devices

  1. If you have not already done so, make sure to follow the steps for initial device configuration when connecting Android and iOS devices .
  2. Connect the device to the connector machine using a USB cable. On some devices, when you connect the device, there may be notification, trust, or location pop-ups. Accept these pop-ups.
  3. Wait until the Agent is running on the device.
  4. If the Agent does not start up on the device, verify that the devices are recognized:

Additional considerations for iOS devices

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Start and stop the connector

You can stop and start the connector with the following commands:

  • To start the connector: service mc start
  • To stop the connector:  service mc stop
  • To restart the connector: service mc restart

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Enable localization

To display system apps (apps that are used to run the device itself) in a supported language other than English, after installing the connector, navigate to /opt/mc/connector/conf/connector.properties and uncomment the following line in the file:
ENABLE_LOCALIZATION=true

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Uninstall the connector

You can uninstall the connector for Linux as follows:

  1. Log into the Linux connector machine as root user, or as a user in the Linux sudoers file.

  2. Change directory to the connector installation directory:
    cd <path to installation folder> (Default /opt/mc/)
  3. Run the uninstall script by entering the following command:
    ./MC_uninstall
  4. Press enter to proceed with uninstalling the Mobile Center connector.

Note: If you installed or upgraded the connector using an existing Linux user, you will be asked during the uninstall whether or not to remove this user. If you used the default new user created by Mobile Center during the installation ("mc"), this user will be deleted automatically.

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Change the configuration of the connector

If you need to modify your connector details, for example to switch between an on-premises Mobile Center server or the StormRunner Functional mobile lab, of if you need to change the server or connector details, you can use the Mobile Center update tool. When you run the tool, you can update any of the following :

On-premises Mobile Center server details:

  • IP address or FQDN

  • Port

  • Secure or non secure connection (SSL)

  • Proxy information

StormRunner Functional Mobile Lab:

  • Credentials

Mobile Center Connector details:

  • Credentials

  • Connector name

  • Connector IP address

  • Connector port

To change the configuration of the connector:

  1. On the connector machine, log in as root or as a user in the Linux sudoers file.
  2. Navigate to your connector installation directory.
    Default opt/mc/
  3. Run the following command:
    ./MC_update
  4. When prompted, specify the new details.
  5. Restart the connector at the end of the process to allow the change to take effect.
  6. SSL access only: When you modify the connector details following a change to the server details, a new certificate is generated for the connector. Testing tool users will also need to reconfigure their SSL access Mobile Center.

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See also: