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# Attachments

This topic describes how to work with attachments.

In this topic:

## Create an attachment

You can attach files and URLs to work items.

To create an attachment:

1. Open the item to which you want to add an attachment.

2. Select the Attachments tab and click Attach or Attach URL.

3. Follow these instructions for your attachment type:

   Attachment type | Instructions
   --- | ---
   File attachment | Select the files you want to attach. Note: You can select multiple files at the same time. The file types that you can upload as attachments are defined by the parameter: ATTACHMENTS_FILE_EXTENSION_WHITE_LIST.
   URL attachment | Enter a display name for the URL and the address itself. Note: By default, the URL uses the http protocol. To use another protocol, specify it in the URL.

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## Download and share attachments

You can share attachment links or download attachments to your machine. You can also preview attachments and review their details.

Version 24.3 and later: You can download and share multiple attachments at the same time.

To share, download, and preview attachments:

1. Select an item's Attachments tab.

2. Choose the Grid or Thumbnails view.

3. Perform the following actions:

   Action | Details
   --- | ---
   Download attachments | Do one of the following: Click the Download all button. Select one or more attachments and click the Download button. Multiple attachments are downloaded in a zip file. Note: URL attachments are not downloadable.
   Share attachments | Select one or more attachments and click Copy link. The attachment links are copied to you clipboard. You can paste and share the links. When a user clicks an attachment's link, a browser tab opens and the attachment is automatically downloaded.
   Zoom in to attachment previews | Click the attachment's ID or thumbnail. An enlarged preview of the attachment is displayed. Use the horizontal arrows at the bottom of the preview page to move to the item's previous or next attachment. Note: The file types that can be previewed inside the application are defined by the parameter: ATTACHMENTS_PREVIEW_FILE_EXTENSIONS. Previewing Office files, or other files for which browsers do not have embedded viewers, requires installing a third-party browser extension. File types that cannot be previewed in the application are automatically downloaded. Tip: You can jump to an item's attachments directly from any grid view by clicking Attachment .

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See also:

- Configuration parameters

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