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# Support matrix

This topic provides the details about the necessary system requirements.

In this topic:

## Hardware

Component | Type | Value
--- | --- | ---
Screen resolutions Screen resolutions between the recommended and minimum values are also supported. | Recommended | 1920 x 1080
Minimum supported | 1280 x 720
Production environments: Contact customer support for the most up-to-date be benchmark documentation. | Recommended: 2 ALM Octane server machines, minimum Minimum: 1 ALM Octane server machine | CPU: 4 RAM: 8 GB Heap: Min 4 GB Disk space: At least 500 GB (network storage recommended)
1 database server machine | CPU: 8 RAM: 16 GB
Recommended: 3 Elasticsearch server cluster machines Minimum: 1 Elasticsearch server machine | CPU: 4 and higher RAM: 8 GB
1 load balancing component (load balancer or reverse proxy) to enable cluster
Pre-production or test environments: (Recommended values) Contact customer support for the most up-to-date be benchmark documentation. | 1 ALM Octane server machine | CPU: 4 RAM: 8 GB Heap: Max 4 GB Disk space: 200 GB
1 database server machine | Can be an existing database server. CPU: 8 RAM: 16 GB
1 Elasticsearch server machine | CPU: 4 and higher RAM: 8 GB
Virtual machines | VMware or any virtual machine is supported, provided it has dedicated resources.

Note: For performance purposes, we recommend that the database and ALM Octane server both reside within the same LAN.

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## Software

Component | Type | Version
--- | --- | ---
Server operating system | Red Hat Enterprise Linux (RHEL) | 6.5 and later, 7.x, 8 Recommended: 7.x
CentOS | 6.5 and later, 7.x Recommended: 7.x
Suse | 12 with SP1-SP5 Recommended: SP5
Windows | 2016, 2019 Standard and Datacenter editions (Not Hyper-V/Essentials)
Browser | Chrome | Chrome: The two latest versions Chrome Enterprise
Edge | Latest version (Chromium-based only)
Firefox | Firefox: The two latest versions ESR: latest
Apple Safari | The two latest versions
JDK |  | Open/Oracle JDK 8 Java 8 only. Make sure the latest security updates are installed on the ALM Octane server at all times. Note: Starting with version 16.0.100 planned for August 2021, JRE 11 will be required.

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## Database and Elasticsearch

Component | Type | Version
--- | --- | ---
Database | Oracle | 12cR2, 18c, 19c Recommended: 19c Standard or Enterprise edition, with character set AL32UTF8
MS SQL Server | 2016, 2017, 2019 Standard or Enterprise edition, case-insensitive collations only.
Elasticsearch (on-premises) | N/A | 7.9.1

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## Installation, setup, and synchronization

Component | Version
--- | ---
Cloud environments | Amazon Web Services (AWS) Microsoft Azure (including Azure SQL Database) Any cloud environment which supports the Hardware, Software and Database definitions listed above.
LDAP Server | Active Directory, or any LDAP provider supporting the LDAP3 protocol
ALM Octane Synchronizer | Red Hat Enterprise Linux (RHEL), CentOS 6.5 and later, 7.x, 8 Recommended: 7.x
ALM Octane Synchronizer - Jira synchronization | Jira 7.2.8 and later Jira Cloud
Micro Focus Connect | See Connect Help Center.
Jira Test Management (Jira plug-in) | 7.x, 8.x Recommended: 8.13.1
ALM/Quality Center synchronization | ALM/Quality Center 15.50 and 15.01 (non-SSO mode), 14.02 patch 2 and later, 12.60 patch 1, 12.55, 12.53, 12.50
ALM/Quality Center - limited license sharing | ALM 15.50, 15.01, 12.60, 12.55, 12.53 patch 3, 12.21 patch 6 Quality Center 15.50, 15.01, 12.60, 12.55 patch 1, 12.53 patch 3, 12.21 patch 6 Earlier versions of 12.53 versions require a hotfix. Note: You can share up to 15% of your licenses from ALM or Quality Center, or up to 150 licenses, the lower of the two.

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https://admhelp.microfocus.com ALM Octane 8942
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