License installation and management
UFT Mobile comes with a 45-day trial license, activated on the date that you install the software. After the trial period, you need to install a valid license to continue working with UFT Mobile.
When using UFT Mobile as a managed service provided by an MSP or when shared spaces are enabled, licenses are installed at the operator level in the Operator console. When shared spaces are not enabled, licenses are installed by the administrator in the Administration menu. For more details about the shared spaces feature, see Shared spaces (on-premises).
This section is relevant only for on-premises deployments of UFT Mobile. Customers with a valid order number can go to the Software Licenses and Downloads portal where they can access their entitlements to software activations and downloads.
For the different license editions available, and the functionality included with each, see UFT Mobile editions.
There are two license modes when working with UFT Mobile:
Concurrent devices: This license mode is based on concurrent use of devices. You can connect as many devices as you want to UFT Mobile, however, the number of devices that can use UFT Mobile at the same time (regardless of the type of activity on the devices) is determined by the license capacity.
Device hours: This license mode is time-based. The total usage time of devices is limited by the number of usage hours purchased. This mode requires AutoPass License Server. For the supported version of AutoPass License Server, see My product matrix. For details, see Device hours license.
Install licenses (on-premises)
This section is relevant only for on-premises deployments of UFT Mobile.
Concurrent licenses are installed in the License Management page in the UFT Mobile Lab. Device Hours are installed on the AutoPass License server. Once you have your license key, install it as follows:
Concurrent devices license
- Open License Management.
When shared spaces are not enabled: Navigate to the Lab console
http/s://<UFT Mobile server IP address>:<server port>and log in with your credentials. Click Administration in the right of the masthead, and select the LICENSES tab. In the left panel, select the License Management page.
When using shared spaces: Open the Operator console and select the LICENSES tab. An operator role is required to access to the Operator console.
- In the License Management page, click + Add license , and add the license in one of the following ways:
- Click Upload file to select the .dat file containing the license.
- Paste the license string into the text box and click Upload text to send the new license to the server.
Note that If you upload two licenses of the same type, the license with the earlier expiration date will be shown in the Active section.
For more details, such as proxy settings or managing licenses and users, see the Autopass License server documentation.
After you have installed the AutoPass License Server and uploaded your UFT Mobile license to it, complete the Autopass details in the UFT Mobile Settings tab. For details, see Administration Settings or Global settings (if shared spaces are enabled).
In the License management page you can view information relating to your licenses, such as the number of active licenses, their expiration dates, capacity, and the type of license.
When shared spaces are not enabled: Click Administration in the right of the masthead, and select the LICENSES > License Management page.
When using shared spaces: Open the Operator console and select the LICENSES > License Management. An operator role is required to access to the Operator console.
On the right-hand side of the page, you can switch between license modes, provided that you have a valid license for the mode. Select a mode and click ACTIVATE. Note that you can only use one license mode at a time.
License quota allocation enables you to ensure that shared spaces/workspaces have concurrent runs or device hours available, eliminating the need for them to compete with each other for license capacity. You can allocate more license capacity to a specific shared space/workspace during peak testing time, or limit another from consuming excessive license capacity.
When shared spaces are enabled, license capacity quotas can be allocated on two levels:
- Across shared spaces (tenants), by the operator. For details, see Allocate quota to shared spaces (on-premises). This feature is relevant only for on-premises deployments of UFT Mobile.
- Between workspaces within a single shared space, by the administrator. For details, see Allocate quota to workspaces.
When using UFT Mobile without shared spaces, the administrator can allocate license capacity between workspaces only. For details, see Allocate quota to workspaces.
Note: Note that shared spaces and quota allocation are supported only with a Trial, Enterprise, or Ultimate license.
This section is relevant only for on-premises deployments of UFT Mobile.
When shared spaces are enabled and you install a UFT Mobile license, the total license capacity (number of devices that can be used concurrently or device hours, depending on the active license mode) is available for allocation across shared spaces. The operator can allocate all, or part of the available quantity. However, unallocated capacity cannot be consumed by any shared space.
Select Quota Allocation in the left panel of the LICENSES tab of the Operator console to set, view, and adjust the license quota allocation per shared space. The table provides an overview of license capacity. You can view the total capacity, as well as the quota allocated to each shared space, and the consumption status for all shared spaces.
With an Ultimate license, capacity is unlimited. However you can also restrict usage for a shared space by setting a fixed quota for consumption. When you create a new shared space with an Ultimate license, you need to allocate license capacity by either entering a fixed capacity for consumption, or switching the toggle to unlimited.
The operator can change the allocation at any stage:
- Concurrent license mode. Running tests will be allowed to complete before the allocation change takes effect.
- Device hours. Within a shared space, the amount will be deducted from the general bucket. If the number of device hours in the general bucket is not sufficient, capacity will need to be deallocated from workspaces before this change can take effect.
- Shared space quota cannot be reduced to less than the amount already consumed.
Workspaces/shared spaces that consumed devices hours and were then deleted are not listed in the license quota table. However, the device hours allocated and consumed by these deleted workspaces/shared spaces are included in the totals in the license quota table.
Once quota is allocated to a specific shared space, the administrator of the shared space can then allocate the available quota to workspaces within the shared space. For details, see Allocate quota to workspaces.
The total license capacity (number of concurrent devices or device hours, depending on the license mode) for allocation across workspaces is added to the General bucket. When shared spaces are enabled, the total capacity available to a specific shared space is determined by the quota allocation at the operator level. For details, see Allocate quota to shared spaces (on-premises).
An administrator can allocate license quotas to workspaces. Once quota has been allocated to a specific workspace, users can start using devices in that workspace.
Note: Quota Allocation is available only with a Trial, Enterprise, or Ultimate license. For more details, see UFT Mobile editions.
The General bucket provides a buffer for peak times, enabling a workspace to continue testing without interruption, even if the license quota for that workspace has been reached. Using a simple toggle, you can allow or restrict a workspace from consuming additional license capacity from the General bucket, once it reaches its quota. Note that if you do not allocate license quota to a specific workspace and you also restrict that workspace from consuming from the General bucket, users assigned to the workspace will not be able to run any tests.
To allocate license quotas to workspaces:
Select Quota Allocation in the left panel of the LICENSES tab of the Administration menu to set, view, and adjust the quota allocation of the license capacity per workspace.
The grid provides an overview of license consumption. You can view the quota allocated to each workspace, as well as how many licenses are being consumed from a particular workspace and from the General bucket at any point in time.
License consumption when using quotas:
When using versions 14.50 and above of UFT , UFT Developer, or Sprinter, you connect to a specific UFT Mobile workspace. You can select only devices and apps from this specific workspace, or from the Shared Assets. When you connect within the context of a specific workspace, the license will be consumed from the quota of that workspace (even if the device selected is a shared device). If no devices or apps were assigned to your workspace, you can access those in the Shared Assets.
With these versions of the testing tools, the connection to UFT Mobile is not within the context of a specific workspace but rather a unified view of all devices to which you have access. (All devices in the Shared Assets, as well as devices in all workspaces to which you have been assigned.) In this case, the following guidelines apply to license consumption:
|User is assigned to:||License consumed from:|
|One workspace only||The workspace quota.
If no quota was allocated to that workspace or if the quota has been reached, the license can be consumed from the General bucket, provided that a quota is available and that General bucket consumption is set to Allowed.
|Multiple workspaces, the device selected is assigned to a specific workspace||
The quota of the workspace to which the device is assigned.
If no quota was allocated to that workspace or if the quota has been reached, the license is consumed from the General bucket, provided that a quota is available and that General bucket consumption is set to Allowed.
|Multiple workspaces, the device selected is in the Shared Assets||Random selection of one of the workspaces to which the user is assigned.|
A clock is said to be tampered with, when the current access time is earlier than the last access time. The current access time is the current time in the system when the license key is being used, reported, or acted upon in the license store. The last access time is the last time the license key was used, reported, or acted upon in the license store.
When UFT Mobile detects clock tampering, you will no longer be able to log into UFT Mobile. Any new license that you will upload will be ineffective.
To allow your license to be operable after clock tampering:
- Stop the server.
- Return the clock to the original date before the change.
- Start the server.